NetAtlas Workgroup Ethernet Switch Manager User’s Guide Version 1.03 1/2007 Edition 1 www.zyxel.
About This User's Guide About This User's Guide Intended Audience This manual is intended for people who want to configure the EMS using the web configurator. You should have at least a basic knowledge of TCP/IP networking concepts and topology. Related Documentation • Quick Start Guide The Quick Start Guide is designed to help you get up and running right away. It contains information on setting up your software. " It is recommended you use the web configurator to configure the EMS.
Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User’s Guide. 1 " Warnings tell you about things that could harm you or your device. Notes tell you other important information (for example, other things you may need to configure or helpful tips) or recommendations. Syntax Conventions • The NetAtlas Workgroup may be referred to as the “EMS” or the “system” in this User’s Guide.
Document Conventions Icons Used in Figures Figures in this User’s Guide may use the following generic icons.
Document Conventions 6 NetAtlas Workgroup User’s Guide
Contents Overview Contents Overview Introduction ............................................................................................................................ 27 Introduction ................................................................................................................................ 29 Main EMS Screen ...................................................................................................................... 33 Switch Manager ...................................
Contents Overview 8 NetAtlas Workgroup User’s Guide
Table of Contents Table of Contents About This User's Guide .......................................................................................................... 3 Document Conventions............................................................................................................ 4 Contents Overview ................................................................................................................... 7 Table of Contents..........................................................
Table of Contents Chapter 3 Switch Manager....................................................................................................................... 43 3.1 Switch Manager Overview ................................................................................................... 43 3.2 Device List and Icon Colors ................................................................................................. 44 3.3 System Message Panel Alarm Status ............................................
Table of Contents 5.8.4 VRRP Status .............................................................................................................. 72 5.8.5 OSPF Status .............................................................................................................. 73 5.9 Interface Status .................................................................................................................... 75 5.10 Firmware Version ...................................................................
Table of Contents 10.1 Firmware Upgrade ........................................................................................................... 107 10.1.1 Procedure to Update Firmware .............................................................................. 107 10.2 Device Reset ................................................................................................................... 108 10.3 NE Configuration Backup and Restore ..............................................................
Table of Contents 13.8 IP Setup ........................................................................................................................... 139 13.8.1 Configuring an IP Interface .................................................................................... 141 Chapter 14 Switch Configuration............................................................................................................ 143 14.1 Switch Setup .................................................................
Table of Contents 16.13 Broadcast Storm Control ............................................................................................... 176 16.14 DiffServ .......................................................................................................................... 177 Chapter 17 Multicast Configuration........................................................................................................ 179 17.1 Overview ................................................................
Table of Contents 19.8 OSPF ............................................................................................................................... 210 19.8.1 OSPF Autonomous Systems and Areas .................................................................211 19.8.2 Interfaces and Virtual Links .....................................................................................211 19.8.3 Configuring Basic OSPF Settings ...........................................................................
Table of Contents 16 NetAtlas Workgroup User’s Guide
List of Figures List of Figures Figure 1 EMS Network Example ........................................................................................................... 29 Figure 2 EMS Server and Remote Clients ............................................................................................ 30 Figure 3 SNMPc: Switch Device List Icon .............................................................................................. 31 Figure 4 NetAtlas Main Screen ...................................
List of Figures Figure 39 View: Firmware Version ......................................................................................................... 76 Figure 40 Template: VLAN Template ..................................................................................................... 78 Figure 41 Template: IGMP Filtering Profile Template ............................................................................ 80 Figure 42 Template: New IGMP Filter ...............................................
List of Figures Figure 82 Configuration Window .......................................................................................................... 126 Figure 83 Configuration Window: Port List: Multiple Port Select ......................................................... 127 Figure 84 Applied Results .................................................................................................................... 127 Figure 85 Copy Switch Setting: Example ..........................................
List of Figures Figure 125 Ethernet Port Configuration: Bandwidth Ctrl. .................................................................... 176 Figure 126 Ethernet Port Configuration: Broadcast Storm Ctrl. .......................................................... 177 Figure 127 Ethernet Port Configuration: DiffServ ................................................................................ 178 Figure 128 Multicast Configuration: Multicast Settings .....................................................
List of Figures Figure 168 SNMPc Edit Button Bar Icons ............................................................................................
List of Figures 22 NetAtlas Workgroup User’s Guide
List of Tables List of Tables Table 1 Device Firmware Versions Supported ....................................................................................... 30 Table 2 Main Screen Menu Overview .................................................................................................... 33 Table 3 Admin: Access Log ................................................................................................................... 34 Table 4 Admin: Database Management: Backup/Restore .............
List of Tables Table 39 Edit Table Entry ....................................................................................................................... 95 Table 40 Variable Types ........................................................................................................................ 97 Table 41 Edit Table Entry ....................................................................................................................... 98 Table 42 Edit Style Dialog Box ....................
List of Tables Table 82 Ethernet Port Configuring: Port Link Aggregation ................................................................. 167 Table 83 Ethernet Port Configuration: Port STP .................................................................................. 167 Table 84 Ethernet Port Configuration: Port 802.1x .............................................................................. 169 Table 85 Ethernet Port Configuration: Port Mirroring .................................................
List of Tables Table 125 General Installation Problems ............................................................................................. 221 Table 126 Problems Accessing the EMS ............................................................................................. 221 Table 127 Problems Accessing the EMS ............................................................................................. 222 Table 128 SNMPc Main Window .............................................................
P ART I Introduction • Introduction (29) • Main EMS Screen (33) 27
CHAPTER 1 Introduction This chapter introduces and shows you how to access the EMS (Element Management System). 1.1 Overview The Element Management System (EMS) retrieves management information from switches using SNMP protocol. An EMS is composed of Network Elements (NE) that represent resources in a Network Management System (NMS). The network elements can represent a physical piece of equipment on the network, the components of a device on the network, or parts of the network itself.
Chapter 1 Introduction Figure 2 EMS Server and Remote Clients RC S 1.1.2 SNMPc Network Manager SNMPc is network management software produced by Castle Rock. You must have SNMPc properly installed before you can use the EMS. Refer to the appendix in this User’s Guide; go to the Castle Rock web site at www.castlerock.com or see your SNMPc user's guide. 1.1.3 Device Firmware Versions Supported The EMS supports the devices and device firmware versions as listed in the following tale.
Chapter 1 Introduction 1.3 Accessing EMS Follow the steps below to access EMS. 1 In the SNMPc main screen, double-click the switch icon. Figure 3 SNMPc: Switch Device List Icon 2 Click the Switch Manager icon to display the main EMS screen.
Chapter 1 Introduction Figure 5 EMS: Main Screen 32 NetAtlas Workgroup User’s Guide
CHAPTER 2 Main EMS Screen This chapter describes the main screens you use to view access logs and maintain databases. 2.1 Main Screen Overview In SNMPc, double-click on a device icon to display the main screen as shown. Figure 6 Main Screen The following table describes the options in the switch manager screen. Table 2 Main Screen Menu Overview LABEL SUB-MENU DESCRIPTION Window Exit Click Exit to close the switch manager screen. Admin Access Log Use this screen to display logs.
Chapter 2 Main EMS Screen Table 2 Main Screen Menu Overview (continued) LABEL Help SUB-MENU DESCRIPTION SNMP Operation Mode Use this screen to specify whether SNM P messages can be sent directly from an EMS remote client computer or through the EMS server. On-line Help Click On-line Help to display an EMS help file. 2.2 Access Log To view access logs, click Admin > Access Log. Figure 7 Admin: Access Log The following table describes the fields in this screen.
Chapter 2 Main EMS Screen Table 3 Admin: Access Log (continued) LABEL DESCRIPTION Date Select a start date and end date from the list boxes to display logs for that period. Apply Click Apply to display logs with the criteria set above. Index This field displays the log number. Target This field displays a reason for the generated log. Device Name This field displays name of the switch that generated the log(s). Log Type This field displays the type of log the switch generated.
Chapter 2 Main EMS Screen 2.3.3 Database Backup and Restore Use the Database Backup/Restore screen to back up current EMS and SNMPc databases or restore the database information. Backup data is stored as a series of files in the specified directory on your computer. Click Admin > Database Management > Backup/Restore (EMS & SNMPc DB) to display the configuration screen. Figure 8 Admin: Database Management: Backup/Restore The following table describes the fields in this screen.
Chapter 2 Main EMS Screen Figure 9 Admin: Database Management: Log Storage The following table describes the fields in this screen. Table 5 Admin: Database Management: Log Storage LABEL DESCRIPTION Storage Configuration Configure the following fields to retain daily records. Select the first radio button and a number (in thousands) from the drop-down list box to retain that number of records. All records prior to these records are cleared every 24 hours.
Chapter 2 Main EMS Screen Click Admin > Database Management > Backup and Restore (EMS & SNMPc DB) to display the following screen. Figure 10 Admin: Database Management: Scheduled Backup The following table describes the fields in this screen. Table 6 Admin: Database Management: Scheduled Backup LABEL DESCRIPTION Backup Schedule Frequency Scheduled backups can be performed Daily, Weekly or Monthly. Select a radio button to schedule database backups starting from the date and time specified below.
Chapter 2 Main EMS Screen Figure 11 Admin: SNMP Operation Mode The following table describes the fields in this screen. Table 7 Admin: SNMP Operation LABEL DESCRIPTION Client Sends SNMP Operation via Server Select this option to set the EMS remote client computer(s) to send SNMP messages to managed ZyXEL devices through the EMS server. Select this option if the remote client computer(s) is not in the same subnet as the managed devices.
Chapter 2 Main EMS Screen Figure 12 Switch Manager: Main Screen 40 NetAtlas Workgroup User’s Guide
P ART II Switch Manager • • • • • • • • • Switch Manager (43) Map (53) View (57) Template (77) Provisioning (85) Performance (89) Fault (101) Maintenance (107) Tools (119) 41
CHAPTER 3 Switch Manager This chapter describes the Switch Manager screens and shows you some basic features. 3.1 Switch Manager Overview To display the Switch Manager screen, double-click the Switch Manager icon in the main NetAtlas Enterprise EMS screen. The EMS main screen varies depending on the selected switch model. Figure 13 EMS Main Screen Overview 1 3 2 4 5 The following table describes the elements in the EMS screen.
