Operation Manual

Chapter 23 Troubleshooting
NBG334S User’s Guide
207
interfering with the wireless network (for example, microwaves, other wireless
networks, and so on).
3 Reboot the NBG334S.
4 If the problem continues, contact the network administrator or vendor, or try one of the
advanced suggestions.
Advanced Suggestions
• Check the settings for bandwidth management. If it is disabled, you might consider
activating it. If it is enabled, you might consider changing the allocations.
• Check the settings for QoS. If it is disabled, you might consider activating it. If it is
enabled, you might consider raising or lowering the priority for some applications.
23.4 Resetting the NBG334S to Its Factory Defaults
If you reset the NBG334S, you lose all of the changes you have made. The NBG334S re-loads
its default settings, and the password resets to 1234. You have to make all of your changes
again.
V You will lose all of your changes when you push the RESET button.
To reset the NBG334S,
1 Make sure the power LED is on and not blinking.
2
Press and hold the RESET button for five to ten seconds. Release the RESET button
when the power LED begins to blink. The default settings have been restored.
If the NBG334S restarts automatically, wait for the NBG334S to finish restarting, and log in to
the web configurator. The password is “1234”.
If the NBG334S does not restart automatically,
disconnect and reconnect the NBG334S’s
power. Then, follow the directions above again.
23.5 Wireless Router/AP Troubleshooting
V I cannot access the NBG334S or ping any computer from the WLAN (wireless
AP or router).
1 Make sure the wireless LAN is enabled on the NBG334S
2 Make sure the wireless adapter on the wireless station is working properly.
3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible
and supports the same wireless standard as the NBG334S.