User’s Guide ARMOR G1 AC2600 Multi-Gigabit Security WiFi Router Model: NBG6818 Default Login Details LAN IP Address Version 1.00 Edition 2, 08/2020 http://zyxelwifi.com OR http://zyxelwifi.
IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate. Related Documentation • Quick Start Guide The Quick Start Guide shows how to connect the NBG6818 and access the Web Configurator wizards.
Document Conventions Warnings and Notes These are how warnings and notes are shown in this guide. Warnings tell you about things that could harm you or your device. Note: Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations. Syntax Conventions • Product labels, screen names, field labels and field choices are all in bold font. • A right angle bracket ( > ) within a screen name denotes a mouse click.
Contents Overview Contents Overview User’s Guide ......................................................................................................................................10 Introduction ........................................................................................................................................... 11 Wizard ....................................................................................................................................................
Table of Contents Table of Contents Document Conventions ......................................................................................................................3 Contents Overview .............................................................................................................................4 Table of Contents .................................................................................................................................5 Part I: User’s Guide...................
Table of Contents Chapter 5 Standard Mode ..................................................................................................................................36 5.1 Overview ......................................................................................................................................... 36 5.2 What You Can Do .......................................................................................................................... 36 5.3 Standard Mode Status Screen ....
Table of Contents 8.3.3 OpenVPN Client Screen ....................................................................................................... 65 8.4 USB Application .............................................................................................................................. 67 8.4.1 SAMBA Server Screen ........................................................................................................... 67 8.4.2 FTP Server Screen ...............................................
Table of Contents 11.1 Overview ..................................................................................................................................... 113 11.2 What You Can Do ...................................................................................................................... 113 11.3 What You Need To Know .......................................................................................................... 113 11.4 LAN IP Screen ........................................
Table of Contents Appendix D Legal Information ...................................................................................................... 175 Index .................................................................................................................................................
P ART I User’s Guide 10
CHAPTER 1 Introduction 1.1 Overview This chapter introduces the main features and applications of the NBG6818, also called ARMOR G1. The NBG6818 extends the range of your existing wired network without additional wiring, providing easy network access to mobile users. You can set up a wireless network with other IEEE 802.11a/b/g/n/ac compatible devices. The NBG6818 is able to function both 2.4GHz and 5GHz networks at the same time.
Chapter 1 Introduction Figure 2 Internet Access Application: Wireless Connection • WAN. Connect to a broadband modem/router for Internet access. Figure 3 Internet Access Application: Ethernet WAN 1.3 Ways to Manage the NBG6818 Use the following method to manage the NBG6818. • Web Configurator. This is recommended for everyday management of the NBG6818 using a (supported) web browser. • Zyxel ARMOR. This is the app you can use to manage the NBG6818 on your cellphone.
Chapter 1 Introduction 1.5 Resetting the NBG6818 If you forget your password or IP address, or you cannot access the Web Configurator, insert a thin object into the Reset hole on the side of the NBG6818 to reload the factory-default configuration file. This means that you will lose all settings that you had previously saved. 1.5.1 How to Use the RESET Button 1 Make sure the power LED is on. 2 Locate the Reset hole.
Chapter 1 Introduction 1.7 LEDs Figure 4 Front Panel The following table describes the front panel LED. Table 1 Front Panel LED COLOR STATUS DESCRIPTION White On The NBG6818 is receiving power. Blinking The NBG6818 is booting. Dark Blue Amber On Blue tooth is ready. Blinking Blue tooth configuration is in process. Blinking (Slow) The NBG6818 is upgrading firmware. Blinking (Fast) The NBG6818 is resetting. Purple Blinking WPS configuration is in process.
Chapter 1 Introduction Figure 5 Rear Panel 1.8 Desk Mounting Place the side of the NBG6818 with rubber feet carefully on the desk. 1.9 Wall Mounting You may need screw anchors if mounting on a concrete or brick wall. Table 2 Wall Mounting Information Distance between holes 10.50 cm M4 Screws Two Screw anchors (optional) Two Figure 6 Screw Specifications 1 Select a position free of obstructions on a wall strong enough to hold the weight of the device.
Chapter 1 Introduction 4 Make sure the screws are fastened well enough to hold the weight of the NBG6818 with the connection cables. 5 Remove the rubber feet. 6 Align the holes on the back of the NBG6818 with the screws on the wall. Hang the NBG6818 on the screws.
CHAPTER 2 Wizard 2.1 Overview In this chapter, you will learn how to: • Go through NBG6818 (ARMOR G1) wizard steps • Configure basic settings for your WiFi • Create a myZyxel Cloud account. 2.2 Accessing the Wizard Launch your web browser and type "http://zyxelwifi.com" or "http://zyxelwifi.net" as the website address. Note: The wizard appears automatically when the NBG6818 is accessed for the first time or when you reset the NBG6818 to its default factory settings.
Chapter 2 Wizard 2 The following screen shows if you are connected to the Internet. Click Next to go to the next step in the wizard. The following screen shows if you are not connected to the Internet. Note: You may need to turn off your network firewall if access to the Internet from the NBG6818 is blocked. You need to connect to the Internet to access your NBG6818. See Section 14.4 on page 143 if you cannot connect to the Internet.
Chapter 2 Wizard 3 Enter 1-128 single-byte printable ASCII characters but not "''<>^$& as your 2.4G/5G WiFi Name and WiFi Password. Select the check box Keep 2.4G & 5G name the same if you want to use the same name for your 2.4G and 5G WiFi.
Chapter 2 Wizard 4 Wait a moment for your WiFi settings to be applied to your NBG6818.
Chapter 2 Wizard 5 The following screen shows if you have set up your WiFi name and password successfully. Click Next to go to the next step in the wizard. 6 Wait a moment for the NBG6818 to check if your device is updated with the latest firmware. If not, your NBG6818 will automatically update the firmware.
Chapter 2 Wizard 7 You need to create a myZyxel Cloud account to log into the NBG6818. Click Next to go to the next step in the wizard. 8 A pop up message shows. Click OK to be redirected to the registration website of myZyxel Cloud.
Chapter 2 Wizard 9 Enter your Email and Password if you already have a myZyxel Cloud account. If not, you can create one by clicking Sign Up. You can also click the Facbook or Google icon to create an account with your Facebook or Google account.
Chapter 2 Wizard 10 The legal page shows after you log in. Select the check box I understand and agree the Zyxel Cloud Terms of Use and then click Confirm.
Chapter 2 Wizard 11 The following page asks for your authorization to use your account. Click Authorize to finish registering your myZyxel Cloud account. You will be directed back to the NBG6818 web configurator. 12 Wait a moment for your NBG6818 to link to your myZyxel Cloud account.
Chapter 2 Wizard 13 You can create a local password to access the NBG6818 directly. You can choose to log in with your myZyxel Cloud account or your local password the next time you log in. Note: You can change your local password in System > General Settings. See Section 13.4 on page 133 for more information.
CHAPTER 3 The Web Configurator 3.1 Overview This chapter describes how to access the NBG6818 Web Configurator and provides an overview of its screens. The Web Configurator is an HTML-based management interface that allows easy system setup and management via Internet browser. Use a browser that supports HTML5, such Mozilla Firefox, or Google Chrome. The recommended screen resolution is 1024 by 768 pixels. In order to use the Web Configurator you need to allow: • Web browser pop-up windows from your device.
Chapter 3 The Web Configurator 5 The NBG6818 Overview screen displays allowing you to monitor your NBG6818. It shows if the NBG6818 is online, and how many wireless clients are currently connected to your device, as well as their upstream/ downstream data rates.
Chapter 3 The Web Configurator Figure 9 Overview (Bridge Mode) 3.3 Navigation Panel Use the submenus on the navigation panel to configure NBG6818 features. Your navigation panel varies depending on the mode of your NBG6818. See Chapter 5 on page 36 for more information on Standard Mode. See Chapter 6 on page 39 for more information on Bridge Mode.
Chapter 3 The Web Configurator 3.3.1 Standard Mode Navigation Panel Figure 10 Navigation Panel (Standard Mode) The following table describes the submenus. Table 3 Settings > System > Status (Standard Mode) LINK TAB Overview FUNCTION Use this screen to: • • • Diagnose Parental Control Advanced Speed Test Use this screen to check the speed of the connection between your NBG6818 and the broadband modem/router. Speed Test History Use this screen to view a summary of previously run speed tests.