Chapter 3 Switch Manager Table 8 EMS Main Screen Overview ELEMENT FUNCTION 1 Menu Shortcut Bar Use these buttons to execute common commands quickly. Hold the cursor over an icon to see a tool tip. The CRI, MAJ, MIN and INF buttons are colored if a related event log has not been acknowledged yet. The event status is updated every 30 seconds. 2 Device List Panel View devices in a tree structure. The colors of the device icons indicate the status of the devices.
Chapter 3 Switch Manager 3.3 System Message Panel Alarm Status The colors of the alarm icons (in the System Message Panel) indicate the real-time status of the current selected device. The following table describes the alarm states used. Table 9 System Message Panel Alarm Status PANEL ALARMS ALARM OFF ALARM ON ALARM When this icon is grayed out, the device fan, temperature or voltage alarm is off. The fan, temperature and voltage alarms are all on. A serious hardware problem exists.
Chapter 3 Switch Manager 3.6 EMS Main Menu Summary Map View Performance Template Provisioning Fault Maintenance Tool Help The following table summarizes the sub-links in the navigation panel. " Screens, screen labels and fields vary depending on your switch model. Table 10 EMS Navigation Panel Sub-link Descriptions LABEL DESCRIPTION MAP Add Submap/Device Select this to add a device or a submap folder to the EMS Device List Panel.
Chapter 3 Switch Manager Table 10 EMS Navigation Panel Sub-link Descriptions (continued) LABEL DESCRIPTION 802.1d Select this to view the MAC addresses (and types) of devices attached to what ports and VLAN IDs or view the MAC addresses – IP address resolution table. Multicast Status Select this to view the multicast traffic status of a device. Ethernet Status Select this view Ethernet port statistics. IP Application Status Select this to view IP routing domain status.
Chapter 3 Switch Manager Table 10 EMS Navigation Panel Sub-link Descriptions (continued) LABEL DESCRIPTION Ping This link takes you to a screen where you can ping a device directly through the EMS. Help About This link takes you to a screen where you can view the version number of the EMS. On-line Help This link opens the EMS user’s guide in PDF format. 3.7 Common EMS Command Buttons The following table shows common command buttons found on most EMS screens.
Chapter 3 Switch Manager Figure 17 Configuration: System Configuration: System Info. The following table describes the labels in this screen. Table 12 Configuration: Switch Configuration: System Info. LABEL DESCRIPTION Device Name This field displays the descriptive name of a device. Device IP This field displays the IP address of a device Name Enter a descriptive name for identification purposes. If you want to change the name, enter up to 32 printable characters; spaces are not allowed.
Chapter 3 Switch Manager 3.10 Configuration Save You must save the current configuration in the EMS to the selected switch(es) to make the changes take effect. " If an administrator is currently logged into the device via the console port or the CLI (Command Line Interface), you cannot save the device settings from the EMS. Do NOT turn off the switch during the updating process, as it may corrupt the firmware and make your switch unusable.
Chapter 3 Switch Manager Figure 19 Configuration Save: Result NetAtlas Workgroup User’s Guide 51
Chapter 3 Switch Manager 52 NetAtlas Workgroup User’s Guide
CHAPTER 4 Map This chapter describes the Map screens you use to add, edit or delete device mappings in the EMS. 4.1 Root Subnet and Device Mapping The EMS mapping displays logical hierarchy for the ZyXEL switch(es) in the EMS. When started, the EMS automatically synchronizes device map information with SNMPc and creates the Root Subnet and the icons for your ZyXEL switch(es) in the Device List Panel. You can add device or submaps in EMS or SNMPc. The following figure shows the “Root Subnet” folder.
Chapter 4 Map 4.1.1 Adding a Submap or Device To add a new submap or a new device, select the Root Subnet or a submap icon in the Device List Panel. Click Map > Add Submap/Device to display the following screen. Figure 21 Map: Add Submap/Device The following table describes the labels in this screen. Table 13 Map: Add Submap/Device 54 LABEL DESCRIPTION Properties These options are not applicable when you edit the properties of an existing submap or device.
Chapter 4 Map Table 13 Map: Add Submap/Device (continued) LABEL DESCRIPTION OK Click OK to save the changes and close the screen. Cancel Click Cancel to discard the changes and close the screen. 4.1.2 Editing a Node Select a device or submap icon in the Device List Panel and then click Map > Edit Node. Figure 22 Map: Edit Node Refer to Table 13 on page 54 for the field descriptions. 4.1.3 Finding an Object To find or locate a device (or node), click Map > Find Object.
Chapter 4 Map Figure 24 Map: Delete Warning " If you delete a submap, all devices under a submap will be removed. 4.1.5 Deleting a Device To remove a device from the Device List Panel, select the device icon and click Map > Delete. 4.1.6 Updating Device Map Click Map > Refresh Map to update information in the device panel from the EMS database. 4.1.
CHAPTER 5 View This chapter describes the various View screens. 5.1 Hardware Status View fan speeds, voltage levels and temperatures of a selected switch in the Hardware Monitor screen. Click View > Hardware Status and select a switch from the device list located on the lefthand side of the screen. The device hardware status displays. " It may take a few seconds to update the screen. Figure 25 View: Hardware Status The following table describes the labels in this screen.
Chapter 5 View Table 14 Status: Hardware Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device. Device IP This field displays the IP address of a device Fan RPM (RPM) A properly functioning fan is an essential component (along with a sufficiently ventilated, cool operating environment) in order for the device to stay within the temperature threshold. Each fan has a sensor that is capable of detecting and reporting if the fan speed falls below the threshold shown.
Chapter 5 View 5.2 STP/RSTP (R)STP detects and breaks network loops and provides backup links between switches, bridges or routers. It allows a switch to interact with other (R)STP -compliant switches in your network to ensure that only one path exists between any two stations on the network. " In this user’s guide, “STP” refers to both STP and RSTP. 5.2.1 STP Terminology The root bridge is the base of the spanning tree; it is the bridge with the lowest identifier value (MAC address).
Chapter 5 View Table 16 STP Port States PORT STATE DESCRIPTION Learning All BPDUs are received and processed. Information frames are submitted to the learning process but not forwarded. Forwarding All BPDUs are received and processed. All information frames are received and forwarded. 5.2.3 STP Status View current STP information in the STP Status screen. Click Status > STP Status and select a switch from the device list located on the left-hand side of the screen.
Chapter 5 View Table 17 View: STP Status (continued) LABEL DESCRIPTION Topology Changed Times This is the number of times the spanning tree has been reconfigured. Time Since Last Change This is the time since the spanning tree was last reconfigured. Polling The text box displays how often (in seconds) this screen refreshes. You may change the refresh interval by typing a new number in the text box and then clicking the Apply button. Close Click Close to close the screen. 5.
Chapter 5 View The following table describes the labels in this screen. Table 18 View: VLAN Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device. Device IP This field displays the IP address of a device VLAN ID This field displays the identification number of the VLAN. Name This field displays a unique number for identification purposes. Elapsed Time This field displays the time since the VLAN was created.
Chapter 5 View Figure 28 View: Port Status The following table describes the labels in this screen. Table 19 View: Port Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device. Device IP This field displays the IP address of a device Port This identifies the Ethernet port. Link Speed This field displays the speed (either 10M for 10Mbps, 100M for 100Mbps or 1000M for 1000Mbps). State This field displays the STP state of the port.
Chapter 5 View 5.5 802.1D Use the 802.1D screens to view a table of MAC address entries or to view a table of IP address mappings. 5.5.1 MAC Table Follow the steps below to view the MAC table. 1 Click View > 802.1d. 2 To view the MAC table of a switch choose a switch from the list located on the left-hand side of the screen. 3 Click the MAC Table tab. Figure 29 View: 802.1d: MAC Table The following table describes the labels in this screen. Table 20 View: 802.
Chapter 5 View Table 20 View: 802.1d: MAC Table (continued) LABEL DESCRIPTION Port This is the port from which the above MAC address was learned. Type This shows whether the MAC address is dynamic (learned by the switch) or static (manually entered in the Static MAC Forwarding screen). MAC Amount This field displays the number of MAC address entries in the MAC table. Previous Page Click Previous Page to display the previous screen. Next Page Click Next Page to display the next screen.
Chapter 5 View Figure 30 View: 802.1d: ARP Table The following table describes the labels in this screen. Table 21 View: 802.1d: ARP Table LABEL DESCRIPTION Device Name This field displays the descriptive name of a device. Device IP This field displays the IP address of a device Index This is the ARP table entry number. IP Address This is the learned IP address of a device connected to a switch port with corresponding MAC address below.
Chapter 5 View 5.6 Multicast Status View the IGMP multicast group membership information in the Multicast Status screen. Click View > Multicast Status to display the screen as shown. Select a switch model in the device list to display the multicast group membership information. Figure 31 View: Multicast Status The following table describes the labels in this screen. Table 22 View: Multicast Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device.
Chapter 5 View Figure 32 View: Ethernet Status The following table describes the labels in this screen. Table 23 View: Ethernet Status 68 LABEL DESCRIPTION Device Name This field displays the descriptive name of a device. Device IP This field displays the IP address of a device Index This field displays the index number. Alignment Errors This field displays the number of frames received with alignment errors.
Chapter 5 View Table 23 View: Ethernet Status (continued) LABEL DESCRIPTION Ether Chip Set This field identifies the Ethernet chipset used for the interface. Polling The text box displays how often (in seconds) this screen refreshes. You may change the refresh interval by typing a new number in the text box and then clicking the Apply button. Close Click Close to close the screen. 5.
Chapter 5 View The following table describes the labels in this screen. Table 24 View: IP Application Status: Routing Table Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device. Device IP This field displays the IP address of a device Index This field displays the index number. Destination This field displays the destination IP routing domain. Gateway This field displays the IP address of the gateway device.
Chapter 5 View The following table describes the labels in this screen. Table 25 View: IP Application Status: IP Table Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device. Device IP This field displays the IP address of a device Sort by Click one of the following buttons to display and arrange the data according to that button type. The information is then displayed in the summary table below.
Chapter 5 View Figure 35 View: IP Application Status: DHCP Server Status The following table describes the labels in this screen. Table 26 View: IP Application Status: DHCP Server Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device. Device IP This field displays the IP address of a device Index This is the index number. VID This field displays the ID number of the VLAN group to which this DHCP settings apply.
