P-2302R Series VoIP Station Gateway User's Guide
Table Of Contents
- P-2302R Series
- User’s Guide
- Copyright
- Federal Communications Commission (FCC) Interference Statement
- Safety Warnings
- ZyXEL Limited Warranty
- Customer Support
- Table of Contents
- List of Figures
- List of Tables
- Preface
- Introducing the Prestige
- Introducing the Web Configurator
- Wizard Setup
- System Screens
- LAN Setup
- WAN Screens
- Introduction to VoIP
- VoIP Screens
- Phone
- Phone Book
- Phone Usage
- Network Address Translation (NAT) Screens
- Static Route
- Firewall
- Content Filtering
- Remote Management Screens
- Universal Plug-and-Play (UPnP)
- Logs
- Bandwidth Management
- 19.1 Bandwidth Management Overview
- 19.2 Bandwidth Classes and Filters
- 19.3 Proportional Bandwidth Allocation
- 19.4 Application-based Bandwidth Management
- 19.5 Subnet-based Bandwidth Management
- 19.6 Application and Subnet-based Bandwidth Management
- 19.7 Scheduler
- 19.8 Maximize Bandwidth Usage
- 19.9 Bandwidth Borrowing
- 19.10 Configuring Summary
- 19.11 Configuring Class Setup
- 19.12 Configuring Monitor
- Maintenance
- Introducing the SMT
- General Setup
- WAN Setup
- LAN Setup
- Internet Access
- Remote Node Configuration
- Static Route Setup
- Network Address Translation (NAT)
- Enabling the Firewall
- Filter Configuration
- SNMP Configuration
- System Information and Diagnosis
- Firmware and Configuration File Maintenance
- 33.1 Filename Conventions
- 33.2 Backup Configuration
- 33.2.1 Backup Configuration
- 33.2.2 Using the FTP Command from the Command Line
- 33.2.3 Example of FTP Commands from the Command Line
- 33.2.4 GUI-based FTP Clients
- 33.2.5 TFTP and FTP over WAN Management Limitations
- 33.2.6 Backup Configuration Using TFTP
- 33.2.7 TFTP Command Example
- 33.2.8 GUI-based TFTP Clients
- 33.3 Restore Configuration
- 33.4 Uploading Firmware and Configuration Files
- System Maintenance
- Remote Management
- Call Scheduling
- Troubleshooting
- 37.1 Problems Starting Up the Prestige
- 37.2 Problems with the LAN Interface
- 37.3 Problems with the WAN Interface
- 37.4 Problems with Internet Access
- 37.5 Problems with the Password
- 37.6 Problems with the Web Configurator
- 37.7 Problems with a Telephone or the Telephone Port
- 37.8 Problems with Voice Service
- 37.9 Pop-up Windows, JavaScripts and Java Permissions
- Product Specifications
- Wall-mounting Instructions
- Setting up Your Computer’s IP Address
- IP Subnetting
- PPPoE
- Triangle Route
- SIP Passthrough
- Index
P-2302R Series User’s Guide
7 Customer Support
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
SUPPORT E-MAIL TELEPHONE
A
WEB SITE
REGULAR MAIL
SALES E-MAIL FAX FTP SITE
CORPORATE
HEADQUARTERS
(WORLDWIDE)
support@zyxel.com.tw +886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Tai wan
sales@zyxel.com.tw +886-3-578-2439 ftp.zyxel.com
ftp.europe.zyxel.com
CZECH REPUBLIC
info@cz.zyxel.com +420-241-091-350 www.zyxel.cz ZyXEL Communications
Czech s.r.o.
Modranská 621
143 01 Praha 4 - Modrany
Ceská Republika
info@cz.zyxel.com +420-241-091-359
DENMARK
support@zyxel.dk +45-39-55-07-00 www.zyxel.dk ZyXEL Communications A/S
Columbusvej
2860 Soeborg
Denmark
sales@zyxel.dk +45-39-55-07-07
FINLAND
support@zyxel.fi +358-9-4780-8411 www.zyxel.fi ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
sales@zyxel.fi +358-9-4780 8448
FRANCE
info@zyxel.fr +33-4-72-52-97-97 www.zyxel.fr ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
+33-4-72-52-19-20
GERMANY
support@zyxel.de +49-2405-6909-0 www.zyxel.de ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
sales@zyxel.de +49-2405-6909-99
HUNGARY
support@zyxel.hu +36-1-3361649 www.zyxel.hu ZyXEL Hungary
48, Zoldlomb Str.
H-1025, Budapest
Hungary
info@zyxel.hu +36-1-3259100
KAZAKHSTAN
http://zyxel.kz/support +7-3272-590-698 www.zyxel.kz ZyXEL Kazakhstan
43, Dostyk ave.,Office 414
Dostyk Business Centre
050010, Almaty
Republic of Kazakhstan
sales@zyxel.kz +7-3272-590-689
NORTH AMERICA
support@zyxel.com 1-800-255-4101
+1-714-632-0882
www.us.zyxel.com ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
sales@zyxel.com +1-714-632-0858 ftp.us.zyxel.com
NORWAY
support@zyxel.no +47-22-80-61-80 www.zyxel.no ZyXEL Communications A/S
Nils Hansens vei 13
0667 Oslo
Norway
sales@zyxel.no +47-22-80-61-81