Prestige 964 Cable Router User's Guide Ver 3.60.
Prestige 964 Cable Router Copyright Prestige 964 Cable Router Copyright © 2003 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation.
Prestige 964 Cable Router Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operations. This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of the FCC Rules.
Prestige 964 Cable Router Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation, and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Prestige 964 Cable Router ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase.
Prestige 964 Cable Router Customer Support When you contact your customer support representative please have the following information ready: n Prestige Model and serial number. n Warranty Information. n Date you received your Prestige. n Brief description of the problem and the steps you took to solve it. Method Web Site/FTP Site Regular Mail +886-3-578-3942 www.zyxel.com www.europe.zyxel.co m sales@zyxel.com.tw +886-3-578-2439 ftp.europe.zyxel.com ZyXEL Communications Corp.
Prestige 964 Cable Router Table of Contents Copyright.......................................................................................................................................iii Federal Communications Commission (FCC) Interference Statement...................................... iv Information for Canadian Users ................................................................................................... v ZyXEL Limited Warranty............................................................
Prestige 964 Cable Router 3.3 Advanced Page................................................................................3-4 3.3.1 Web Management – Advanced: Options...................................3-5 3.3.2 Web Management – Advanced: IP Filtering..............................3-5 3.3.3 Web Management – Advanced: MAC Filtering .........................3-7 3.3.4 Web Management – Advanced: Port Filtering...........................3-8 3.3.5 Web Management – Advanced: Forwarding ...........................
Prestige 964 Cable Router List of Figures Figure 1-1 Prestige 964 Operation Mode .................................................................................. 1-2 Figure 2-1 Prestige 964 front panel........................................................................................... 2-1 Figure 2-2 Prestige Rear Panel and Connections..................................................................... 2-2 Figure 3-1 Web Management - User Login Page ................................................
Prestige 964 Cable Router List of Tables Table 1-1 DOCSIS Specifications.............................................................................................. 1-4 Table 1-2 EuroDOCSIS Specifications ...................................................................................... 1-4 Table 1-3 General Specifications .............................................................................................. 1-5 Table 2-1 Prestige 964 LED Functions.............................................
Prestige 964 Cable Router Preface About Your Cable Router Congratulations on your purchase of the Prestige 964 Cable Router. The Prestige is a broadband cable access modem integrated with IP routing functionality, USB interface, 5-port auto crossover 10/100M auto-negotiating switch and network management features. It is designed for: n Home offices and small businesses with cable access service via Ethernet port as Internet access media. n Multiple office/department connections.
Prestige 964 Cable Router Syntax Conventions n For brevity’s sake, we will use “e.g.” as a shorthand for “for instance” and “i.e.” for “that is” or “in other words” throughout this manual. n The Prestige 964 may be referred to as the Prestige or the P964 in this user’s guide.
Prestige 964 Cable Router Chapter 1 Getting to Know Your Prestige This chapter provides functional overviews, key features, applications and product specifications of your Prestige 1.1 Overview of the Prestige The Prestige is a high bandwidth Internet access Cable Modem with integrated router device that connects your home/office LAN to the Internet using the hybrid fiber coaxial (HFC) cable; the same cable that brings television into a cable television (CATV) subscriber’s home.
Prestige 964 Cable Router Bridge Mode IP Sharing Mode Static IP Mode Basic Static IP Static IP with Public DHCP Dynamic WAN IP Static IP with NAT Only Static IP w/ NAT and Private DHCP Figure 1-1 Prestige 964 Operation Mode 1.3.1 Bridge Mode In Bridge mode, P964 operates just like a normal cable modem. All operation is compliant to DOCSIS/EuroDOCSIS specifications. 1.3.2 IP Sharing Mode In IP Sharing mode, the P964 operates as a NAT router.
Prestige 964 Cable Router 1.4 Key Features of the Prestige 964 The following are the key features of the Prestige 964: DOCSIS/EuroDOCSIS compliant cable modem Provides interoperability with other DOCSIS compliant cable modems and cable headend equipment. Peak downstream signaling rates of 43 Mbps and upstream signaling rates of 30 Mbps Access the Internet with high performance network capability. DOCSIS/EuroDOCSIS 2.