Chapter 5 View Figure 36 View: IP Application Status: VRRP Status The following table describes the labels in this screen. Table 27 View: IP Application Status: VRRP Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device. Device IP This field displays the IP address of a device Index This field displays the index number of a rule. Network This field displays the IP address and the subnet mask bits of an IP routing domain that is associated to a virtual router.
Chapter 5 View 1 Click View > IP Application Status. 2 Select a switch from the list located on the left-hand side of the screen. 3 Click the OSPF Status tab. Figure 37 View: IP Application Status: OSPF Status The following table describes the labels in this screen. Table 28 View: IP Application Status: OSPF Status LABEL DESCRIPTION Device Name This field displays the descriptive name of a device.
Chapter 5 View Table 28 View: IP Application Status: OSPF Status (continued) LABEL DESCRIPTION Link State Database This field displays the link state database information such as the number of links. Polling The text box displays how often (in seconds) this screen refreshes. You may change the refresh interval by typing a new number in the text box and then clicking Apply. Close Click Close to close this screen. 5.
Chapter 5 View Table 29 View: Interface Status (continued) LABEL DESCRIPTION Polling The text box displays how often (in seconds) this screen refreshes. You may change the refresh interval by typing a new number in the text box and then clicking Apply. Close Click Close to close this screen. 5.10 Firmware Version You can view the firmware version of all managed devices in the Firmware Version screen.
CHAPTER 6 Template This chapter describes how to configure VLAN, IGMP filtering and multicast templates. 6.1 Template Overview A template is a pre-configured set of configuration settings. Templates allow you to configure device VLANs, IGMP filers and multicast groups efficiently. The template can then be uploaded to one or more devices thus removing the need to configure the corresponding settings for each device. 6.2 VLAN Template Refer to Section 15.
Chapter 6 Template Figure 40 Template: VLAN Template The following table describes the labels in this screen. Table 31 Template: VLAN LABEL DESCRIPTION Device Type Select a device for which you want to configure a VLAN template. VLAN Identity VLAN ID Enter a unique number to identify the VLAN. VLAN Name Enter a descriptive name for identification purposes. 78 Egress Ports A port that is in the egress list in a VLAN. Only select this if the subscriber's DSL modem or router supports IEEE 802.
Chapter 6 Template Table 31 Template: VLAN (continued) LABEL DESCRIPTION Modify Click on a VLAN in the left-hand column of this screen. Change the VLAN Name or change the configuration of the egress, forbidden and untagged ports. Click the Modify button to save the changes to the switch. If you want to change the VLAN ID of a VLAN configuration, you can only delete the VLAN configuration or create a new VLAN configuration using a different VLAN ID.
Chapter 6 Template Figure 41 Template: IGMP Filtering Profile Template The following table describes the labels in this screen. Table 32 Template: IGMP Filter Template LABEL DESCRIPTION No. This field displays the index number. IGMP Filter Name This name identifies the IGMP filter profile. New/Add Click New/Add to create an IGMP filter profile. Delete Click Delete to remove one or more selected IGMP filter profiles. Modify Click Modify to edit a selected IGMP filter profile.
Chapter 6 Template Figure 42 Template: New IGMP Filter The following table describes the labels in this screen. Table 33 Template: New IGMP Filter LABEL DESCRIPTION IGMP Filter Name Type a name (up to 31 printable characters) to identify the IGMP filter profile. Start Address Enter the starting multicast IP address for a range of multicast IP addresses to which you want this IGMP filter profile to allow access.
Chapter 6 Template 6.4 Static Multicast Group Template Use the static multicast filter to allow incoming frames based on multicast MAC address(es) that you specify. This feature can be used in conjunction with IGMP snooping to allow multicast MAC address(es) that are not learned by IGMP snooping. Use the static multicast filter to pass routing protocols, such as RIP and OSPF. Click Template > Multicast Template to display the screen as shown.
Chapter 6 Template Table 34 Template: Multicast (continued) LABEL DESCRIPTION Group Limit This field shows whether the switch limit the number of multicast groups this port is allowed to join or not. Once a port is registered in the specified number of multicast groups, any new IGMP join report frame(s) is dropped on this port. Max. Group Number This field displays the number of multicast groups this port is allowed to join.
Chapter 6 Template Table 35 Template: New Multicast (continued) 84 LABEL DESCRIPTION Group Limit Double-click to configure this field. Select True to limit the number of multicast groups this port is allowed to join. Once a port is registered in the specified number of multicast groups, any new IGMP join report frame(s) is dropped on this port. Select False to disable this feature. Max.
CHAPTER 7 Provisioning This chapter shows you how to use the Provisioning screens to apply templates. 7.1 Overview After you have created an IGMP filter profile (or template) in the Template screens, you can use the Provisioning screens to apply or delete IGMP filter profiles to or from a device. " You must first create IGMP filtering templates before you can apply them using the Provisioning screen. Refer to the chapter on creating templates for more information. 7.
Chapter 7 Provisioning Figure 45 Provisioning: IGMP Filter 4 Click Apply To Devices to apply the selected IGMP filer profile(s). 5 A screen displays as shown. Select the device(s) to which you want to apply the IGMP filter(s). To select more than one device, press [SHIFT] or [CTRL] and select at the same time. Figure 46 Provisioning: IGMP Filter: Apply to Devices 6 Click Apply to copy the IGMP filter profile settings to the selected device(s). 7 A screen displays showing the profile copy status.
Chapter 7 Provisioning 7.3 Removing an IGMP Filter Profile Follow the steps below to remove an IGMP filter from a device. 1 Click Provisioning > IGMP Filter Provision to display the screen as shown. 2 Select Remove IGMP Filters under Action. 3 Select a profile you want to remove and click Add. You can view the profile settings by clicking View IGMP Filter. Refer to the chapter on IGMP filter template settings for field Figure 48 Provisioning: IGMP Filter: Remove From Devices 4 Click Apply To Devices.
Chapter 7 Provisioning Figure 49 Provisioning: IGMP Filter: Remove From Devices: Select Device 6 Click OK to remove the IGMP filter profile settings from the selected device(s). 7 A Result screen displays showing the profile removal status. Click Close to close this screen.
CHAPTER 8 Performance This chapter describes the interface performance screen, graph setup and table setup. View Ethernet history statistics for your switch network. 8.1 Interface Performance This section shows you how to configure what you want to display in a performance table or graph. Click Performance > Interface in the EMS main menu. Figure 51 Performance: Interface The following table describes the labels in this screen.
Chapter 8 Performance Table 36 Performance: Interface (continued) LABEL DESCRIPTION Rx Counters The following fields display the types of packet counters received on this interface. Tx Counters This following fields display the types of packet counters transmitted on this interface. Octets Select this option to show the total number of octets received or transmitted. Unicast Pkts Select this option to show the total number of good unicast packets received or transmitted that were dropped.
Chapter 8 Performance Figure 52 Performance: RMON: Ethernet Statistics The following table describes the labels in this screen. Table 37 Performance: RMON: Ethernet Statistics LABEL DESCRIPTION Device Name This field displays the name of each switch. Select a switch to look at statistics for one of its ports. Device IP This field displays the corresponding IP address of the switch. Port Select the port at whose statistics you want to look.
Chapter 8 Performance Table 37 Performance: RMON: Ethernet Statistics (continued) LABEL DESCRIPTION 256 ~ 511 Octets Select this to display the number of packets (including bad packets) received that were between 256 and 511 octets in length. 512 ~ 1023 Octets Select this to display the number of packets (including bad packets) received that were between 512 and 1023 octets in length.
Chapter 8 Performance Figure 53 Performance: RMON: History Data The following table describes the labels in this screen. Table 38 Performance: RMON: History Data LABEL DESCRIPTION Device Name This field displays the name of each IP DSLAM. Select an IP DSLAM to look at statistics for one of its ports. Device IP This field displays the corresponding IP address of the IP DSLAM. History Control Table Index This field displays the configuration index number.
Chapter 8 Performance Table 38 Performance: RMON: History Data (continued) LABEL DESCRIPTION Multicast Packets Select this to display the total number of good multicast packets received. Undersize Packets (less than 64 octets) Select this to display the number of packets dropped because they were too short (shorter than 64 octets). Oversize Packets (longer than 1518 octets) Select this to display the number of packets dropped because they were too big (bigger than the maximum frame size).
Chapter 8 Performance 8.4.1 Editing a Table Entry " You can edit a table entry in all screens that display information in tabular format. In any tabulated screen display, click the Edit icon in the menu bar icon to display the Edit Table Entry screen and edit any field in a table. There is a set of variable names, value and set button controls that operate on the fields of the selected table. There is also a set of function control buttons on the right.
Chapter 8 Performance Table 39 Edit Table Entry (continued) " COMMAND DESCRIPTION Variable Set Button Each variable value has a small Set button to the right. Click this Set button to perform an SNMP set on only one variable. Set buttons are grayed for variables that are read-only. Previous/Next Page Buttons Each page shows up to ten variables. The page number and total number of pages are displayed in the top right corner.
Chapter 8 Performance Figure 56 Expand Field The Expand screen shows the variable value in a larger edit box, so you can more easily enter a long value. It also shows the variable type and a description from the MIB source file. Possible variable types are shown in the following table. Table 40 Variable Types TYPE DESCRIPTION Number This can be an INTEGER, COUNTER, GAUGE or Time Ticks. Data is normally represented as a decimal number.
Chapter 8 Performance 8.5.1 Graph Styles Use one of the style buttons to change the graph style to one of the following: Table 41 Edit Table Entry STYLE DESCRIPTION Line Each variable is displayed as a line, with time as the horizontal axis. The vertical axis represents the size of each polled value for each poll interval. Bar The cumulative average value for each variable is displayed as a vertical bar. Pie All variables are displayed as relative sized portions of a pie diagram.
Chapter 8 Performance You may also edit the color code and line style for a variable in the dialog box as described in the following table. Table 42 Edit Style Dialog Box FIELD DESCRIPTION Display Check Display to view information about this variable in chart format. Color Choose a color from this drop down list. Style Choose a line style from this drop down list. Scale Select the scaling multiplier from this drop down list.
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CHAPTER 9 Fault This chapter describes the event logs and how to perform loopback tests using the Fault screens. 9.1 Event Log To display system event logs click Fault > Event Log to view the following screen. Figure 61 Fault: Event Log The following table describes the labels in this screen. Table 44 Fault: Event Log LABEL DESCRIPTION Device Name This field displays the name of each IP DSLAM. Select an IP DSLAM to look at statistics for one of its ports.
