User Manual
Table Of Contents
- NBG-418N v2
- User’s Guide
- Introduction
- The Web Configurator
- Connection Wizard
- Modes
- Tutorials
- 5.1 Overview
- 5.2 How to Connect to the Internet from an AP
- 5.3 Configure Wireless Security Using WPS on both your NBG-418N v2 and Wireless Client
- 5.4 Enable and Configure Wireless Security without WPS on your NBG-418N v2
- 5.5 Using Multiple SSIDs on the NBG-418N v2
- 5.6 Installing UPnP in Windows 7 Example
- 5.7 Using Bandwidth Management on the NBG-418N v2
- Technical Reference
- Wireless LAN
- WAN
- LAN
- DHCP Server
- Network Address Translation
- Dynamic DNS
- Static Route
- Firewall
- Content Filter
- Remote Management
- Universal Plug-and-Play (UPnP)
- Bandwidth MGMT
- System
- Logs
- Tools
- Sys OP Mode
- Language
- Troubleshooting
- Customer Support
- IP Addresses and Subnetting
- Pop-up Windows, JavaScripts and Java Permissions
- Setting Up Your Computer’s IP Address
- Wireless LANs
- Common Services
- Legal Information
- Index
Chapter 23 Troubleshooting
NBG-418N v2 User’s Guide
151
5 Reset the device to its factory defaults, and try to access the NBG-418N v2 with the default IP address.
6 If the problem continues, contact the network administrator or vendor, or try one of the advanced
suggestions.
Adva nc e d Sug g e stions
• If your computer is connected to the WAN port or is connected wirelessly, use a computer that is
connected to a LAN/ETHERNET port.
I can see the Log in screen, but I cannot log in to the NBG-418N v2.
1 Make sure you have entered the password correctly. The default username is a dmin and default
password is 1234. This field is case-sensitive, so make sure [Caps Lock] is not on.
2 This can happen when you fail to log out properly from your last session. Try logging in again after 5
minutes.
3 Disconnect and re-connect the power adaptor or cord to the NBG-418N v2.
4 If this does not work, you have to reset the device to its factory defaults. See
Section 23.4 on page 152.
23.3 Inte rne t Ac c e ss
I cannot access the Internet.
1 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
Start Guide.
2 Make sure you entered your ISP account information correctly in the wizard. These fields are case-
sensitive, so make sure [Caps Lock] is not on.
3 If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are
the same as the settings in the AP.
4 Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.
5 Go to Mainte na nc e > Sys OP Mode > Ge ne ra l. Check your Syste m O pe ration Mode setting.
6 If the problem continues, contact your ISP.
I cannot access the Internet anymore. I had access to the Internet (with the NBG-418N v2), but
my Internet connection is not available anymore.