Prestige 964 Cable Router Web based Management & Configuration The Prestige supports web based management and configuration interface. Text based configuration file The Prestige supports text based configuration file download and hence makes router deployment simplified. TACACS+ server support The function allows access control to all interfaces for MSO to connect to TACACS+ server for telnet authentication. 1.5 Product Specifications Table 1-1~Table 1-3 lists the Prestige 964 specifications.
Prestige 964 Cable Router CLASS FEATURES DOWNSTREAM UPSTREAM Operating Frequency 108 MHz ~ 862 MHz 5 MHz ~ 65 MHz Modulation 64 QAM and 256 QAM QPSK and 16 QAM Channel Width 8 MHz 200/400/800/1600/3200/6400 KHz Input Impedance 75 ohms Nominal 75 ohms Nominal Maximum Data Rates 55.
Prestige 964 Cable Router Chapter 2 Hardware Installation and Initial Setup This chapter shows the procedures for installing and starting the Prestige. 2.1 Front Panel LEDs and Back Panel Ports The Prestige provides LEDs as status indicator for diagnostics purpose.
Prestige 964 Cable Router Cable link status CABLE Green On: The Prestige is registered successfully with Cable Modem Terminal System (CMTS) Slow Flash (2 seconds interval): The Prestige is scanning downstream channel Fast Flash (1 second interval): The Prestige is locked on to downstream channel and is ranging and registering with CMTS The SYS LED is always GREEN while system is ready or rebooting. The SYS LED will become ORANGE when the system is loading its configuration.
Prestige 964 Cable Router 2.2 Additional Installation Requirements In addition to the contents of your package, there are other hardware and software requirements you need before you can install and use your Prestige. These requirements include: 1. You must have a network interface card (NIC) installed and/or USB interface support on your computer and configure the TCP/IP protocol stack properly. 2. If using USB connection, you have to install the USB driver.
Prestige 964 Cable Router 2. Configuration window. Select your network adapter. You should see your computer's IP address, subnet mask and default gateway. 2.2.2 Setting up Your Windows NT/2000/XP Computer Configuring TCP/IP 1. 2. 3. 4. 5. 6. 7. 8. Click Start, Settings, Network and Dial-up Connections and right-click Local Area Connection or the connection you want to configure and click Properties.
Prestige 964 Cable Router 2.3 Factory Default Settings The Prestige is configured as a IP sharing router with NAT and DHCP enabled and with following factory default. Table 2-2 Prestige factory default Items Settings LAN IP Address 192.168.1.1 Subnet Mask 255.255.255.0 DHCP IP Pool 192.168.1.33 – 192.168.1.64 Web username user Web password 1234 The default might be different from different cable operators. Please consult with your cable Internet service provider for any change. 2.
Prestige 964 Cable Router you power cycle the P964, the next connection process will be faster. 2.5 Network Configuration of Your Computer You must have a network interface card installed on your computer and configure the TCP/IP protocol stack properly. For Windows® 95/98/NT/2000, please configure your computer as a DHCP client. The IP address identifies the computer on the network and enables the headend CMTS to route data to and from your computer.
Prestige 964 Cable Router Chapter 3 Web Based Management This chapter describes the web based management & configuration interface. 3.1 Introduction The Prestige cable router provides users to configure LAN settings including DHCP server IP, netmask, DHCP clients’ start IP address and the number of CPEs. To configure the LAN setting, users use a PC to browse the LAN IP of the cable router. The web functions only open to the LAN, no access from HFC cable is allowed.
Prestige 964 Cable Router Figure 3-2 Web Management - Status There are three tags “Status”, “Basic”, and “Advanced” as shown in in the web management interface of Prestige. The “Status” tag will show the connection status and software information. “Basic” and “Advanced” tags are for the configuration to LAN interface. 1. 2. 3. 3-2 “Status” The “Status” tag will show the connection status and software information of your Prestige. “Basic” Click “Basic”, users can set DHCP server IP, netmask, and etc.
Prestige 964 Cable Router packet from some CPEs to access the Internet. Users can also open some well known ports or some special port for accessing from Internet. The “Connection” icon in Figure 3-2 shows the connection status of the cable router. Users can also click the “Software” icon in this page to show the software information of the box. 3.2 Basic Page When click “Basic” tag, the following page is shown.