Chapter 9 Fault Table 44 Fault: Event Log (continued) LABEL DESCRIPTION Alarm Type Select the type of logs from the drop-down list box. Choices are All, Communication, QualityOfService, ProcessingError, Equipment and Environmental. Select All for system event logs generated by all alarm types. Select Communication for transmission and signal logs. Select QualityOfService for performance logs. Select Processing Error for software and configuration problem logs. Select Equipment for hardware-related logs.
Chapter 9 Fault 2 Choose a switch from the list located on the left-hand side of the screen. 3 Choose a port from the list located on the right-hand side of the screen. 4 In the Timeout field, accept the default or specify a connection timeout period (in seconds). 5 Click Apply to start the loopback test. Figure 62 Fault: Loopback Test 6 A screen displays showing the test result. Click OK to close the screen. Figure 63 fault: Loopback: Result 9.
Chapter 9 Fault Figure 64 Fault: Ping and TraceRoute Test: Ping The following table describes the labels in this screen. Table 45 Fault: Ping and TraceRoute Test: Ping LABEL DESCRIPTION Device Name This field displays the name of each switch. Select a switch to look at statistics for one of its ports. Device IP This field displays the corresponding IP address of the switch. Target IP Address Enter the IP address of the device to which you want to test the connection from the selected switch.
Chapter 9 Fault Table 45 Fault: Ping and TraceRoute Test: Ping (continued) LABEL DESCRIPTION Minimum This field displays the shortest round-trip time (the time it takes to send a packet from a switch to the destination and back). Maximum This field displays the longest round-trip time. Average This field displays the average round-trip time. Exit Click Exit to close this screen. 9.
Chapter 9 Fault Table 46 Fault: Ping and TraceRoute Test: Ping (continued) 106 LABEL DESCRIPTION Timeout Specify the time (1-60 seconds) the switch is to wait for a reply from the remote device before declaring this a failed traceroute test. Start Click Start to begin the ping connection test. Stop Click Stop to end the ping connection test if you select the Continue option. Clear Click Clear to reset the fields in this part of the screen. Hop This field displays the index number.
CHAPTER 10 Maintenance This chapter tells you how to backup and restore your configuration file as well as upload new firmware and configuration files. 10.1 Firmware Upgrade You must be logged in with system administrator rights to use this function. " Do NOT turn off the switch during the updating process, as it may corrupt the firmware and make the selected switch unusable. 10.1.
Chapter 10 Maintenance Figure 66 Maintenance: Firmware Upgrade 5 After the file transfer is complete, a screen displays showing the result. Click Done to close the screen. When the firmware upgrade process is complete, the switch(es) automatically restarts (the SYS LED blinks). Figure 67 Maintenance: Firmware Upgrade: Result 6 Wait until the switch(es) has finished rebooting before accessing it again. Check the firmware version on the switch to make sure that the firmware is updated successfully. 10.
Chapter 10 Maintenance Figure 68 Maintenance: Device Reset 3 A screen displays. Click Done. The switch will restart. This takes up to two minutes. This does NOT affect the switch’s configuration. Figure 69 Maintenance: Device Reset: Result 10.3 NE Configuration Backup and Restore A Network Element (NE) is a network device that provides support or services to the user. Follow the steps below to backup or restore a switch configuration file to your computer.
Chapter 10 Maintenance 7 If you chose Restore, the switch automatically restarts when the configuration file upload is complete. 8 Click Close to close this screen. Figure 70 Maintenance: Configuration Backup/Restore The following table describes the labels in this screen. Table 47 Maintenance: Configuration Backup/Restore LABEL DESCRIPTION Device Name This field displays the name of each IP DSLAM. Select an IP DSLAM to look at statistics for one of its ports.
Chapter 10 Maintenance 3 Click Apply to clear all configuration information and return the switch to the factory defaults. This may take up to two minutes. If you want to access the switch web configurator again, you may need to change the IP address of your computer to be in the same subnet as that of the default switch IP address. 4 Click Close to close this screen. Figure 71 Maintenance: Load Factory Defaults 10.
Chapter 10 Maintenance The following table describes the labels in this screen. Table 48 Maintenance: Scheduled NE Config Backup LABEL DESCRIPTION Device Name This field displays the name of each IP DSLAM. Select an IP DSLAM to look at statistics for one of its ports. Device IP This field displays the corresponding IP address of the IP DSLAM. Add Click the Add button to add a switch to the list of devices in the backup schedule.
Chapter 10 Maintenance Figure 73 Maintenance: Scheduled NE Config Backup: Add Devices 10.5.2 Removing a Scheduled NE Configuration Backup Follow the steps below to remove the selected device(s) from the configuration backup schedule. 1 Click Maintenance > Scheduled NE Configuration Backup. 2 Select a device or devices you want to exclude from the backup schedule. 3 Click Remove. 10.
Chapter 10 Maintenance Figure 74 Maintenance: Scheduled Device Configuration Restore The following table describes the labels in this screen. Table 49 Maintenance: Scheduled Device Configuration Restore LABEL DESCRIPTION Schedule Name This field displays the name of each schedule for restoring configuration files. Time This field displays when the configuration files will be restored. Add Click this to create a new schedule for restoring configuration files.
Chapter 10 Maintenance Figure 75 Maintenance: Scheduled Device Configuration Restore: Add/Modify The following table describes the labels in this screen. Table 50 Maintenance: Scheduled Device Configuration Restore: Add/Modify LABEL DESCRIPTION Device List Device Name This field displays the name of each switch in the schedule. Device IP This field displays the corresponding IP address of the switch.
Chapter 10 Maintenance Figure 76 Maintenance: Scheduled Device Configuration Restore: Add/Modify The following table describes the labels in this screen. Table 51 Maintenance: Scheduled Device Configuration Restore: Add/Modify LABEL DESCRIPTION Device Type Select the model of the switch you want to add to the schedule. Restore Directory Enter the full path and name of the configuration file that will be restored to the switch, or click Browse to locate it.
Chapter 10 Maintenance The following table describes the labels in this screen. Table 52 Maintenance: Scheduled FW Upgrade LABEL DESCRIPTION Device Name This field displays the name of each switch in the schedule. Device IP This field displays the corresponding IP address of the switch. Add Click Add to specify the switch(es) to include in this schedule. Remove Click Remove to delete the selected switch from this schedule.
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CHAPTER 11 Tools This chapter shows you how to access a switch via Telnet or web configurator directly through the EMS. You may need to do this to test the switch network connection for example. 11.1 Accessing the Switch Access the switch remotely via Telnet or web browser. " When you access a switch via Telnet or the web configurator, you CANNOT make any changes to that switch using the EMS. 11.1.
Chapter 11 Tools Figure 78 Tool: Telnet 4 Refer to the switch User’s Guide for information on the commands used in this screen. 11.1.2 Web Access Configure the switch using the web configurator as shown. 1 Select a switch from the list of devices shown in the Device List Panel. 2 Click Tool > Web Access to open the switch web configurator password screen. From here you can log in directly to the switch. 3 Type the switch User name and Password to access the web configurator.
Chapter 11 Tools " The device IP address varies according to whether the switch is connected to the EMS computer using an in-band or an out-of-band IP address.
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P ART III Switch Configuration and Troubleshooting Device Menu Overview (125) System Configuration (131) Switch Configuration (143) VLAN (157) Ethernet Port Configuration (163) Multicast Configuration (179) Configuration (191) IP Configuration (199) Troubleshooting (221) 123
CHAPTER 12 Device Menu Overview This chapter introduces the device configuration menus. 12.1 Device Menu Summary To select a device configuration menu, right-click on a device in the Device List Panel. " Available screens and fields vary depending on your switch model and the switch firmware version. Example configuration screens are shown. Figure 81 Device Panel List Menus 12.2 Property Configuration See Section 4.1.2 on page 55 for information on the Edit Device screen.
Chapter 12 Device Menu Overview 12.3 Introducing the Device Configuration Window The following example screen displays the main features used to configure EMS-managed devices. See the individual screen selections for details on switch feature configuration. Figure 82 Configuration Window 3 1 2 4 5 The following table describes the elements in this screen.
Chapter 12 Device Menu Overview Table 53 Configuration Window LABEL DESCRIPTION 4 Configuration Panel Use this panel to make configuration changes to a device based on a port or multiple ports selected in the Port List Panel. If the screen does not have a Port List Panel, then use this panel to make configuration changes to a device selected in the Device Panel. Click Apply to save configuration changes. 5 Close Click Close to close a configuration screen.
Chapter 12 Device Menu Overview 12.3.2 The Copy to.. Button The Copy to.. button allows you to copy the configuration from the switch you are currently configuring to one or more switches of the same model. 12.3.2.1 Copy Configuration to Other Switches You can copy the screen settings (in the configuration group listed below) from one switch to another switch of the same model.
Chapter 12 Device Menu Overview Figure 86 Switch Configuration Copy: Success 12.3.2.2 Copy Configuration to Other Switch Ports In an Ethernet Port Configuration screen, click the Copy to .. button to copy a port’s configuration to another port on the same or a different switch. 1 In the Device Panel list, select a device that you want configure. 2 Select a tab in the Configuration Panel. 3 Select a port or multiple ports (by pressing the [CTRL] key and clicking at the same time) from the Port List Panel.
Chapter 12 Device Menu Overview The following table describes this screen. Table 54 Copy Port Setup LABEL DESCRIPTION Device List Select a device to which you want to copy from the switch you are currently configuring. Port List Panel Select one port or multiple ports (by pressing the [CTRL] key and clicking at the same time) from the Port List Panel. Add Click Add to display the port(s) to which you want to copy from the switch you are currently configuring.
CHAPTER 13 System Configuration This chapter shows you how to view general system information, configure SNMP, remote management and time setup. 13.1 System Info See Section 3.9 on page 48 for information about the switch. 13.2 SNMP Simple Network Management Protocol is a protocol used for exchanging management information between network switches. SNMP is a member of TCP/IP protocol suite. A manager station can manage and monitor the switch through the network via SNMP version 2c.
Chapter 13 System Configuration An agent is a management software module that resides in a managed switch (your Ethernet switch). An agent translates the local management information from the managed switch into a form compatible with SNMP. The manager is the console through which network administrators perform network management functions. It executes applications that control and monitor managed devices.