Chapter 3 The Web Configurator Table 3 Settings > System > Status (Standard Mode) (continued) LINK TAB OpenVPN Client FUNCTION Use this screen to: • • View basic information about OpenVPN Server accounts that you are connected to Add an OpenVPN Server Account you want your NBG6818 to connect to when the NBG6818 functions as an OpenVPN client.
Chapter 3 The Web Configurator Table 3 Settings > System > Status (Standard Mode) (continued) LINK TAB FUNCTION System Status Use this screen to view the basic information of the NBG6818 General Setting Use this screen to change password or to set the timeout period of the management session. Remote Access Use this screen to configure the interface/s from which the NBG6818 can be managed remotely and specify a secure client that can manage the NBG6818.
Chapter 3 The Web Configurator Table 4 Settings > System > Status (Bridge Mode) (continued) LINK TAB FUNCTION USB Application SAMBA Use this screen • • WiFi LAN Set up file-sharing via the NBG6818 using Windows Explorer or the workgroup name Configure the workgroup name and create file-sharing user accounts FTP Use this screen to set up file sharing via the NBG6818 using FTP and create user accounts. USB Media Sharing Use this screen to configure settings for media sharing.
Chapter 4 NBG6818 Modes CHAPTER 4 NBG6818 Modes 4.1 Overview This chapter introduces the different operating modes available on your NBG6818. Or simply how the NBG6818 is being used in the network. 4.2 Modes This refers to the operating mode of the NBG6818, which can act in: • Standard Mode: This is the default device mode of the NBG6818. Use this mode to connect the local network to another network, like the Internet. Go to Section 5.3 on page 36 to view the Status screen in this mode.
Chapter 4 NBG6818 Modes Figure 13 Bridge Mode Example For more information on changing the mode of your NBG6818, refer to Section 13.7 on page 137. Note: Choose your device mode carefully to avoid having to change it later. When changing to another mode, the IP address of the NBG6818 changes. The running applications and services of the network devices connected to the NBG6818 may be interrupted.
Chapter 5 Standard Mode CHAPTER 5 Standard Mode 5.1 Overview The NBG6818 is set to standard (router) mode by default. Routers are used to connect the local network to another network (for example, the Internet). In the figure below, the NBG6818 connects the local network (LAN1 ~ LAN4) to the Internet. Figure 14 NBG6818 in Standard Mode 5.2 What You Can Do • Use the Status screen to view read-only information about your NBG6818 (Section 5.3 on page 36). 5.
Chapter 5 Standard Mode Figure 15 Settings > System > Status (Standard Mode) The following table describes the labels shown in the Status screen. Table 5 Settings > System > Status (Standard Mode) LABEL DESCRIPTION System Model Name This is the model name of your device. Firmware Version This is the firmware version. System Operation Mode This is the device mode to which the NBG6818 is set, see Section 13.7 on page 137 for more information.
Chapter 5 Table 5 Settings > System > Status (Standard Mode) (continued) LABEL DESCRIPTION IP Subnet Mask This shows the WAN port’s subnet mask. Gateway This shows the WAN port’s gateway IP address. IPv6 Address This shows the current IPv6 address of the NBG6818. LAN Information MAC Address This shows the LAN Ethernet adapter MAC Address of your device. IP Address This shows the LAN port’s IP address. IP Subnet Mask This shows the LAN port’s subnet mask.
Chapter 6 Bridge Mode CHAPTER 6 Bridge Mode 6.1 Overview Use your NBG6818 as a bridge if you already have a router or gateway on your network. In this mode your NBG6818 bridges a wired network (LAN) and wireless LAN (WLAN) in the same subnet. See the figure below for an example. Figure 16 NBG6818 in Bridge Mode Many screens that are available in Standard Mode are not available in Bridge Mode, such as port forwarding and firewall. See Section 3.3 on page 29 for more information. 6.
Chapter 6 Bridge Mode 2 To use your NBG6818 as a bridge, go to Settings > System > Operating Mode and select Bridge Mode. Figure 17 Changing to Bridge mode Note: You have to log in to the Web Configurator again when you change modes. As soon as you do, your NBG6818 is already in Bridge mode. 3 When you select Bridge Mode, the following pop-up message window appears. Figure 18 Pop up for Bridge mode Click OK. Then click Apply. The Web Configurator refreshes once the change to Bridge mode is successful.
Chapter 6 Bridge Mode 6.4 Bridge Mode Status Screen Click Settings > System > Status to open the status screen. Figure 19 Settings > System > Status (Bridge Mode) The following table describes the labels shown in the Status screen. Table 6 Settings > System > Status (Bridge Mode) LABEL DESCRIPTION System Model Name This is the model name of your device. Firmware Version This is the firmware version. System Operation Mode This is the device mode to which the NBG6818 is set, see Section 13.
CHAPTER 7 Tutorials 7.1 Overview This chapter provides tutorials for setting up your NBG6818. • Run a Speed Test • Configure the NBG6818’s WiFi Networks • Enable or Disable a WiFi Network • Add Clients to a Profile • Set a Profile’s WiFi Schedule • Pause or Resume Internet Access on a Profile • Change Your NBG6818 Operating Mode • Configure a Port Forwarding Rule 7.
Chapter 7 Tutorials 3 Click the Speed Test History tab to view a summary of the tests made. Click Clear to delete all records. 7.3 Configure the NBG6818’s WiFi Networks In the NBG6818 you can configure independent wireless networks with different privileges. Clients can associate only with the network for which they have security settings (SSID and password). The following table describes the different NBG6818’s profile networks and their privileges.
Chapter 7 Tutorials 2 Select Enable to activate a WiFi Network. Enter the 2.4G/5G Name and Password clients use to connect to the WiFi network. You can configure two different WiFi Names for the Main WiFi 2.4G and 5G networks. Select Keep 2.4G & 5G name the same, so they both use the same WiFi Name. Click Apply to save your changes.
Chapter 7 Tutorials 7.4 Enable or Disable a WiFi Network After the NBG6818 is set up, you can use separate WiFi networks for your clients. The WiFi settings will be applied to all clients in the same network. Note: This is not available if you are using bridge mode. 1 Click the Navigation Panel icon on the top-left corner ( NBG6818 User’s Guide 45 ), and click Settings to open the WiFi screen.
Chapter 7 Tutorials 2 Enable guest WiFi and enter the WiFi Name (SSID) and WiFi Password. Click Apply to save your changes. 7.5 Add Clients to a Profile Profiling clients allows you to easily block/allow Internet access or set a schedule for all client devices in the same profile.
Chapter 7 Tutorials 1 Click the Navigation Panel icon on the top-left corner ( ), and click Parental Control to open the Device screen. Use the Device screen to view all the clients in your NBG6818. 2 Click the icon under Action ( ) to view the user information. In Device Detail, select a predefined profile and click Apply. 7.
Chapter 7 Tutorials 2 Click Enable to activate this profile’s Internet schedule. Click the Edit icon ( Internet schedule. 3 Click the start time cell and drag down to the end time to set up your schedule.
Chapter 7 Tutorials 7.7 Pause or Resume Internet Access on a Profile You may want to manually block a profile of client devices from accessing the Internet immediately and resume it later. Note: This is not available if you are using bridge mode. 1 Click the Navigation Panel icon on the top-left corner ( ).Select Parental Control, and click the Profile tab. Use the Profile screen to display the profiles created in the NBG6818.
Chapter 7 Tutorials 2 Click a profile’s Resume button to resume network access at once, or click the Quick Block button to pause Internet access for that specific profile. 7.8 Turn on or off the NBG6818’s LED (Light) 1 In the Overview screen, find the LED field and drag the button of the slider to the left.
Chapter 7 Tutorials 7.9 Change Your NBG6818 Operating Mode The operating mode refers to how the NBG6818 is being used in the network. The NBG6818 has two operating modes: • Standard: This is the NBG6818’s default mode. In this mode, the NBG6818 routes traffic between a local network and another network such as the Internet. • Bridge: Use this mode so the NBG6818 bridges traffic between clients on the same network.
