User's Manual

ZyAIR B-2000 Wireless LAN Gateway with 4-Port Switch
Troubleshooting 14-3
14.5 Problem with Internet Access
Table 14-5 Troubleshooting the Internet Access
PROBLEM CORRECTIVE ACTION
Connect your cable/DSL modem with the ZyAIR using the appropriate cable.
Check with the manufacturer of your cable/DSL device about your cable
requirement because for some devices may require a crossover cable and others a
straight-through Ethernet cable.
I cannot access the
Internet.
Verify your WAN settings in SMT menu 2 and Internet access settings in SMT
menu 4.
Internet connection
disconnects
Check the schedule rules in SMT menu 26.
If you use PPPoE encapsulation, check the idle time-out setting in SMT menu 11.5.
Contact your ISP.
14.6 Problem with Telnet
Table 14-6 Troubleshooting Telnet
PROBLEM CORRECTIVE ACTION
I cannot access
the ZyAIR through
Telnet.
Refer to the Problems with the Ethernet Interface section for instructions on checking
your Ethernet connection.