Chapter 13 System Configuration Figure 90 System Configuration: SNMP Conf. The following table describes the labels in this screen. Table 56 System Configuration: SNMP Conf. LABEL DESCRIPTION Read Community Enter the get community, which is the password for the incoming Get- and GetNext- requests from the management station. Read/Write Community Enter the set community, which is the password for incoming Set- requests from the management station.
Chapter 13 System Configuration Figure 91 System Configuration: Remote Management The following table describes the labels in this screen. Table 57 System Configuration: Remote Management LABEL DESCRIPTION Services This panel displays the services that you may use to remotely manage the switch. Select the check box(es) to allow remote management using the service(s). Port Enter the server port number to use with the corresponding service.
Chapter 13 System Configuration 13.4 Time Setup The switch keeps track of the time and date. There is also a software mechanism to set the time manually or get the current time and date from an external server when you log in to the switch. Use the Time Setup screen to update the time and date settings in the EMS and then save the settings to the switch. The real time is then displayed in the system messages.
Chapter 13 System Configuration Table 58 System Configuration: Time Setup (continued) LABEL DESCRIPTION Current Date This field displays an updated date only when you re-enter this menu. New Date (yyyy:mm:dd) Enter the new date in year, month and day format. Time Zone Select the time difference between your time zone and Universal Time Coordinate (UTC) formerly known as Greenwich Mean Time (GMT). Apply Click Apply to save the changes. 13.
Chapter 13 System Configuration Table 59 System Configuration: Syslog Setup (continued) LABEL DESCRIPTION Syslog Server Setup Index This field displays the index number. Active This field indicates whether the syslog server setting is enabled or not. IP Address This field displays the IP address of the syslog server. Log Level This field displays the severity level of the logs which is to be stored on the syslog server. Add Click Add to configure a new syslog server.
Chapter 13 System Configuration 13.6 RADIUS RADIUS (Remote Authentication Dial-In User Service) authentication is a popular protocol used to authenticate users by means of an external server instead of (or in addition to) an internal device user database that is limited to the memory capacity of the device. In essence, RADIUS authentication allows you to validate an unlimited number of users from a central location.
Chapter 13 System Configuration 2 Specify which configuration the switch is to use after a reboot. Select Config 1 or Config 2. 3 Click Apply to save the setting. Figure 96 System Configuration: Boot Config 4 When the setting is successful, a result screen displays. Click Done. Figure 97 System Configuration: Boot Config 5 Reboot the switch to have it use the selected configuration file. 13.
Chapter 13 System Configuration Figure 98 System Configuration: IP Setup The following table describes the labels in this screen. Table 62 System Configuration: IP Setup LABEL DESCRIPTION IP Setup Domain Name Server DNS (Domain Name System) is for mapping a domain name to its corresponding IP address and vice versa. Enter a domain name server IP address in order to be able to use a domain name instead of an IP address.
Chapter 13 System Configuration Table 62 System Configuration: IP Setup (continued) LABEL DESCRIPTION Out-of-band Management IP Address Use these fields to set the settings for the out-of-band management port. IP Address Enter the out-of-band management IP address of your switch in dotted decimal notation. For example, 192.168.0.1. IP Subnet Mask Enter the IP subnet mask of your switch in dotted decimal notation for example 255.255.255.0.
Chapter 13 System Configuration Table 63 System Configuration: IP Setup: Add 142 LABEL DESCRIPTION Default Gateway Enter the IP address of the gateway device. Manageable Select this option to allow device management using this IP address. This means that you can access the device for management through this IP address. Clear this check box to disable this feature. Add Click Add to save the settings and close this screen. Cancel Click Cancel to discard all changes and close this screen.
CHAPTER 14 Switch Configuration This chapter shows how to configure switch settings such as priority queuing, STP, link aggregation and GARP timer. 14.1 Switch Setup Use the switch setup screen to set a VLAN type, a queuing method and enable or disable features in the Active Control panel. To open this screen, right-click on the switch in the Device List Panel, and click Configuration > Switch Configuration > Switch Setup.
Chapter 14 Switch Configuration The following table describes the related labels in the screen. Table 64 Switch Configuration: Switch Setup LABEL DESCRIPTION VLAN Type Choose 802.1Q or Port Based from the drop-down list box. The VLAN Setup screen changes depending on whether you choose 802.1Q or Port Based VLAN type in this screen. See Section 16.3 on page 165 and the VLAN chapter for more information on VLANs. MAC Address Aging Time MAC address learning reduces outgoing traffic broadcasts.
Chapter 14 Switch Configuration Table 64 Switch Configuration: Switch Setup (continued) LABEL DESCRIPTION GVRP Select the check box to permit VLANs groups beyond the local switch on this port. GVRP (GARP VLAN Registration Protocol) is a registration protocol that defines a way for switches to register necessary VLAN members on ports across the network. 802.
Chapter 14 Switch Configuration Figure 101 Switch Configuration: Priority Queue The following table describes the labels in this screen. Table 65 Switch Configuration: Priority Queue 146 LABELS DESCRIPTION Priority Queue Assignment IEEE 802.1p defines up to 8 separate traffic types by inserting a tag into a MAC-layer frame that contains bits to define class of service. Frames without an explicit priority tag are given the default priority of the ingress port.
Chapter 14 Switch Configuration 14.3 Multiple/ Rapid STP Configuration STP (Spanning Tree Protocol) detects and breaks network loops and provides backup links between switches, bridges or routers. It allows a device to interact with other STP-aware devices in your network to ensure that only one path exists between any two stations on the network. Refer to the user’s guide that comes with your switch for more information. Use the Multiple STP Conf.
Chapter 14 Switch Configuration Table 66 Switch Configuration: Multiple STP Conf. (continued) LABEL DESCRIPTION Hello Time This is the maximum time (in seconds) a device can wait without receiving a BPDU before attempting to reconfigure. All device ports (except for designated ports) should receive BPDUs at regular intervals. Any port that ages out STP information (provided in the last BPDU) becomes the designated port for the attached LAN.
Chapter 14 Switch Configuration 14.4.1 Dynamic Link Aggregation This feature is not available on all models. The switch adheres to the IEEE 802.3ad standard for static and dynamic (LACP) port trunking. The switch supports the link aggregation IEEE 802.3ad standard. This standard describes the Link Aggregate Control Protocol (LACP), which is a protocol that dynamically creates and manages trunk groups.
Chapter 14 Switch Configuration " The number of link aggregation groups varies depending on your switch models. Figure 103 Switch Configuration: Link Aggregation The following table describes the labels in this screen. Table 69 Switch Configuration: Link Aggregation TABLE DESCRIPTION LACP System Priority LACP system priority is a number between 1 and 65,535. The switch with the lowest system priority (and lowest port number if system priority is the same) becomes the LACP “server”.
Chapter 14 Switch Configuration 14.5 GARP Timer Switches join VLANs by making a declaration. A declaration is made by issuing a Join message using GARP. Declarations are withdrawn by issuing a Leave message. A Leave All message terminates all registrations. GARP timers set declaration timeout values. See the chapter on VLAN setup for more background information. 1 2 3 4 In the Device Panel list, select a device and then right-click. Click Configuration > Switch Configuration > Switch Setup.
Chapter 14 Switch Configuration 14.6 Filtering Filtering means forwarding (not supported on all models) or discarding packets based on the MAC addresses and VLAN group. To open the MAC Filtering screen, right-click on the switch in the Device List Panel, and click Configuration > Switch Configuration > Filtering to display the following screen. Figure 105 Switch Configuration: Filtering The following table describes the labels in this screen.
Chapter 14 Switch Configuration Figure 106 Switch Configuration: Filtering: Add The following table describes the related labels in this screen. Table 72 Switch Configuration: Filtering: Add LABEL DESCRIPTION Active Make sure to select this check box to activate your rule. You may temporarily deactivate a rule without deleting it by deselecting this check box. Name Type a descriptive name (up to 32 printable ASCII characters) for this rule. This is for identification purpose only.
Chapter 14 Switch Configuration Figure 107 Switch Configuration: MAC Forwarding The following table describes the labels in this screen. Table 73 Switch Configuration: MAC Forwarding LABEL DESCRIPTION Index Click an index number to modify a static MAC address rule for a port. Active This field displays whether this static MAC address forwarding rule is active (Yes) or not (No). You may temporarily deactivate a rule without deleting it.
Chapter 14 Switch Configuration Figure 108 Switch Configuration: MAC Forwarding: Add The following table describes the labels in this screen. Table 74 Switch Configuration: MAC Forwarding: Add LABEL DESCRIPTION Active Select this check box to activate your rule. You may temporarily deactivate a rule without deleting it by clearing this check box. MAC Enter the MAC address in valid MAC address format, that is, six hexadecimal character pairs. Static MAC addresses do not age out.
Chapter 14 Switch Configuration Figure 109 Switch Configuration: Mirroring The following table describes the labels in this screen. Table 75 Switch Configuration: Mirroring 156 LABEL DESCRIPTION Monitor Port The monitor port is the port you copy the traffic to in order to examine it in more detail without interfering with the traffic flow on the original port(s). Select a port from the dropdown list box. Mirrored Port Select a port from the drop-down list box to mirror the traffic on a port.
CHAPTER 15 VLAN This chapter describes how to view VLAN status, add and edit VLANs and how to use the VLAN template. The type of screen you see here depends on the VLAN Type you selected in the Switch Setup screen. 15.1 Introduction to VLANs A VLAN (Virtual Local Area Network) allows a physical network to be partitioned into multiple logical networks. Devices on a logical network belong to one group. A device can belong to more than one group.
Chapter 15 VLAN Figure 111 VLAN Configuration: 802.1Q The following table describes the labels in this screen. Table 76 VLAN Configuration: 802.1Q 158 LABEL DESCRIPTION Device Name This field displays the descriptive name for the device. Device IP This field displays the IP address of the device. VLAN ID This field displays the ID of the VLAN. Name This field displays the name of the VLAN.
Chapter 15 VLAN Table 76 VLAN Configuration: 802.1Q (continued) LABEL DESCRIPTION Modify Click on a VLAN in the left-hand column of this screen. Change the VLAN ID, VLAN Name or change the configuration of the egress, forbidden and untagged ports. Click the Modify button to save the changes. Load Template Use a VLAN template to overwrite existing selected VLANs. Select one or more VLANs and click the Load Template button. See Section 6.2 on page 77 for more information.
