User's Manual

Prestige 964 Cable Router
Customer Support vii
Customer Support
When you contact your customer support representative please have the following information ready:
n Prestige Model and serial number.
n Warranty Information.
n Date you received your Prestige.
n Brief description of the problem and the steps you took to solve it.
Method
LOCATION
e-mail – Support/Sales Telephone/Fax Web Site/FTP Site Regular Mail
[e-mail]
[e-mail].
com
[phone] www.zyxel.com
www.europe.zyxel.co
m
[e-mail] [phone] ftp.europe.zyxel.com
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial Park,
HsinChu, Taiwan.
Worldwide
[e-mail]
m.tw
[phone]
[phone]
www.zygate.com.tw
ftp.zygate.com.tw
ZyGATE Communications,
Inc., 2F, No.48, Lung-Chin
Road, Lung-Tan, Taoyuan,
Taiwan.
[e-mail] [phone]
800-255-4101
www.zyxel.com
North America
[e-mail] [phone] ftp.zyxel.com
ZyXEL Communications, Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
[e-mail] [phone] www.zyxel.dk
Denmark
[e-mail] [phone] ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark.
[e-mail] [phone] www.zyxel.com.my Malaysia
[e-mail] [phone]
Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia
Norway [e-mail]
[e-mail]
[phone]
[phone]
www.zyxel.no ZyXEL Communications A/S
Nils Hansens vei 13. N-0667
Oslo, Norway
Sweden [e-mail]
[e-mail]
[phone]
[phone]
www.zyxel.se ZyXEL Communications A/S
Anders Carlssons Gata 7417 55
Goteborg Sweden
Shanghai [e-mail]
[e-mail]
[phone]
[phone]
ZyXEL(Shanghai)office
23/F,B Majesty Building
No.138 Pudong Avenue
Pudong Area, Shanghai, China
[e-mail] [phone]
0180-5213247
Tech Support
hotline
0180-5099935
RMA/Repair hotline
www.zyxel.de
Germany
[e-mail] [phone] ftp.europe.zyxel.com
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4
D-52146 Wuerselen,
Germany.