Chapter 7 Tutorials 7.10 Configure a Port Forwarding Rule If you want to forward incoming packets to a specific or appropriate IP address in the private network using ports, set a port forwarding rule. Note: This is not available if you are using bridge mode. 1 Click the Navigation Panel icon on the top-left corner ( Internet, and click the NAT & Port Forwarding tab. NBG6818 User’s Guide 52 ).
Chapter 7 Tutorials 2 Select Enable in the Enable Port Forwarding field. 3 Click Add Rule to create a port forwarding rule. Add a service name, a port number or a range of ports to define the service to be forwarded, specify the transport layer protocol used for the service, and the IP address of a device on your local network that will receive the packets from the port(s).
Chapter 7 Tutorials NBG6818 User’s Guide 54
P ART II Technical Reference 55
CHAPTER 8 Applications 8.1 Overview This chapter shows you how to configure parental control, OpenVPN, USB media sharing and file sharing. 8.1.1 What You Can Do • Use the Parental Control screens to enable parental control, configure the parental control rules and schedules, and send e-mail notifications. (Section 8.2 on page 57). • Use the OpenVPN Server screen to create or configure your NBG6818 when it functions as an OpenVPN Server (Section 8.3.1 on page 61).
Chapter 8 Applications protocol is supported on Microsoft Windows, Linux Samba and other operating systems (refer to your systems specifications for CIFS compatibility). Samba SMB is a client-server protocol used by Microsoft Windows systems for sharing files, printers, and so on. Samba is a free SMB server that runs on most Unix and Unix-like systems. It provides an implementation of an SMB client and server for use with non-Microsoft operating systems.
Chapter 8 Applications Figure 20 Parental Control > Device The following table describes the fields in this screen. Table 8 Parental Control LABEL DESCRIPTION Sort By Choose to sort the order of your devices by Type or Name. Connect to Choose whether you want to show devices that are connected to Main Network or devices that are connected Guest Network. Choose All if you want to show all devices. No. This shows the index number of the rule.
Chapter 8 Applications Figure 21 Edit Device Detail Table 9 Edit Device Detail LABEL DESCRIPTION Device Name Enter a name for the device to which this rule applies. Type Choose the type of device to which this rule applies. Apply Click Apply to save your settings back to the NBG6818. Cancel Click Cancel to exist the screen without saving. 8.2.1.2 Add New Profile Screen Use this screen to configure a restricted access schedule. Click the Action icon ( Profile to show the following screen.
Chapter 8 Applications Figure 22 Add New Profile The following table describes the fields in this screen. Table 10 Add New Profile LABEL DESCRIPTION Profile Name Enter a name for this rule. Select All Click Select All then deselect the blocks you don’t want or click on blocks separately to specify days and times to turn the Wireless LAN on or off. Deselect All Click Deselect All to remove all the wireless LAN scheduling. Apply Click Apply to save your changes back to the NBG6818.
Chapter 8 Applications 8.2.1.3 Profile Screen Use this screen to edit or delete an existing rule. Click Parental Control > Profile to show the following screen. Figure 23 Parental Control > Profile The following table describes the fields in this screen. Table 11 Parental Control > Profile LABEL DESCRIPTION Enable/Disable Set the switch to the right ( switch to the left ( ). Quick Block Click Quick Block to activate the profile. Edit Click on the Edit icon to edit an existing rule.
Chapter 8 Applications Figure 24 Example of NBG6818 Acting As VPN Server Note: You have to enable DDNS in Settings > Internet > Dynamic DNS screen before you can create an OpenVPN account. See Section 9.8 on page 95 for more information on Dynamic DNS. Figure 25 OpenVPN Server The following table describes the fields in this screen. Table 12 OpenVPN Server LABEL DESCRIPTION OpenVPN Server Dynamic DNS This field shows the status of your Dynamic DNS.
Chapter 8 Applications Table 12 OpenVPN Server LABEL DESCRIPTION Server Port The default server port number is 1194. You can change it if needed. However, clients connected to this OpenVPN Server account will have to use the same port number in order to access the server account. VPN Subnet/ Netmask The fields define the network form which OpenVPN clients can connect to the NBG6818 OpenVPN server. Enter an IPv4 address and subnet mask.
Chapter 8 Applications The following table describes the fields in this screen. Table 13 OpenVPN Account LABEL DESCRIPTION OpenVPN Account List No. This is the rule index number. Username This field displays a name to identify this rule. Password This field displays a combination of characters and numbers clients need to connect to an account. Client Access Allowed This field displays the interface(s) through which the clients are allowed to connect to an account.
Chapter 8 Applications Table 14 OpenVPN Account List-Add Rule LABEL DESCRIPTION Apply Click Apply to save your changes back to the NBG6818. Cancel Click Cancel to exist this screen without saving. 8.3.3 OpenVPN Client Screen Use the OpenVPN Server List in this screen to view the basic information of the OpenVPN Server accounts that you are connected to when the NBG6818 functions as an OpenVPN client.
Chapter 8 Applications Table 15 OpenVPN Client LABEL DESCRIPTION Active Slide the switch to the right ( Server account. Actions Click the icons under Actions to delete or edit an existing OpenVPN Server account settings. ) to activate your connection to an OpenVPN Click to delete an existing OpenVPN Server account. Click to edit an existing OpenVPN Server account. 8.3.3.
Chapter 8 Applications Table 16 OpenVPN Server List-Add Rule LABEL DESCRIPTION Apply Click Apply to save your changes back to the NBG6818. Cancel Click Cancel to exist this screen without saving. 8.4 USB Application 8.4.1 SAMBA Server Screen Use this screen to set up file-sharing via the NBG6818 using Windows Explorer or the workgroup name. You can also configure the workgroup name and create file-sharing user accounts. Click USB Application > SAMBA to show the following screen.
Chapter 8 Applications Table 17 USB Application > SAMBA (continued) LABEL DESCRIPTION Work Group You can add the NBG6818 to an existing or a new workgroup on your network. Enter the name of the workgroup which your NBG6818 automatically joins. You can set the NBG6818’s workgroup name to be exactly the same as the workgroup name to which your computer belongs to.
Chapter 8 Applications Figure 32 USB Application > SAMBA > Add Rule The following table describes the labels in this screen. Table 18 USB Application > SAMBA > Add Rule LABEL DESCRIPTION Status Select Enable to enable the account. Select Disable to disable the account. User Name Enter a user name that will be allowed to access the shared files. You can enter up to 20 characters. Only letters and numbers allowed. Password Enter the password used to access the shared files.
Chapter 8 Applications Figure 33 USB Application > FTP The following table describes the labels in this screen. Table 19 Expert Mode > Applications > File Sharing > FTP LABEL DESCRIPTION Enable FTP Select this to enable the FTP server on the NBG6818 for file sharing using FTP. Port You may change the server port number for FTP if needed, however you must use the same port number in order to use that service for file sharing. User Accounts Before you can share files you need a user account.
Chapter 8 Applications Figure 34 USB Application > FTP > Add Rule The following table describes the labels in this screen. Table 20 USB Application > FTP > Add Rule LABEL DESCRIPTION Status Select Enable to enable the account. Select Disable to disable the account. User Name Enter a user name that will be allowed to access the shared files. You can enter up to 20 characters. Only letters and numbers allowed. Password Enter the password used to access the shared files.
Chapter 8 Applications The media server feature lets anyone on your network play video, music, and photos from the USB storage device connected to your NBG6818 without having to copy them to another computer. The NBG6818 can function as a DLNA-compliant media server, where the NBG6818 streams files to DLNAcompliant media clients like Windows Media Player.
Chapter 8 Applications The following table describes the labels in this screen. Table 21 USB Application > USB Media Sharing LABEL DESCRIPTION USB Media Sharing Media Server (DLNA) Setup Choose Enable to have the NBG6818 function as a DLNA-compliant media server. Otherwise, choose Disable. Share Media Type Permission Photo/Music/Video Select the media type that you want to share on the USB device connected to the NBG6818’s USB port.