Chapter 15 VLAN Table 77 VLAN Configuration: 802.1Q: Modify (continued) " LABEL DESCRIPTION VLAN Name Enter a descriptive name for identification purposes. Static VLAN Click on a port in a list to add the selected port to the port list. If a port is not on any of the three port lists, then it is a normal tagged port. Refer to the following table for the VLAN port type descriptions. Egress Ports Select the port(s) to belong to this VLAN.
Chapter 15 VLAN Port-based VLANs are specific only to the switch on which they were created. The port-based VLAN setup screen is shown next. The CPU management port forms a VLAN with all Ethernet ports. 15.3.1 Configuring Port Based VLAN Follow the steps below to set the Port Based VLAN Type on the switch. 1 2 3 4 In the Device Panel list, select a device and then right-click. Click Configuration > Switch Configuration > Switch Setup. Select Port Based as the VLAN Type and then click Apply.
Chapter 15 VLAN The following table describes the labels in this screen. Table 79 VLAN Configuration: Port Based LABEL DESCRIPTION Timeout (seconds) The text box displays how long (in seconds) an SNMP request times out. You may change the timeout by typing a new number in the text box and then clicking the Apply button. Setting Wizard Choose from All connected or Port isolation. All connected means all ports can communicate with each other, that is, there are no virtual LANs.
CHAPTER 16 Ethernet Port Configuration This chapter shows how to configure the Ethernet port settings. 16.1 Overview Use the Ethernet Port Configuration screens to set port-related settings (such as port VLAN, STP and security, etc.). Once you configure a feature on a port, you must enable that feature on the switch in the Switch Setup screen. 16.2 Port Setup Use the Port Setup screen to activate and configure switch port settings.
Chapter 16 Ethernet Port Configuration The following table describes the fields in this screen. Table 80 Ethernet Port Configuration: Port Setup LABEL DESCRIPTION Active Select this check box to enable a port. The factory default for all ports is enabled. A port must be enabled for data transmission to occur. Type This field displays the port type and port speed. Port Name Enter a descriptive name for identification purposes.
Chapter 16 Ethernet Port Configuration Table 80 Ethernet Port Configuration: Port Setup (continued) LABEL DESCRIPTION Jumbo Frame Jumbo frames are used to forward non-standard packet sizes on your network. These frames can deliver frames of up to 9216 bytes instead of standard Ethernet frames of 1522 bytes. Fewer packets are required for large data transfer, improving traffic throughput on the port. Select this option to allow a port to send and receive jumbo frames.
Chapter 16 Ethernet Port Configuration The following table describes the labels in this screen. Table 81 Ethernet Port Configuration: Port VLAN LABEL DESCRIPTION Ingress This feature is not supported on all models. If this check box is selected for a port, the device discards incoming frames for VLANs that do not include this port in its member set. PVID Each port on the switch is capable of passing tagged or untagged frames. To forward a frame from an IEEE 802.1Q VLAN-unaware switch to an IEEE 802.
Chapter 16 Ethernet Port Configuration The following table describes the fields in this screen. Table 82 Ethernet Port Configuring: Port Link Aggregation LABEL DESCRIPTION Group Select the trunk group to which a port belongs. LACP Timeout Timeout is the time interval between the individual port exchanges of LACP packets in order to check that the peer port in the trunk group is still up. If a port does not respond after three tries, then it is deemed to be “down” and is removed from the trunk.
Chapter 16 Ethernet Port Configuration Table 83 Ethernet Port Configuration: Port STP (continued) LABEL DESCRIPTION Priority Priority is used in determining the root device, root port and designated port. The device with the highest priority (lowest numeric value) becomes the STP root device. If all devices have the same priority, the device with the lowest MAC address will then become the root device. The allowed range is 0 to 255.
Chapter 16 Ethernet Port Configuration The following table describes the fields in this screen. Table 84 Ethernet Port Configuration: Port 802.1x LABEL DESCRIPTION 802.1x Active Select this check box to permit IEEE 802.1x authentication on this port. You must first allow IEEE 802.1x authentication on the switch before configuring it on each port.
Chapter 16 Ethernet Port Configuration The following table describes the fields in this screen. Table 85 Ethernet Port Configuration: Port Mirroring LABEL DESCRIPTION Mirrored Select this option to mirror the traffic on a port. Direction Specify the direction of the traffic to mirror. Select Egress (outgoing), Ingress (incoming) or Both from the drop-down list box. Apply Click Apply to save the changes. 16.
Chapter 16 Ethernet Port Configuration The following table describes the fields in this screen. Table 86 Ethernet Port Configuration: VLAN Stacking LABEL DESCRIPTION Role Select Normal to have the switch ignore frames received (or transmitted) on this port with VLAN stacking tags. Anything you configure in SPVID and Priority is ignored. Select Access Port to have the switch add the SP TPID tag to all incoming frames received on this port.
Chapter 16 Ethernet Port Configuration The following table describes the fields in this screen. Table 87 Ethernet Port Configuration: Queue Method LABEL DESCRIPTION Q0 - Q7 For Weighted Fair Scheduling, select the queue weight here. Bandwidth is divided across the different traffic queues according to their weights. Queues with larger weights get more guaranteed bandwidth than queues with smaller weights.
Chapter 16 Ethernet Port Configuration Figure 122 Ethernet Port Configuration: Protocol VLAN The following table describes the fields in this screen. Table 88 Ethernet Port Configuration: Protocol VLAN TABLE DESCRIPTION Index This is the index number identifying this protocol based VLAN. Active This field shows whether the protocol based VLAN is active or not. Port This field shows which port belongs to this protocol based VLAN. Name This field shows the name the protocol based VLAN.
Chapter 16 Ethernet Port Configuration Figure 123 Ethernet Port Configuration: Protocol VLAN Add The following table describes the fields in this screen. Table 89 Ethernet Port Configuration: Protocol VLAN TABLE DESCRIPTION Active Check this box to activate this protocol based VLAN. Port This read-only field displays the port number to which this protocol VLAN setting is applied. Name Enter up to 32 alphanumeric characters to identify this protocol based VLAN.
Chapter 16 Ethernet Port Configuration Figure 124 Ethernet Port Configuration: Port Security The following table describes the fields in this screen. Table 90 Ethernet Port Configuration: Port Security TABLE DESCRIPTION Active Select this check box to enable the port security feature on selected ports. Address Learning MAC address learning reduces outgoing broadcast traffic. For MAC address learning to occur on a port, the port itself must be active with address learning enabled.
Chapter 16 Ethernet Port Configuration Figure 125 Ethernet Port Configuration: Bandwidth Ctrl. The following table describes the labels in this screen. Table 91 Ethernet Port Configuration: Bandwidth Ctrl. LABEL DESCRIPTION Enable Select this check box to enable ingress and/or egress bandwidth control. You may temporarily deactivate a rule without deleting it by clearing this check box. Ingress Rate Type the maximum bandwidth allowed in kilobits per second (Kbps) for traffic coming into this port.
Chapter 16 Ethernet Port Configuration Figure 126 Ethernet Port Configuration: Broadcast Storm Ctrl. The following table describes the labels in this screen. Table 92 Ethernet Port Configuration: Broadcast Storm Ctrl. LABEL DESCRIPTION Broadcast Select this option and specify how many broadcast packets the port receives per second. Multicast Select this option and specify how many multicast packets the port receives per second.
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CHAPTER 17 Multicast Configuration This chapter shows you how to configure multicast settings and MVR (Multicast VLAN Registration) groups. 17.1 Overview Traditionally, IP packets are transmitted in one of either two ways - Unicast (1 sender to 1 recipient) or Broadcast (1 sender to everybody on the network). Multicast delivers IP packets to just a group of hosts on the network.
Chapter 17 Multicast Configuration 17.2 Multicast Settings To configure multicast settings, click Configuration > Multicast Configuration to display the configuration screen. " For devices that do not support the multicast feature, this screen only allows you to configure the IGMP Snooping option. Figure 128 Multicast Configuration: Multicast Settings The following table describes the labels in this screen.
Chapter 17 Multicast Configuration Table 93 Multicast Configuration: Multicast Settings (continued) LABEL DESCRIPTION Unknown Multicast Frame Specify the action to perform when the switch receives an unknown multicast frame. Select Drop to discard the frame(s). Select Flooding to send the frame(s) to all ports. Reserved Multicast Group Multicast addresses (224.0.0.0 to 224.0.0.255) are reserved for the local scope. For examples, 224.0.0.1 is for all hosts in this subnet, 224.0.0.
Chapter 17 Multicast Configuration The following table describes the labels in this screen. Table 94 Multicast Configuration: Multicast Settings: Modify LABEL DESCRIPTION Port This field displays the port number. Immed. Leave Select this option to set the switch to remove this port from the multicast tree when an IGMP version 2 leave message is received on this port. Select this option if there is only one host connected to this port.
Chapter 17 Multicast Configuration Figure 130 Multicast Configuration: Multicast Settings: Load Template The following table describes the labels in this screen. Table 95 Multicast Configuration: Multicast Settings: Load Template LABEL DESCRIPTION Device Type Select a device type from the drop-down list box. Template No. This field displays the index number. Multicast Name This field displays the name of a multicast template you create using the Template screen.
Chapter 17 Multicast Configuration Figure 131 Multicast Configuration: Multicast Settings: View Profile The following table describes the labels in this screen. Table 96 Multicast Configuration: Multicast Settings: View Profile LABEL DESCRIPTION Profile Name Select a profile name from the drop-down list box. Start Address This field displays the starting multicast IP address for a range of multicast IP addresses to which you want this IGMP filter profile to allow access.
Chapter 17 Multicast Configuration 17.3.1 Types of MVR Ports In MVR, a source port is a port on the switch that can send and receive multicast traffic in a multicast VLAN while a receiver port can only receive multicast traffic. Once configured, the switch maintains a forwarding table that matches the multicast stream to the associated multicast group. 17.3.2 MVR Modes You can set your switch to operate in either dynamic or compatible mode.
Chapter 17 Multicast Configuration The following table describes the labels in this screen. Table 97 Multicast Configuration: MVR LABEL DESCRIPTION MVLAN This table displays the settings the multicast VLAN settings. VLAN This field displays the multicast VLAN ID. Active This field displays whether the multicast group is enabled or not. Name This field displays the descriptive name for this setting. Mode This field displays the MVR mode.
