User`s guide
Table Of Contents
- VMG8924-B10A and VMG8924- B30A Series
- User’s Guide
- Technical Reference
- Network Map and Status Screens
- Broadband
- Wireless
- Home Networking
- 7.1 Overview
- 7.2 The LAN Setup Screen
- 7.3 The Static DHCP Screen
- 7.4 The UPnP Screen
- 7.5 Installing UPnP in Windows Example
- 7.6 Using UPnP in Windows XP Example
- 7.7 The Additional Subnet Screen
- 7.8 The STB Vendor ID Screen
- 7.9 The 5th Ethernet Port Screen
- 7.10 The LAN VLAN Screen
- 7.11 The Wake on LAN Screen
- 7.12 Technical Reference
- Routing
- Quality of Service (QoS)
- Network Address Translation (NAT)
- Dynamic DNS Setup
- Interface Group
- USB Service
- Power Management
- Firewall
- MAC Filter
- Parental Control
- Scheduler Rule
- Certificates
- VPN
- Voice
- Log
- Traffic Status
- VoIP Status
- ARP Table
- Routing Table
- IGMP/MLD Status
- xDSL Statistics
- 3G Statistics
- User Account
- Remote Management
- TR-069 Client
- TR-064
- SNMP
- Time Settings
- E-mail Notification
- Logs Setting
- Firmware Upgrade
- Configuration
- Diagnostic
- Troubleshooting
- Customer Support
- Setting up Your Computer’s IP Address
- IP Addresses and Subnetting
- Pop-up Windows, JavaScripts and Java Permissions
- Wireless LANs
- IPv6
- Services
- Legal Information
- Index
Chapter 41 Troubleshooting
VMG8924-B10A and VMG8924-B30A Series User’s Guide
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41.5 USB Device Connection
The Device fails to detect my USB device.
1 Disconnect the USB device.
2 Reboot the Device.
3 If you are connecting a USB hard drive that comes with an external power supply, make sure it is
connected to an appropriate power source that is on.
4 Re-connect your USB device to the Device.
41.6 UPnP
When using UPnP and the Device reboots, my computer cannot detect UPnP and refresh My
Network Places > Local Network.
1 Disconnect the Ethernet cable from the Device’s LAN port or from your computer.
2 Re-connect the Ethernet cable.
The Local Area Connection icon for UPnP disappears in the screen.
Restart your computer.
I cannot open special applications such as white board, file transfer and video when I use the
MSN messenger.
1 Wait more than three minutes.
2 Restart the applications.