Chapter 8 Applications Figure 37 USB1 Once you access usb1 via your NBG6818, you do not have to relogin unless you restart your computer. 8.5.2 Using FTP Program Here is how to use an FTP program to access a file storage device connected to the NBG6818’s USB port. Note: This example uses the FileZilla FTP program to browse your shared files. 1 Download FileZilla and install the FTP software to your computer 2 Go to USB Application > FTP.
Chapter 8 Applications 3 You can click the Edit or Delete icon to edit or delete the rules. Figure 39 Add Rule Edit 4 Open FileZilla, enter the Host IP address of the NBG6818 (the default IP address is 192.168.123.1), the Username and Password, and the port number 21, and then click Quickconnect. A screen asking for password authentication appears.
Chapter 8 Applications 5 Once you log in the USB device displays in the usb1 folder.
CHAPTER 9 WAN 9.1 Overview This chapter discusses the NBG6818’s WAN screens. Use these screens to configure your NBG6818 for Internet access. A WAN (Wide Area Network) connection is an outside connection to another network or the Internet. It connects your private networks such as a LAN (Local Area Network) and other networks, so that a computer in one location can communicate with computers in other locations.
Chapter 9 WAN 9.3 What You Need To Know The information in this section can help you configure the screens for your WAN connection, as well as enable/disable some advanced features of your NBG6818. 9.3.1 Configuring Your Internet Connection Encapsulation Method Encapsulation is used to include data from an upper layer protocol into a lower layer protocol. To set up a WAN connection to the Internet, you need to use the same encapsulation method used by your ISP (Internet Service Provider).
Chapter 9 WAN Auto-IP Change When the NBG6818 gets a WAN IP address or a DNS server IP address which is in the same subnet as the LAN IP address 192.168.123.1, Auto-IP-Change allows the NBG6818 to change its LAN IP address to 10.0.0.1 automatically. If the NBG6818’s original LAN IP address is 10.0.0.1 and the WAN IP address is in the same subnet, such as 10.0.0.3, the NBG6818 switches to use 192.168.123.1 as its LAN IP address.
Chapter 9 WAN Figure 42 Settings > Internet > Internet Connection: IPoE (IPv4 Only) The following table describes the labels in this screen. Table 22 Network > WAN > Internet Connection: IPoE Encapsulation LABEL DESCRIPTION Internet Connection Internet Service Provider Type You must choose the IPoE option when the WAN port is used as a regular Ethernet. IPv4 / IPv6 Select IPv4 Only if you want the NBG6818 to run IPv4 only. Select Dual Stack to allow the NBG6818 to run IPv4 and IPv6 at the same time.
Chapter 9 WAN Table 22 Network > WAN > Internet Connection: IPoE Encapsulation (continued) LABEL DESCRIPTION Static IP Select this option If the ISP assigned a fixed IP address. IP Address Enter your WAN IP address in this field if you selected Static IP Address. IP Subnet Mask Enter the Subnet Mask in this field. Gateway Enter a gateway IP address (if your ISP gave you one) in this field. MTU Size Enter the MTU (Maximum Transmission Unit) size for each packet.
Chapter 9 WAN Table 22 Network > WAN > Internet Connection: IPoE Encapsulation (continued) LABEL DESCRIPTION First DNS Server Select User-Defined and enter the IPv6 DNS server address assigned by the ISP to have the NBG6818 use the IPv6 DNS server addresses you configure manually. Second DNS Server Third DNS Server Select None if you do not want to configure DNS servers. If you do not configure a DNS server, you must know the IPv6 address of a computer in order to access it.
Chapter 9 WAN This screen displays when you select PPPoE encapsulation. Figure 43 Settings > Internet > Internet Connection: PPPoE (IPv4 Only) The following table describes the labels in this screen. Table 23 Network > WAN > Internet Connection: PPPoE Encapsulation LABEL DESCRIPTION Internet Connection Internet Service Provider Type Select PPPoE if you connect to your Internet via dial-up. IPv4 / IPv6 Select IPv4 Only if you want the NBG6818 to run IPv4 only.
Chapter 9 WAN Table 23 Network > WAN > Internet Connection: PPPoE Encapsulation (continued) LABEL DESCRIPTION Password Type the password associated with the user name above. MTU Size Enter the Maximum Transmission Unit (MTU) or the largest packet size per frame that your NBG6818 can receive and process. Service Name Enter the PPPoE service name specified in the ISP account.
Chapter 9 WAN Table 23 Network > WAN > Internet Connection: PPPoE Encapsulation (continued) LABEL DESCRIPTION Automatically change the LAN IP Select this option to have the NBG6818 change its LAN IP address to 10.0.0.1 or 192.168.123.1 accordingly when the NBG6818 gets a dynamic WAN IP address in the same subnet as the LAN IP address. See Section 9.3.1 on page 78 for more information. The NAT, DHCP server and firewall functions on the NBG6818 are still available in this mode.
Chapter 9 WAN The following table describes the labels in this screen. Table 24 Network > WAN > Internet Connection: PPTP Encapsulation LABEL DESCRIPTION Internet Connection Internet Service Provider Type Select PPTP if you want to connect the Internet via point to point tunneling protocol. PPTP Username Enter the user name given to you by your ISP. Password Enter the password associated with the user name above.
Chapter 9 WAN Table 24 Network > WAN > Internet Connection: PPTP Encapsulation (continued) LABEL DESCRIPTION Automatically change the LAN IP Select this option to have the NBG6818 change its LAN IP address to 10.0.0.1 or 192.168.123.1 accordingly when the NBG6818 gets a dynamic WAN IP address in the same subnet as the LAN IP address. See Section 9.3.1 on page 78 for more information. The NAT, DHCP server and firewall functions on the NBG6818 are still available in this mode.
Chapter 9 WAN Figure 45 Multiple Servers Behind NAT Example Use this screen to enable NAT, set a default server and view the summary table of your NBG6818’s port forwarding settings. Click Settings > Internet > NAT & Port Forwarding to show the following screen.
Chapter 9 WAN The following table describes the labels in this screen. Table 25 Expert Mode > WAN > NAT > General LABEL DESCRIPTION NAT & Port Forwarding Network Address Translation (NAT) Network Address Translation (NAT) allows the translation of an Internet protocol address used within one network (for example a private IP address used in a local network) to a different IP address known within another network (for example a public IP address used on the Internet). Select Enable to activate NAT.
Chapter 9 WAN Figure 47 Add Port Forwarding Rule The following table describes the labels in this screen. Table 26 Add Port Forwarding Rule LABEL DESCRIPTION Service Name Select a pre-defined service from the drop-down list box. The pre-defined service port number(s) and protocol will be displayed in the port forwarding summary table. Otherwise, select User-Define to manually enter the port number/range and select the Protocol.
Chapter 9 WAN 9.6 Passthrough Screen Use this screen to change your NBG6818’s ALGs and VPN pass-through settings. Click Settings > Internet > Passthrough to show the following screen. ALG Overview Application Layer Gateway (ALG) allows the following applications to operate properly through the NBG6818’s NAT. • SIP - Session Initiation Protocol (SIP) - An application-layer protocol that can be used to create voice and multimedia sessions over Internet. • H.
Chapter 9 WAN The following table describes the labels in this screen. Table 27 Settings > Internet > Passthrough LABEL DESCRIPTION ALG Setup FTP Select Enable to allow TCP packets with a specified port destination to pass through. H.323 Select Enable to allow peer-to-peer H.323 calls. SIP Select Enable to make sure SIP (VoIP) works correctly with port-forwarding and addressmapping rules. SNMP Select Enable to allow a manager station to manage and monitor the NBG6818 through the network via SNMP.
Chapter 9 WAN Note: TCP port 7547 is reserved for system use. Note: The maximum number of trigger ports for a single rule or all rules is 999. Note: The maximum number of open ports for a single rule or all rules is 999. Figure 49 Trigger Port Forwarding Process: Example 1 Jane requests a file from the Real Audio server (port 7070). 2 Port 7070 is a “trigger” port and causes the Zyxel Device to record Jane’s computer IP address.
Chapter 9 WAN Table 28 Expert Mode > WAN > NAT > Port Trigger (continued) LABEL DESCRIPTION Name This field displays a name to identify this rule. Incoming Port This field displays a port number that a server on the WAN uses when it sends out a particular service. End Port This field displays a port number or the final port number in a range of port numbers.
