User's Manual

ENGLISH
8
5.1 Set Up Your Computer’s IP Address
This section shows you how to set up your computer to receive an IP
address in Windows 2000, Windows NT and Windows XP. This is ensures
that your computer can communicate with your ZyWALL.
Cannot
access the
Internet.
Make sure the Ethernet jack (in your location) has Internet
access enabled.
Check the ZyWALL’s connection to the Ethernet jack that has
access to the Internet.
Make sure you enter the given information correctly in the
INTERNET ACCESS screen.
Contact the local network operator for assistance.
Cannot
establish a
VPN
connection.
The VPN rule should already be configured on the ZyWALL by
your company’s network administrator. Always ensure the
ZyWALL can establish a VPN connection successfully before
taking it to a remote location.
Make sure you enter the user name and password exactly as
given. The username and password are case sensitive.
Check that you have a successful Internet connection through
the ZyWALL.
Access the web configurator. Click LOGS to open the View
Log screen. If a WAN-LAN subnet conflict error displays, your
WAN and LAN are in the same range. In this case, you need
to contact your company network administrator.
Problem Corrective Action