Chapter 17 Multicast Configuration Figure 133 Multicast Configuration: MVR: Add MVLAN 2 Select Active to enable this multicast VLAN setting. 3 In the Name field, enter a descriptive name (up to 32 ASCII characters) for identification purposes. 4 Specify a VLAN ID in the Multicast VLAN ID field. Enter a number between 1 and 4094. 5 In the 802.1p Priority field, select a priority level (0-7) with which the switch replaces the priority in outgoing IGMP control packets (belonging to this multicast VLAN).
Chapter 17 Multicast Configuration 17.3.5 Creating a New MVR Group Follow the steps below to create a new MVR group. 1 In the MVR screen, select one entry in the MVLAN list table. 2 Click Add under MVR Group. Figure 135 Multicast Configuration: MVR: Select MVLAN 3 A screen displays as shown. The Multicast VLAN ID field displays the VLAN ID to which this MVR group setting applies. In the Name field, enter a descriptive name for identification purposes.
Chapter 17 Multicast Configuration 6 Click OK to save the settings and close this screen. Otherwise, click Cancel to discard the settings and close this screen. 7 A screen displays showing the configuration result. Click Done to close the screen.
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CHAPTER 18 Configuration Use this menu item to look at and configure RMON (Remote Network Monitor) on a switch. 18.1 RMON Overview Similar to SNMP, RMON (Remote Network Monitor) allows you to gather and monitor network traffic. Both SNMP and RMON use an agent, known as a probe, which are software processes running on network devices to collect information about network traffic and store it in a local MIB (Management Information Base).
Chapter 18 Configuration Figure 138 RMON Configuration: History Config. The following table describes the labels in this screen. Table 99 RMON Configuration: History Config. LABEL DESCRIPTION Index This field displays the configuration index number. Active This field displays Yes if the history setting is enabled. Otherwise, it displays No. Data Source This is the port of the IP DSLAM that the EMS will poll for data.
Chapter 18 Configuration Figure 139 RMON Configuration: History Config.: New The following table describes the labels in this screen. Table 100 RMON Configuration: History Config.: New LABEL DESCRIPTION Active Select Yes to enable this rule. Select No to disable this rule. Data Source Select the port of the switch that the EMS polls for data. The probe sends data from this port. Interval Enter the time (in seconds) between data samplings.
Chapter 18 Configuration Figure 140 RMON Configuration: Event Config. The following table describes the labels in this screen. Table 101 RMON Configuration: Event Config. LABEL DESCRIPTION Index This field displays an event index number. Active This field display whether an event is enabled (Yes) or not (No). Type This field displays the event type (log, snmp-trap or log&trap). Community This field displays the community (or password). Description This field displays a description of the event.
Chapter 18 Configuration Figure 141 RMON Configuration: Event Config.: New The following table describes the labels in this screen. Table 102 RMON Configuration: Event Config.: New LABEL DESCRIPTION Active Select Yes to enable this event. Otherwise, select No. Type Select an event type. Choices are Log and Trap. Select Log to generate a log when an associated alarm is generated. Select Trap to generate a trap when an associated alarm is generated.
Chapter 18 Configuration Figure 142 RMON Configuration: Alarm Config. The following table describes the labels in this screen. Table 103 RMON Configuration: Alarm Config. LABEL DESCRIPTION Index This field displays the alarm configuration index number. Active This field displays Yes if an alarm configuration is enabled. Otherwise, it displays No. Interval (sec) This field displays the time interval (in seconds) between data samplings.
Chapter 18 Configuration Table 103 RMON Configuration: Alarm Config. (continued) LABEL DESCRIPTION Type This field displays the alarm type (log, snmp-trap or log&trap). Community This field displays the community (or password). Description This field displays a description of the alarm. Owner This field displays the name of the application that creates this entry. 18.4.1 Configuring an RMON Alarm To create a new RMON alarm, click New in the Alarm Config. screen.
Chapter 18 Configuration Table 104 RMON Configuration, Alarm Config., New (continued) LABEL DESCRIPTION Sample Type Select the method of obtaining the sample value. Choices are Absolute Value and Delta Value. Startup Alarm Select the startup alarm type (Rising Alarm, Falling Alarm, Rising Or Falling Alarm). Rising Condition Rising Threshold Specify a rising threshold (between 0 and 2147483647). When a value that is greater or equal to this threshold, the probe triggers an alarm.
CHAPTER 19 IP Configuration This chapter shows you how to configure the routing functions using the IP Configuration screens. 19.1 Static Route Static routes tell the switch how to forward IP traffic when you configure the TCP/IP parameters manually. 1 In the Device Panel list, right-click on a device. 2 Click Configuration > IP Configuration > Static Route.
Chapter 19 IP Configuration The following table describes the labels in the summary table. Table 106 Routing Configuration: Static Route LABEL DESCRIPTION Index This field displays the index number of the route. Name This field displays the descriptive name for this route. This is for identification purposes only. Active This field displays Yes when the static route is activated and No when is it deactivated. Destination Address This field displays the IP network address of the final destination.
Chapter 19 IP Configuration Table 107 Routing Configuration: Static Route: Add or Modify (continued) LABEL DESCRIPTION Gateway IP Address Enter the IP address of the gateway. The gateway is an immediate neighbor of your switch that will forward the packet to the destination. The gateway must be a router on the same segment as your switch. Metric The metric represents the “cost” of transmission for routing purposes.
Chapter 19 IP Configuration The following table describes the labels in this screen. Table 108 DiffServ: DSCP Setting LABEL DESCRIPTION Active Select Active to enable DiffServ on the port. Apply Click Apply to save the changes. 19.3 DSCP Setting You can configure the DSCP to IEEE802.1p mapping to allow the switch to prioritize all traffic based on the incoming DSCP value according to the DiffServ to IEEE802.1p mapping table. The following table shows the default DSCP-to-IEEE802.1P mapping.
Chapter 19 IP Configuration The following table describes the labels in this screen. Table 110 DiffServ: DSCP Setting LABEL DESCRIPTION DSCP to 802.1p Mapping 0 … 63 This is the DSCP classification identification number. To set the IEEE802.1p priority mapping, select the priority level from the drop-down list box. Apply Click Apply to save the changes. 19.
Chapter 19 IP Configuration The following table describes the labels in this screen. Table 111 IP Configuration: IGMP LABEL DESCRIPTION Active Select this check box to enable IGMP on the switch. Note: You cannot enable both IGMP snooping and IGMP at the same time. Refer to the section on IGMP snooping. Index This field displays an index number of an entry. Network This field displays the IP domain configured on the switch. Refer to Section 13.
Chapter 19 IP Configuration Figure 151 IP Configuration: DHCP: Server The following table describes the related labels in this screen. Table 112 IP Configuration: DHCP: Server LABEL DESCRIPTION Server VID This field displays the ID number of the VLAN group to which this DHCP settings apply. Type This field displays Server for the DHCP mode. DHCP Status This field displays the starting and the size of DHCP client IP address. Add Click Add to configure DHCP client pool settings.
Chapter 19 IP Configuration Figure 152 IP Configuration: DHCP: Server: New The following table describes the labels in this screen. Table 113 IP Configuration: DHCP: Server: New LABEL DESCRIPTION VID Enter the ID number of the VLAN group to which this DHCP settings apply. Client IP Pool Starting Specify the first of the contiguous addresses in the IP address pool. Size of Client IP Pool Specify the size, or count of the IP address pool. IP Subnet Mask Enter the subnet mask of the DHCP server.
Chapter 19 IP Configuration 19.5.3.1 DHCP Relay Agent Information The switch can add information to client DHCP requests that it relays to a DHCP server. This helps provide authentication about the source of the requests. You can also specify additional information for the switch to add to the client DHCP requests that it relays to the DHCP server. Please refer to RFC 3046 for more details.
Chapter 19 IP Configuration The following table describes the related labels in this screen. Table 114 IP Configuration: DHCP: Relay LABEL DESCRIPTION Relay Active Select this check box to enable DHCP relay. Remote DHCP Server 1 .. 3 Enter the IP address of a DHCP server in dotted decimal notation. Relay Agent Information Select the Option 82 check box to have the switch add information (slot number, port number and VLAN ID) to client DHCP requests that it relays to a DHCP server.
Chapter 19 IP Configuration Figure 154 IP Configuration: DVMRP The following table describes the labels in this screen. Table 115 IP Configuration: DVMRP LABEL DESCRIPTION Active Select Active to enable DVMRP on the switch. You should do this if you want the switch to act as a multicast router. Threshold Threshold is the maximum time to live (TTL) value. TTL is used to limit the scope of multicasting.
Chapter 19 IP Configuration To open the RIP screen, right-click on a switch in the Device Panel list and click Configuration > IP Configuration > RIP. Figure 155 IP Configuration: RIP The following table describes the labels in this screen. Table 116 IP Configuration: RIP LABEL DESCRIPTION Active Select this check box to enable RIP on the switch. Index This field displays the index number of an IP interface. Network This field displays the IP interface configured on the switch.
Chapter 19 IP Configuration OSPF offers some advantages over traditional vector-space routing protocols (such as RIP). The following table summarizes some of the major differences between OSPF and RIP. Table 117 OSPF vs. RIP OSPF RIP Network Size Large Small (with up to 15 routers) Metrics Bandwidth, hop count, throughput, round trip time and reliability. Hop count Convergence Fast Slow 19.8.1 OSPF Autonomous Systems and Areas An OSPF autonomous system can be divided into logical areas.
Chapter 19 IP Configuration Figure 156 IP Configuration: OSPF The follow table describes the related labels in this screen. Table 118 IP Configuration: OSPF LABEL DESCRIPTION Active OSPF is disabled by default. Select this option to enable it. Router ID Router ID uniquely identifies the switch in an OSPF. Enter a unique ID (that uses the format of an IP address in dotted decimal notation) for the switch.
Chapter 19 IP Configuration Table 118 IP Configuration: OSPF (continued) LABEL DESCRIPTION Authentication This field displays the authentication method used (None, Simple or MD5). Stub Network This field displays whether an area is a stub network (Yes) or not (No). Add Click Add to create a new OSPF area. Modify Click Modify to change the settings of the selected OSPF area. Delete Click Delete to remove the selected OSPF area. Virtual-Link Index This field displays an index number of an entry.