Chapter 9 WAN Table 29 Add Port Trigger Rule LABEL DESCRIPTION Apply Click Apply to save your changes. Cancel Click Cancel to exist this screen without saving. 9.8 Dynamic DNS Screen Use this screen to change your NBG6818’s DDNS settings. Click Settings > Internet > Dynamic DNS to show the following screen. Note: You can register at https://mycloud.zyxel.com/ to get a free accessible-from-anywhere DDNS account.
Chapter 9 WAN Table 30 Settings > Internet > Dynamic DNS (continued) LABEL DESCRIPTION Username Enter your user name. Password Enter the password assigned to you. Apply Click Apply to save your changes back to the NBG6818. Cancel Click Cancel to begin configuring this screen afresh. 9.9 UPnP Screen Universal Plug and Play (UPnP) is a distributed, open networking standard that uses TCP/IP for simple peer-to-peer network connectivity between devices.
Chapter 9 WAN Table 31 Settings > Internet > UPnP LABEL DESCRIPTION IP Address This field displays the IP address of this UPnP entry. Apply Click Apply to save your settings. Cancel Click Cancel to return to the previously saved settings. 9.9.1 Turning On UPnP in Windows 7 Example This section shows you how to use the UPnP feature in Windows 7. UPnP server is installed in Windows 7. Activate UPnP on the NBG6818 in Settings > Internet > UPnP.
Chapter 9 WAN 3 Select Turn on network discovery and click Save Changes. Network discovery allows your computer to find other computers and devices on the network and other computers on the network to find your computer. This makes it easier to share files and printers.
Chapter 9 WAN 9.9.2 Turning on UPnP in Windows 10 Example This section shows you how to use the UPnP feature in Windows 10. UPnP server is installed in Windows 10. Activate UPnP on the NBG6818 in Settings > Internet > UPnP. Make sure the computer is connected to the LAN port of the NBG6818. Turn on your computer and the NBG6818. 1 Click the start icon, Settings and then Network & Internet.
Chapter 9 WAN 2 Click Network and Sharing Center. 3 Click Change advanced sharing settings.
Chapter 9 WAN 4 Under Domain, select Turn on network discovery and click Save Changes. Network discovery allows your computer to find other computers and devices on the network and other computers on the network to find your computer.
C H A P T E R 10 Wireless LAN 10.1 Overview This chapter discusses how to configure the wireless network settings in your NBG6818. The NBG6818 can service both 2.4GHz and 5GHz networks at the same time. You can have different wireless setup and settings for 2.4GHz and 5GHz wireless LANs. Click Settings > WiFi to configure wireless LAN 2.4G or wireless LAN 5G. See the appendices for more detailed information about wireless networks. The following figure provides an example of a wireless network.
Chapter 10 Wireless LAN • Use the WPS screen to quickly set up a wireless network with strong security without having to configure security settings manually (Section 10.5 on page 110). • Use the Scheduling screen to set the times your wireless LAN is turned on and off (Section 10.6 on page 112). 10.1.2 What You Should Know Every wireless network must follow these basic guidelines. • Every wireless client in the same wireless network must use the same Service Set Identifier (SSID).
Chapter 10 Wireless LAN User Authentication You can make every user log in to the wireless network before they can use it. This is called user authentication. However, every wireless client in the wireless network has to support IEEE 802.1x to do this. For wireless networks, there are two typical places to store the user names and passwords for each user. • In the AP: this feature is called a local user database or a local database.
Chapter 10 Wireless LAN Figure 55 Guest Wireless LAN Network Guest WLAN Bandwidth The Guest WLAN Bandwidth function allows you to restrict the maximum bandwidth for the guest wireless network. Additionally, you can also define bandwidth for your home or office network. An example is shown in the next figure to define maximum bandwidth for your networks (A is Guest WLAN and N is a home or company network.
Chapter 10 Wireless LAN 10.2 Main WiFi Screen Use this screen to configure the SSID and wireless security of the NBG6818’s default wireless LAN. Note: If you are configuring the NBG6818 from a computer connected to the wireless LAN and you change the NBG6818’s SSID, channel or security settings, you will lose your wireless connection when you press Apply to confirm. You must then change the wireless settings of your computer to match the NBG6818’s new settings.
Chapter 10 Wireless LAN Figure 58 Settings > WiFi > Main WiFi (Bridge Mode) The following table describes the labels in this screen. Table 32 Settings > WiFi > Main WiFi LABEL DESCRIPTION Main WiFi Enable Main WiFi Select Enable to activate the 2.4GHz and/or 5GHz wireless LAN. Select Disable to turn it off. 2.4G/5G Name (SSID) The Service Set Identity (SSID) identifies the wireless LAN with which a wireless client is associated.
Chapter 10 Wireless LAN 10.3 Guest WiFi Screen This screen allows you to enable and configure guest wireless network settings on the NBG6818. Click Settings > WiFi > Guest WiFi to show the following screen. Note: This is not available if you are using bridge mode. Figure 59 Settings > WiFi > Guest WiFi The following table describes the labels in this screen. Table 33 Settings > WiFi > Guest WiFi LABEL DESCRIPTION Enable Guest WiFi Select Enable to activate the guest WiFi.
Chapter 10 Wireless LAN for example, 00:A0:C5:00:00:02. You need to know the MAC address of the devices to configure this screen. Use this screen to change your NBG6818’s MAC filter settings. Click Settings > WiFi > MAC Filter to show following screen. Figure 60 Settings > WiFi > MAC Filter The following table describes the labels in this screen. Table 34 Settings > WiFi > MAC Filter LABEL DESCRIPTION MAC Filter Select to turn on (Enable) or off (Disable) MAC address filtering.
Chapter 10 Wireless LAN Figure 61 Settings > WiFi > MAC Filter > Add The following table describes the labels in this screen. Table 35 Settings > WiFi > MAC Filter > Add LABEL DESCRIPTION Type This field displays the MAC address of the wireless station. If you select User-Defined, enter the MAC address(es) manually. MAC Address Enter a MAC address manually in this field if you select User-Defined in the Type field. Apply Click Apply to save your changes back to the NBG6818.
Chapter 10 Wireless LAN Figure 62 Settings > WiFi > WPS The following table describes the labels in this screen. Table 36 Settings > WiFi > WPS LABEL DESCRIPTION WPS WiFi WPS Status Select Enable to turn on the WPS feature. Otherwise, select Disable. Push Button Use this button when you use the PBC (Push Button Configuration) method. Click this to start WPS-aware wireless station scanning and wireless security information synchronization.
Chapter 10 Wireless LAN 10.6 Scheduling Screen Use this screen to set the times your wireless LAN is turned on and off. Wireless LAN scheduling is disabled by default. The wireless LAN can be scheduled to turn on or off on certain days and at certain times. The y-axis shows the time period in days. The x-axis shows the time period in hours. Click on the boxes to select the time period. Click Settings > WiFi > Scheduling to show the following screen.
C H A P T E R 11 LAN 11.1 Overview This chapter describes how to configure LAN settings. A Local Area Network (LAN) is a shared communication system to which many computers are connected. A LAN is a computer network limited to the immediate area, usually the same building or floor of a building. Figure 64 LAN Example The LAN screens can help you configure a manage IP addresses and partition your physical network into logical networks. 11.
Chapter 11 LAN Figure 65 LAN and WAN IP Addresses The LAN parameters of the NBG6818 are preset in the factory with the following values: • IPv4 address of 192.168.123.1 with subnet mask of 255.255.255.0 (24 bits) • DHCP server enabled with 128 client IPv4 addresses starting from 192.168.123.33. These parameters should work for the majority of installations. 11.4 LAN IP Screen Use this screen to change the IP address for your NBG6818 in Standard Mode.
Chapter 11 LAN Figure 66 Settings > LAN > LAN IP (Standard Mode) NBG6818 User’s Guide 115
Chapter 11 LAN Figure 67 Settings > LAN > LAN IP (Bridge Mode) The following table describes the labels in this screen. Table 38 Settings > LAN > LAN IP LABEL DESCRIPTION LAN IP Rule IP Address Type the IP address of your NBG6818 in dotted decimal notation. IP Subnet Mask The subnet mask specifies the network number portion of an IP address. Your NBG6818 will automatically calculate the subnet mask based on the IP address that you assign.