Prestige 964 Cable Router 3.3 Advanced Page The “Advanced” is a more powerful tool to set more advanced features for the Prestige 964 cable router. When click the “Advanced” tag, the following page “Advanced- Options” is shown.
Prestige 964 Cable Router 3.3.1 Web Management – Advanced: Options The “Option” icon allows configuration of advanced features of the Prestige. Table 3-1 Web Management – Advanced: Options Function WAN Blocking Description Do not response to some ICMP’s probing packets, e.g. ping, traceroute and etc.
Prestige 964 Cable Router Figure 3-5 Web Management – Advanced: IP Filtering Users can block specific CPEs to access the Internet. For example, there is a CPE whose IP is 192.168.10.20, users can set it in the above screen and click “apply”. The CPE will no more can access the Internet.
Prestige 964 Cable Router 3.3.3 Web Management – Advanced: MAC Filtering “MAC Filtering” allows configuration of MAC address filters in order to block Internet traffic to specific network devices on the LAN. Click “MAC Filtering” icon, the screen is displayed. Figure 3-6 Web Management – Advanced: MAC Filtering Users can block specific CPEs to access the Internet. It has the same effect as “IP Filtering” except this function use MAC address instead of IP address.
Prestige 964 Cable Router 3.3.4 Web Management – Advanced: Port Filtering “Port Filtering” allows configuration of port filters in order to block specific Internet services to all devices on the LAN. Click “Port Filtering” icon, the screen is displayed. Figure 3-7 Web Management – Advanced: Port Filtering The “Port Filtering” control CPEs not to access the Internet to get the services which is provided through the ports.
Prestige 964 Cable Router 3.3.5 Web Management – Advanced: Forwarding The “Forwarding” page allows for incoming requests on specific port numbers to reach web servers, FTP servers, mail servers, etc. so they can be accessible from the public Internet. Click “Forwarding” icon, the screen is displayed.
Prestige 964 Cable Router 3.3.6 Web Management – Advanced: Port Triggers This “Port Triggers” function allows configuration of dynamic triggers to specific devices on the LAN. This allows for special applications that require specific port numbers with bi-directional traffic to function properly. Applications such as video conferencing, voice, gaming, and some messaging program features may require these special settings.
Prestige 964 Cable Router Chapter 4 Troubleshooting This chapter covers the potential problems you may run into and the possible remedies. After each problem description, some instructions are provided to help you to diagnose. 4.1 Problems with Cable Connection Table 4-1 Troubleshooting Cable Connection PROBLEM CORRECTIVE ACTION The PWR LED is off. Make sure that the Prestige’s power adaptor is connected to the Prestige and plugged in to an appropriate power source.
Prestige 964 Cable Router All of the LEDs look right, but I still cannot access the Internet. If the LEDs are right, then your cable router is operating properly. Try shutting down, powering off your computer and then turning it on again. This will cause your computer to re-establish communications. Check your TCP/IP parameters and verify that you have installed TCP/IP properly. Launch “192.168.1.1” in your web browser. Enter “user” as user name and “1234” as password to log on for more information.
Prestige 964 Cable Router Appendix A Hardware Specifications Power Specification I/P: AC 110/220, 50/60Hz; O/P: DC 9V Operation Temperature 0º C ~ 40º C Cable Specification for WAN/Internet Female “F” Type RF Connector Ethernet Specification for LAN 10/100Mbit Half / Full Auto-negotiation and Auto MDI/MDI-X USB Interface Specification USB 1.
Prestige 964 Cable Router Appendix B Important Safety Instructions The following safety instructions apply to the Prestige: Be sure to read and follow all warning notices and instructions. The maximum recommended ambient temperature for the Prestige is 40º(104º). Care must be taken to allow sufficient air circulation or space between units when the Prestige is installed inside a closed rack assembly. The operating ambient temperature of the rack environment might be greater than room temperature.
Prestige 964 Cable Router Glossary of Terms 10BaseT The 10-Mbps baseband Ethernet specification that uses two pairs of twisted-pair cabling (Category 3 or 5): one pair for transmitting data and the other for receiving data. ARP Address Resolution Protocol is a protocol for mapping an Internet Protocol address (IP address) to a physical machine address that is recognized in the local network. Authenticity Proof that the information came from the person or location that reportedly sent it.