Chapter 19 IP Configuration Figure 157 IP Configuration: OSPF: New OSPF Setting The following table describes the related labels in this screen. Table 119 IP Configuration: OSPF: New OSPF Setting LABEL DESCRIPTION Name Enter a descriptive name (up to 32 printable ASCII characters) for identification purposes. Area ID Enter a 32-bit ID (that uses the format of an IP address in dotted decimal notation) that uniquely identifies an area. A value of 0.0.0.
Chapter 19 IP Configuration Figure 158 IP Configuration: OSPF: New Virtual Link The following table describes the labels in this screen. Table 120 IP Configuration: OSPF: New Virtual Link LABEL DESCRIPTION Name Enter a descriptive name (up to 32 printable ASCII characters) for identification purposes. Area ID Select the area ID (that uses the format of an IP address in dotted decimal notation) of an area to associate the interface to that area. Peer Router ID Enter the ID of a peer border router.
Chapter 19 IP Configuration 2 Click Configuration > IP Configuration > OSPF. 3 Click Add in the Interface pane. Figure 159 IP Configuration: OSPF: New Interface The following table describes the labels in this screen. Table 121 IP Configuration: OSPF: New Interface LABEL DESCRIPTION Network Select an IP interface. Area ID Select the area ID (that uses the format of an IP address in dotted decimal notation) of an area to associate the interface to that area.
Chapter 19 IP Configuration Table 121 IP Configuration: OSPF: New Interface (continued) LABEL DESCRIPTION Add Click Add to apply the changes and close this screen. Cancel Click Cancel to discard all changes and close this screen. 19.9 VRRP Virtual Router Redundancy Protocol (VRRP), defined in RFC 2338, allows you to create redundant backup gateways to ensure that the default gateway of a host is always available. In VRRP, a virtual router (VR) represents a number of physical layer-3 devices.
Chapter 19 IP Configuration The following table describes the labels in this screen. Table 122 IP Configuration: VRRP LABEL DESCRIPTION Index This field displays the index number of an entry. Network This field displays the IP address and number of subnet mask bit of an IP domain. Authentication Select None to disable authentication. This is the default setting. Select Simple to use a simple password to authenticate VRRP packet exchanges on this interface.
Chapter 19 IP Configuration Figure 161 IP Configuration: VRRP: New The following table describes the labels in this screen. Table 123 IP Configuration: VRRP: New LABEL DESCRIPTION Active Select this option to enable this VRRP interface. Name Enter a descriptive name (up to 32 printable ASCII characters) for identification purposes. Network Select an IP domain to which this VRRP entry applies. Virtual Router ID Select a virtual router number (1 to 7) for which this VRRP entry is created.
Chapter 19 IP Configuration 19.10 IP Multicast You can configure the switch to untag (remove the VLAN tags from) IP multicast packets that the switch forwards. This allows the switch to send packets to Ethernet devices that are not VLAN-aware. To display the IP Multicast screen, right-click on a switch in the Device Panel list and click Configuration > IP Configuration > IP Multicast. Figure 162 IP Configuration: IP Multicast The following table describes the labels in this screen.
CHAPTER 20 Troubleshooting This chapter covers potential problems and the corresponding remedies. 20.1 Installation Problems Table 125 General Installation Problems PROBLEM CORRECTIVE ACTION The EMS or PostgreSQL will not install properly Make sure that the computer meets the minimum hardware and software requirements. See the quick start guide for more information. Close all programs before the installation. Remove any previous versions of the EMS software from your computer. See Section 20.
Chapter 20 Troubleshooting 20.3 Problems Finding a Device Table 127 Problems Accessing the EMS PROBLEM CORRECTIVE ACTION In the SNMPc Management Console I cannot find my device Check that you have compiled and added the MIBs correctly. Check that you have enabled auto-discovery. Check that the map object properties are correct for initial installation. Make sure the IP address entered is the IP address of the switch you want to manage via the EMS. Check that the ODBC driver is correctly configured.
Chapter 20 Troubleshooting 3 Screen displays as shown. Specify whether you also want to remove SNMPc and/or PostgreSQL. Click Next to continue. Figure 164 EMS: Remove: Select Application 4 Click Yes when asked to confirm removal. The Uninstall Shield now runs. 5 Click OK when the uninstall has successfully completed. Restart the computer when prompted.
Chapter 20 Troubleshooting 224 NetAtlas Workgroup User’s Guide
P ART IV Appendices and Index SNMPc Network Manager (227) Alarm Types and Causes (231) Legal Information (233) Customer Support (235) Index (239) 225
APPENDIX A SNMPc Network Manager This appendix gives a brief overview of the SNMPc Network Manager. Starting the SNMPc Network Manager You must have SNMPc properly installed before you can use the EMS; please refer to the Castle Rock web site at www.castlerock.com or see your SNMPc user's guide. You may start the SNMPc Network Manager manually or automatically each time you turn on your computer. Manual Startup Click Start, Programs, SNMPc, Startup System to manually start the SNMPc network manager.
Appendix A SNMPc Network Manager SNMPc Main Window The following figure and table show the elements of the SNMPc main window. Figure 166 SNMPc Main Windows 1 5 2 3 4 Table 128 SNMPc Main Window 228 ELEMENT FUNCTION 1 Main Button Bar Buttons and controls to execute common commands quickly. Hold the cursor over an icon to see a tool tip. 2 Edit Button Bar Buttons to quickly insert map elements. Hold the cursor over an icon to see a tool tip.
Appendix A SNMPc Network Manager Selection Tool If you can’t see the selection tool, click View, Selection Tool to display it. Use the selection tool to manipulate objects from one of several databases. Use the drag control at the right of the selection tool to change its size. Select one of the selection tool tabs to display a tree control for the database. Right-click on an icon inside a selection tree for database-specific commands.
Appendix A SNMPc Network Manager • A Maximized window uses the entire area and hides any other windows behind it. If you close a maximized window, the next top-most window will still be displayed in the maximized state. You need to be careful when using maximized windows because it is easy to lose track of how many windows you have open and there is an upper limit. Use the Windows menu to see a list of windows.
APPENDIX B Alarm Types and Causes This appendix shows examples of probable alarm types and causes.
Appendix B Alarm Types and Causes 232 NetAtlas Workgroup User’s Guide
APPENDIX C Legal Information Copyright Copyright © 2006 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation.
Appendix C Legal Information To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor.
APPENDIX D Customer Support Please have the following information ready when you contact customer support. Required Information • • • • Product model and serial number. Warranty Information. Date that you received your device. Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) • • • • • • • Support E-mail: support@zyxel.com.tw Sales E-mail: sales@zyxel.com.tw Telephone: +886-3-578-3942 Fax: +886-3-578-2439 Web Site: www.zyxel.com, www.europe.zyxel.
Appendix D Customer Support Denmark • • • • • • Support E-mail: support@zyxel.dk Sales E-mail: sales@zyxel.dk Telephone: +45-39-55-07-00 Fax: +45-39-55-07-07 Web Site: www.zyxel.dk Regular Mail: ZyXEL Communications A/S, Columbusvej, 2860 Soeborg, Denmark Finland • • • • • • Support E-mail: support@zyxel.fi Sales E-mail: sales@zyxel.fi Telephone: +358-9-4780-8411 Fax: +358-9-4780 8448 Web Site: www.zyxel.
Appendix D Customer Support • • • • Telephone: +7-3272-590-698 Fax: +7-3272-590-689 Web Site: www.zyxel.kz Regular Mail: ZyXEL Kazakhstan, 43, Dostyk ave.,Office 414, Dostyk Business Centre, 050010, Almaty, Republic of Kazakhstan North America • • • • • • • Support E-mail: support@zyxel.com Sales E-mail: sales@zyxel.com Telephone: +1-800-255-4101, +1-714-632-0882 Fax: +1-714-632-0858 Web Site: www.us.zyxel.com FTP Site: ftp.us.zyxel.com Regular Mail: ZyXEL Communications Inc., 1130 N. Miller St.
Appendix D Customer Support • Web Site: www.zyxel.es • Regular Mail: ZyXEL Communications, Arte, 21 5ª planta, 28033 Madrid, Spain Sweden • • • • • • Support E-mail: support@zyxel.se Sales E-mail: sales@zyxel.se Telephone: +46-31-744-7700 Fax: +46-31-744-7701 Web Site: www.zyxel.se Regular Mail: ZyXEL Communications A/S, Sjöporten 4, 41764 Göteborg, Sweden Ukraine • • • • • • Support E-mail: support@ua.zyxel.com Sales E-mail: sales@ua.zyxel.
Index Index Numerics 802.
Index E editing device mapping 55 Element Management System (EMS) 29 EMS main menu summary 46 EMS components 29 EMS database 35 Ethernet port status 67 IP table status 70 K key, and OSPF 216 L F factory defaults 110 filtering 152 finding objects 55 firmware scheduled uploads to devices 116 firmware upgrade 107 firmware versions, viewing 76 G GARP timer 151 graph menu icons 97 graph styles 98 H hardware status 57 I icons, colors explained 44 IGMP 203 IGMP profile template 79 IGMP snooping 179, 184 Int
Index scheduling backups 111 Network Element (see also NE) 109 Network Management System (see also NMS) 29 NMS 29 R OSPF 210 advantage 211 Area 211 Area 0 211 Area ID 213, 214 authentication 213, 214, 215, 216 Autonomous system 211 Backbone 211 Interface 211 redistribute route 212 router ID 212 Stub area 211 Virtual link 211 OSPF (Open Shortest Path First) 210 OSPF status 73 OSPF vs RIP 211 overview, main screen 33 RADIUS server 138 Rapid Spanning Tree Protocol (See also STP) 59 redistribute route 212 r
Index switch setup 143 synchronizing device map 56 syntax conventions 4 syslog server 137 syslog setup 136 system info 131 system logs 101 system messages 45 T table menu icons 94 telnet 119 template explained 77 template, for IGMP profile 79 template, for multicast groups 82 template, for VLANs 78 test loopback 103 ping 103 traceroute 104, 105 time setup 135 Time To Live (TTL) 209 tools to access the switch 119 traceroute test 105 traffic shaping 175 trunking 148 trunking, dynamic 149 Master router 217