Chapter 11 LAN Table 38 Settings > LAN > LAN IP (continued) LABEL DESCRIPTION DHCP Pool Size This field specifies the size, or count of the IP address pool for LAN. DNS Server DNS Servers Assigned by DHCP Server First DNS Server Second DNS Server Third DNS Server Select Obtained From ISP if your ISP dynamically assigns DNS server information (and the NBG6818's WAN IP address). The field to the right displays the (read-only) DNS server IP address that the ISP assigns.
Chapter 11 LAN Figure 68 Settings > LAN > LAN IP > Add Rule Figure 69 Settings > LAN > LAN IP > Edit The following table describes the labels in these screens. Table 39 Settings > LAN > LAN IP > Add Rule/Edit LABEL DESCRIPTION Device LIst This field lists the system name of the LAN user device which is connected to the NBG6818 and assigned an IP address. Select a LAN user device from the list to automatically detect the MAC address of a computer on your LAN.
Chapter 11 LAN 11.4.2 Configure LAN Screen in Bridge Mode Use this section to configure your LAN settings while in Bridge Mode. Click Settings > LAN > LAN IP to show the following screen. Note: If you change the IP address of the NBG6818 in the screen below, you will need to log into the NBG6818 again using the new IP address.
Chapter 11 LAN The table below describes the labels in the screen. Table 40 Settings > LAN > LAN IP LABEL DESCRIPTION IP Address setting Obtain an IP Address Automatically (DHCP) When you enable this, the NBG6818 gets its IP address from the network’s DHCP server (for example, your ISP). Users connected to the NBG6818 can now access the network (i.e., the Internet if the IP address is given by the ISP).
Chapter 11 LAN Figure 71 Settings > LAN > IPv6 LAN The following table describes the labels in this screen. Table 41 Settings > Expert Mode > LAN > IPv6 LAN LABEL DESCRIPTION LAN IPv6 Address Assignment Enable_DHCPv6-PD Select this option to use DHCPv6 prefix delegation. The NBG6818 will obtain an IPv6 prefix from the ISP or a connected uplink router for the LAN. Autoconfiguration Type Select SLAAC + RDNSS to enable IPv6 stateless auto-configuration on this interface.
Chapter 11 LAN Table 41 Settings > Expert Mode > LAN > IPv6 LAN (continued) LABEL DESCRIPTION IPv6 Address range (End) Enter the end of the range of IP address that this address object represents. IPv6 Lifetime Enter the IPv6 lifetime in the LAN. Static IP Address Select this option to manually enter an IPv6 address if you want to use a static IP address. LAN IPv6 Address Enter the LAN IPv6 address you want to assign to your NBG6818 in hexadecimal notation.
C H A P T E R 12 Security 12.1 Overview Use these screens to enable and configure the firewall that protects your NBG6818 and your LAN from unwanted or malicious traffic. Enable the firewall to protect your LAN computers from attacks by hackers on the Internet and control access between the LAN and WAN. By default the firewall: • allows traffic that originates from your LAN computers to go to all of the networks. • blocks traffic that originates on the other networks from going to the LAN.
Chapter 12 Security About the NBG6818 Firewall The NBG6818’s firewall feature physically separates the LAN and the WAN and acts as a secure gateway for all data passing between the networks. It is a stateful inspection firewall and is designed to protect against Denial of Service attacks when activated (click the IPv4 Firewall or IPv6 Firewall tab under Security and then click the Enable Firewall check box).
Chapter 12 Security Figure 73 Settings > Firewall > IPv4 Firewall The following table describes the labels in this screen. Table 42 Settings > Firewall > IPv4 Firewall LABEL DESCRIPTION ICMP Internet Control Message Protocol is a message control and error-reporting protocol between a host server and a gateway to the Internet. ICMP uses Internet Protocol (IP) datagrams, but the messages are processed by the TCP/IP software and directly apparent to the application user.
Chapter 12 Security Table 42 Settings > Firewall > IPv4 Firewall (continued) LABEL DESCRIPTION Dest IP Address This is the IP address of the computer to which traffic for the application or service is entering. Source IP Address This is the IP address of the computer from which traffic for the application or service is initialized. Dest Port Range This is the port number/range of the destination that define the traffic type, for example TCP port 80 defines web traffic.
Chapter 12 Security The following table describes the labels in this screen. Table 43 Settings > Firewall > IPv4 Firewall > Add Rule LABEL DESCRIPTION Service Name Enter a name that identifies or describes the firewall rule. MAC Address Enter the MAC address of the computer for which the firewall rule applies. Dest IP Address Enter the IP address of the computer to which traffic for the application or service is entering.
Chapter 12 Security The following table describes the labels in this screen. Table 44 Settings > Firewall > IPv6 Firewall LABEL DESCRIPTION Configuration Simple Security Select Enable to enabled simple security on your NBG6818. Rule Status Select Enable to enabled rule status on your NBG6818. Action Select DROP to silently discard the packets which meet the firewall rules. The others are accepted. Select ACCEPT to allow the passage of the packets which meet the firewall rules.
Chapter 12 Security Figure 76 Settings > Firewall > IPv6 Firewall > Add Rule The following table describes the labels in this screen. Table 45 Settings > Firewall > IPv4 Firewall > Add Rule LABEL DESCRIPTION Service Name Enter a name that identifies or describes the firewall rule. MAC Address Enter the MAC address of the computer for which the firewall rule applies. Dest IP Address Enter the IP address of the computer to which traffic for the application or service is entering.
C H A P T E R 13 System 13.1 Overview This chapter provides information on checking the NBG6818's status and logs, configuring basic and remote management settings, using maintenance and firmware upgrade tools, and changing the operating mode. 13.2 What You Can Do • Use the Status screen to view the basic information of the NBG6818 (Section 13.3 on page 130) • Use the General Setting screen to change password or to set the timeout period of the management session (Section 13.4 on page 133).
Chapter 13 System Figure 77 Settings > System > Status (Standard Mode) NBG6818 User’s Guide 131
Chapter 13 System Figure 78 Settings > System > Status (Bridge Mode) The following table describes the labels in this screen. Table 46 Settings > System > Status LABEL DESCRIPTION System Model Name This is the model name of your device. Firmware Version This is the firmware version. System Operation Mode This is the device mode in which the NBG6818 is currently running. See Section 13.7 on page 137 for more information.
Chapter 13 System Table 46 Settings > System > Status (continued) LABEL DESCRIPTION DHCP Server This shows whether the NBG6818 acts as a DHCP Server and provides LAN IP addresses to its clients or not. IPv6 Address This shows the current LAN IPv6 address of the NBG6818. 13.4 General Setting Screen Use this screen to set the management session timeout period. Click Settings > System > General Setting to show the following screen.
Chapter 13 System Figure 80 Settings > System > General Setting (Bridge Mode) The following table describes the labels in this screen. Table 47 Settings > System > General Setting LABEL DESCRIPTION System Settings System Name System Name is a unique name to identify the NBG6818 in an Ethernet network. Domain Name Enter the domain name you want to give to the NBG6818.
Chapter 13 System 13.5 Remote Access Screen Use this screen to change your NBG6818’s remote management settings. You can use HTTPS or Wake on LAN to access and manage the NBG6818. Wake On LAN (WoL) allows you to remotely turn on a device on the network, such as a computer, storage device or media server. To use this feature, the remote hardware (such as the network adapter on a computer) must support Wake On LAN using the “Magic Packet” method.
Chapter 13 System Figure 82 Settings > System > Remote Access (Bridge Mode) The following table describes the labels in this screen. Table 48 Settings > System > Remote Access LABEL DESCRIPTION HTTPS Server Port You may change the server port number for a service if needed, however you must use the same port number in order to use that service for remote management. Access Interface Select the interface(s) through which a computer may access the NBG6818 using this service.