Prestige 944S Cable Sharing Gateway with 4-port Switch Cipher Text Client CMTS Text that has been scrambled or encrypted so that it cannot be read without deciphering it. See Encryption A software program that is used to contact and obtain data from a Server software program on another computer. Each Client program is designed to work with one or more specific kinds of Server programs, and each Server requires a specific kind of Client. A Web Browser is a specific kind of Client.
Prestige 964 Cable Router Digital Signature DNS log on. DHCP centralizes IP address management on central computers that run the DHCP server program. DHCP leases addresses for a period of time which means that addresses are made available to assign to other systems. Digital code that authenticates whomever signed the document or software. Software, messages, Email, and other electronic documents can be signed electronically so that they cannot be altered by anyone else.
Prestige 944S Cable Sharing Gateway with 4-port Switch Flash memory FTP Gateway Hacker HDLC Headend HFC Host HTTP IANA ICMP Integrity internet Internet H The nonvolatile storage that can be electrically erased and reprogrammed so that data can be stored, booted, and rewritten as necessary. File Transfer Protocol is an Internet file transfer service that operates on the Internet and over TCP/IP networks.
Prestige 964 Cable Router Internet Worm Intranet Intruder IP IPCP (PPP) IPX IRC ISP LAN Linux Logic Bomb MAC MCNS MSO Name Resolution NAT NDIS Glossary and that evolved from the ARPANET of the late 60’s and early 70’s. The Internet now (July 1995) connects roughly 60,000 independent networks into a vast global internet See Worm. A private network inside a company or organization that uses the same kinds of software that you would find on the public Internet, but that is only for internal use.
Prestige 944S Cable Sharing Gateway with 4-port Switch NetBIOS Node Network Basic Input / Output System. NetBIOS is an extension of the DOS BIOS that enables a PC to connect to and communicate with a LAN. Any time you connect 2 or more computers together so that they can share resources, you have a computer network. Connect 2 or more networks together and you have an internet. Network Interface Card. A board that provides network communication capabilities to and from a computer system.
Prestige 964 Cable Router Port (H/W) An interface on a computer for connecting peripherals or devices to the computer. A printer port, for example, is an interface that is designed to have a printer connected to it. Ports can be defined by specific hardware (such as a keyboard port) or through software. POTS Plain Old Telephone Service is the analog telephone service that runs over copper twisted-pair wires and is based on the original Bell telephone system.
Prestige 944S Cable Sharing Gateway with 4-port Switch SOCKS SPAM becomes the standard and no further comments or changes are permitted. Change can occur, however, through subsequent RFCs. Routing Information Protocol is an interior or intra-domain routing protocol that uses the distance-vector routing algorithms. RIP is used on the Internet and is common in the NetWare environment as a method for exchanging routing information between routers. A device that connects two networks together.
Prestige 964 Cable Router Ethernet cable SUA Subscriber Unit (SU) TCP Telnet Tempest Terminal Terminal Software TFTP Three-way Cable Modem Trojan or Trojan Horse Two-way Cable Modem UDP UNIX Upstream example, a data terminal equipment (DTE) device and a data communications equipment (DCE) device. A straight through Ethernet cable is the most common cable used.
Prestige 944S Cable Sharing Gateway with 4-port Switch War Dialer Warez Web Configurator Wire Tapping Worm WWW N Just about any long-distance communication medium can serve as a WAN link, including switched and permanent telephone circuits, terrestrial radio systems, and satellite systems. A program that automatically dials phone numbers looking for computers on the other end. They catalog numbers so that hackers can call back and try to break in. A term that describes Pirated Software on the Internet.
Prestige 964 Cable Router Index ARP, 1-3 BackOrifice, E Bridge, 1-1 Broadband Access Security Gateway, xii Brute Force Hacking, E Cable Router Initialization, 2-5 CATV Coaxial Cable Connection, 2-5 Data Over Cable Service Interface Specification, 1-1 DHCP (Dynamic Host Configuration Protocol), 1-3 DOCSIS, 1-1, 1-3 Domain Name, G downstream signaling rates, 1-3 Ethernet Cables, 2-5 Hardware Installation, 2-1 HTTP, H, K, N Humidity, 1-5 hybrid fiber coaxial cable, 1-1 ICMP, 1-3 Initial Setup, 2-1 Installat