Chapter 13 System Online Firmware Find firmware at www.zyxel.com in a file that uses the version number and project code with a “*.bin” extension, e.g., “V1.00(ABCS.0)C0.bin”. The upload process uses HTTP (Hypertext Transfer Protocol) and may take up to two minutes. After a successful upload, the system will reboot. System Restart System restart allows you to reboot the NBG6818 without turning the power off.
Chapter 13 System Standard (Router) A router connects your local network with another network, such as the Internet. The router has two IP addresses, the LAN IP address and the WAN IP address. Figure 84 LAN and WAN IP Addresses in Standard Mode Bridge A bridge enabled all Ethernet ports to be bridged together and be in the same subnet. To connect to the Internet, another device, such as a router, is required. Figure 85 Bridge Mode Click Settings > System > Operating Mode to show the following screen.
Chapter 13 System Figure 86 Settings > System > Operation Mode The following table describes the labels in this screen. Table 49 Settings > System > Operation Mode LABEL DESCRIPTION Standard Mode Select Standard Mode if your device routes traffic between a local network and another network such as the Internet. This mode offers services such as a firewall or bandwidth management. You can configure the IP address settings on your WAN port.
Chapter 13 System Click Apply to save your settings. Click Cancel to discard all changes. Click Settings > System > Logs to show the following screen.
C H A P T E R 14 Troubleshooting 14.1 Overview This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LEDs • NBG6818 Access and Login • Internet Access • Resetting the NBG6818 to Its Factory Defaults • Wireless Connections • USB Device Problems 14.2 Power, Hardware Connections, and LEDs The NBG6818 does not turn on. None of the LEDs turn on.
Chapter 14 Troubleshooting 14.3 NBG6818 Access and Login I don’t know the IP address of my NBG6818. • The default IP address of the NBG6818 in Standard Mode is 192.168.123.1. If the NBG6818 obtains a WAN IP address in the same subnet as the LAN IP address 192.168.123.1, the default LAN IP address will be changed to 10.0.0.1 automatically. See Auto-IP Change on page 79 for more information. The default IP address of the NBG6818 in Bridge Mode is 192.168.123.2.
Chapter 14 Troubleshooting Advanced Suggestions • Try to access the NBG6818 using another service, such as Telnet. If you can access the NBG6818, check the remote management settings and firewall rules to find out why the NBG6818 does not respond to HTTP. • If your computer is connected to the WAN port or is connected wirelessly, use a computer that is connected to a LAN/ETHERNET port. I can see the Login screen, but I cannot log in to the NBG6818.
Chapter 14 Troubleshooting • If the problem continues, contact your ISP. The Internet connection is slow or intermittent. • There might be a lot of traffic on the network. Look at the LEDs, and check Section 1.7 on page 14. If the NBG6818 is sending or receiving a lot of information, try closing some programs that use the Internet, especially peer-to-peer applications. • Check the signal strength.
Chapter 14 Troubleshooting • Make sure the wireless LAN is enabled on the NBG6818. • Make sure the wireless adapter on your computer is working properly. • Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports the same wireless standard as the NBG6818. • Make sure your computer (with a wireless adapter installed) is within the transmission range of the NBG6818.
Chapter 14 Troubleshooting 14.7 USB Device Problems I cannot access or see a USB device that is connected to the NBG6818. • Disconnect the problematic USB device, then reconnect it to the NBG6818. • Ensure that the USB device has power. • Check your cable connections. • Restart the NBG6818 by disconnecting the power and then reconnecting it. • If the USB device requires a special driver, install the driver from the installation disc that came with the device.
APPENDIX A Customer Support In the event of problems that cannot be solved by using this manual, you should contact your vendor. If you cannot contact your vendor, then contact a Zyxel office for the region in which you bought the device. See https://www.zyxel.com/homepage.shtml and also https://www.zyxel.com/about_zyxel/zyxel_worldwide.shtml for the latest information. Please have the following information ready when you contact an office. Required Information • Product model and serial number.
Appendix A Customer Support Korea • Zyxel Korea Corp. • http://www.zyxel.kr Malaysia • Zyxel Malaysia Sdn Bhd. • http://www.zyxel.com.my Pakistan • Zyxel Pakistan (Pvt.) Ltd. • http://www.zyxel.com.pk Philippines • Zyxel Philippines • http://www.zyxel.com.ph Singapore • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • https://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd. • https://www.zyxel.
Appendix A Customer Support • https://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • https://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • https://www.zyxel.com/cz/cs/ Denmark • Zyxel Communications A/S • https://www.zyxel.com/dk/da/ Estonia • Zyxel Estonia • https://www.zyxel.com/ee/et/ Finland • Zyxel Communications • https://www.zyxel.com/fi/fi/ France • Zyxel France • https://www.zyxel.fr Germany • Zyxel Deutschland GmbH • https://www.zyxel.
Appendix A Customer Support Lithuania • Zyxel Lithuania • https://www.zyxel.com/lt/lt/ Netherlands • Zyxel Benelux • https://www.zyxel.com/nl/nl/ Norway • Zyxel Communications • https://www.zyxel.com/no/no/ Poland • Zyxel Communications Poland • https://www.zyxel.com/pl/pl/ Romania • Zyxel Romania • https://www.zyxel.com/ro/ro Russia • Zyxel Russia • https://www.zyxel.com/ru/ru/ Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • https://www.zyxel.
Appendix A Customer Support Turkey • Zyxel Turkey A.S. • https://www.zyxel.com/tr/tr/ UK • Zyxel Communications UK Ltd. • https://www.zyxel.com/uk/en/ Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com South America Argentina • Zyxel Communications Corporation • https://www.zyxel.com/co/es/ Brazil • Zyxel Communications Brasil Ltda. • https://www.zyxel.com/br/pt/ Colombia • Zyxel Communications Corporation • https://www.zyxel.com/co/es/ Ecuador • Zyxel Communications Corporation • https://www.zyxel.
Appendix A Customer Support Middle East • Zyxel Communications Corporation • https://www.zyxel.com/me/en/ North America USA • Zyxel Communications, Inc. - North America Headquarters • https://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • https://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • https://www.zyxel.
APPENDIX B Setting Up Your Computer’s IP Address Note: Your specific NBG6818 may not support all of the operating systems described in this appendix. See the product specifications for more information about which operating systems are supported. This appendix shows you how to configure the IP settings on your computer in order for it to be able to communicate with the other devices on your network.
Appendix B Setting Up Your Computer’s IP Address 2 In the Control Panel, click View network status and tasks under the Network and Internet category. 3 Click Change adapter settings. 4 Double click Local Area Connection and then select Properties.
Appendix B Setting Up Your Computer’s IP Address Note: During this procedure, click Continue whenever Windows displays a screen saying that it needs your permission to continue. 5 Select Internet Protocol Version 4 (TCP/IPv4) and then select Properties.
Appendix B Setting Up Your Computer’s IP Address 6 The Internet Protocol Version 4 (TCP/IPv4) Properties window opens. 7 Select Obtain an IP address automatically if your network administrator or ISP assigns your IP address dynamically. Select Use the following IP Address and fill in the IP address, Subnet mask, and Default gateway fields if you have a static IP address that was assigned to you by your network administrator or ISP.
Appendix B Setting Up Your Computer’s IP Address Mac OS X: 10.3 and 10.4 The screens in this section are from Mac OS X 10.4 but can also apply to 10.3. 1 Click Apple > System Preferences. 2 In the System Preferences window, click the Network icon. 3 When the Network preferences pane opens, select Built-in Ethernet from the network connection type list, and then click Configure.
Appendix B Setting Up Your Computer’s IP Address 4 For dynamically assigned settings, select Using DHCP from the Configure IPv4 list in the TCP/IP tab. 5 For statically assigned settings, do the following: • From the Configure IPv4 list, select Manually. • In the IP Address field, type your IP address. • In the Subnet Mask field, type your subnet mask. • In the Router field, type the IP address of your device.
Appendix B Setting Up Your Computer’s IP Address 6 Click Apply Now and close the window. Verifying Settings Check your TCP/IP properties by clicking Applications > Utilities > Network Utilities, and then selecting the appropriate Network Interface from the Info tab. Figure 88 Mac OS X 10.4: Network Utility Mac OS X: 10.5 and 10.6 The screens in this section are from Mac OS X 10.5 but can also apply to 10.6. 1 Click Apple > System Preferences.
Appendix B Setting Up Your Computer’s IP Address 2 In System Preferences, click the Network icon. 3 When the Network preferences pane opens, select Ethernet from the list of available connection types.
Appendix B Setting Up Your Computer’s IP Address 4 From the Configure list, select Using DHCP for dynamically assigned settings. 5 For statically assigned settings, do the following: • From the Configure list, select Manually. • In the IP Address field, enter your IP address. • In the Subnet Mask field, enter your subnet mask. • In the Router field, enter the IP address of your NBG6818.
Appendix B Setting Up Your Computer’s IP Address 6 Click Apply and close the window. Verifying Settings Check your TCP/IP properties by clicking Applications > Utilities > Network Utilities, and then selecting the appropriate Network interface from the Info tab. Figure 89 Mac OS X 10.
Appendix B Setting Up Your Computer’s IP Address Linux: Ubuntu 8 (GNOME) This section shows you how to configure your computer’s TCP/IP settings in the GNU Object Model Environment (GNOME) using the Ubuntu 8 Linux distribution. The procedure, screens and file locations may vary depending on your specific distribution, release version, and individual configuration. The following screens use the default Ubuntu 8 installation. Note: Make sure you are logged in as the root administrator.
Appendix B Setting Up Your Computer’s IP Address 4 In the Network Settings window, select the connection that you want to configure, then click Properties. 5 The Properties dialog box opens.
Appendix B Setting Up Your Computer’s IP Address • In the Configuration list, select Automatic Configuration (DHCP) if you have a dynamic IP address. • In the Configuration list, select Static IP address if you have a static IP address. Fill in the IP address, Subnet mask, and Gateway address fields. 6 Click OK to save the changes and close the Properties dialog box and return to the Network Settings screen.
Appendix B Setting Up Your Computer’s IP Address Figure 90 Ubuntu 8: Network Tools Linux: openSUSE 10.3 (KDE) This section shows you how to configure your computer’s TCP/IP settings in the K Desktop Environment (KDE) using the openSUSE 10.3 Linux distribution. The procedure, screens and file locations may vary depending on your specific distribution, release version, and individual configuration. The following screens use the default openSUSE 10.3 installation.
Appendix B Setting Up Your Computer’s IP Address 2 When the Run as Root - KDE su dialog opens, enter the admin password and click OK. 3 When the YaST Control Center window opens, select Network Devices and then click the Network Card icon.
Appendix B Setting Up Your Computer’s IP Address 4 When the Network Settings window opens, click the Overview tab, select the appropriate connection Name from the list, and then click the Configure button.
Appendix B Setting Up Your Computer’s IP Address Figure 91 openSUSE 10.3: Network Card Setup 6 Select Dynamic Address (DHCP) if you have a dynamic IP address. Select Statically assigned IP Address if you have a static IP address. Fill in the IP address, Subnet mask, and Hostname fields. 7 Click Next to save the changes and close the Network Card Setup window.
Appendix B Setting Up Your Computer’s IP Address 9 Click Finish to save your settings and close the window. Verifying Settings Click the KNetwork Manager icon on the Task bar to check your TCP/IP properties. From the Options submenu, select Show Connection Information. Figure 92 openSUSE 10.3: KNetwork Manager When the Connection Status - KNetwork Manager window opens, click the Statistics tab to see if your connection is working properly.
Appendix B Setting Up Your Computer’s IP Address Figure 93 openSUSE: Connection Status - KNetwork Manager NBG6818 User’s Guide 171
APPENDIX C Common Services The following table lists some commonly-used services and their associated protocols and port numbers. For a comprehensive list of port numbers, ICMP type/code numbers and services, visit the IANA (Internet Assigned Number Authority) web site. • Name: This is a short, descriptive name for the service. You can use this one or create a different one, if you like. • Protocol: This is the type of IP protocol used by the service.
Appendix C Common Services Table 50 Commonly Used Services (continued) NAME PROTOCOL PORT(S) DESCRIPTION ICMP User-Defined 1 Internet Control Message Protocol is often used for diagnostic or routing purposes. ICQ UDP 4000 This is a popular Internet chat program. IGMP (MULTICAST) User-Defined 2 Internet Group Management Protocol is used when sending packets to a specific group of hosts. IKE UDP 500 The Internet Key Exchange algorithm is used for key distribution and management.
Appendix C Common Services Table 50 Commonly Used Services (continued) NAME PROTOCOL PORT(S) DESCRIPTION STRM WORKS UDP 1558 Stream Works Protocol. SYSLOG UDP 514 Syslog allows you to send system logs to a UNIX server. TACACS UDP 49 Login Host Protocol used for (Terminal Access Controller Access Control System). TELNET TCP 23 Telnet is the login and terminal emulation protocol common on the Internet and in UNIX environments. It operates over TCP/IP networks.
APPENDIX D Legal Information Copyright Copyright © 2020 by Zyxel Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of Zyxel Communications Corporation. Published by Zyxel Communications Corporation.
Appendix D Legal Information The following information applies if you use the product within the European Union. Declaration of Conformity with Regard to EU Directive 2014/53/EU (Radio Equipment Directive, RED) • • • • • Compliance information for wireless products relevant to the EU and other Countries following the EU Directive 2014/53/EU (RED).
Appendix D Legal Information Lietuvių kalba (Lithuanian) Šiuo Zyxel deklaruoja, kad šis įranga atitinka esminius reikalavimus ir kitas 2014/53/ES Direktyvos nuostatas. Magyar (Hungarian) Alulírott, Zyxel nyilatkozom, hogy a berendezés megfelel a vonatkozó alapvetõ követelményeknek és az 2014/53/EU irányelv egyéb elõírásainak. Malti (Maltese) Hawnhekk, Zyxel, jiddikjara li dan tagħmir jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 2014/53/UE.
Appendix D Legal Information • • • • • • • • • • • • Do not install, use, or service this device during a thunderstorm. There is a remote risk of electric shock from lightning. Connect ONLY suitable accessories to the device. Do not open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. Only qualified service personnel should service or disassemble this device. Please contact your vendor for further information.
Appendix D Legal Information 台灣 以下訊息僅適用於產品具有無線功能且銷售至台灣地區 • 第十二條 經型式認證合格之低功率射頻電機，非經許可，公司，商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。 • 第十四條 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。 低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。 • 無線資訊傳輸設備忍受合法通信之干擾且不得干擾合法通信；如造成干擾，應立即停用， 俟無干擾之虞，始得繼續使用。 • 無線資訊傳輸設備的製造廠商應確保頻率穩定性，如依製造廠商使用手冊上所述正常操作， 發射的信號應維持於操作頻帶中 • 使用無線產品時，應避免影響附近雷達系統之操作。 • • 高增益指向性天線只得應用於固定式點對點系統。 以下訊息僅適用於產品屬於專業安裝並銷售至台灣地區 • 本器材須經專業工程人員安裝及設定，始得設置使用，且不得直接販售給一般消費者。 安全警告 - 為了您的安全，請先閱讀以下警告及指示
Appendix D Legal Information Explanation of the Symbols SYMBOL EXPLANATION Alternating current (AC): AC is an electric current in which the flow of electric charge periodically reverses direction. Direct current (DC): DC if the unidirectional flow or movement of electric charge carriers. Earth; ground: A wiring terminal intended for connection of a Protective Earthing Conductor.
Index Index overview 72 rescan 73 A Address Assignment 78 DLNA-compliant client 56 ALG 91 and NAT 91 and security policy 91 DNS Server 78 AP 11 DynDNS see also DDNS 127, 129 Domain Name System. See DNS.
Index H N H.
Index SIP ALG 91 overview 103 type 103 SSID 103, 107 wireless security 145 stateful inspection firewall 123 Wireless tutorial 42 Status 36 WLAN button 13 Subnet Mask 116 work group 56 name 56 Windows 56 System General Setup 133 System restart 137 WPS 12 U user authentication 104 local (user) database 104 RADIUS server 104 V VoIP pass through see also ALG W WAN (Wide Area Network) 77 WAN MAC address 78 warranty 180 note 180 Web Configurator how to access 27 web configurator 12 wireless channel
