User`s guide

Prestige 128+ ISDN Router
Troubleshooting 16-1
Chapter 16
Troubleshooting
This chapter covers the potential problems you may run into and the possible
remedies. After each problem description, some instructions are provided to help
you to diagnose and to solve the problem.
16.1 Problems Starting Up the Prestige
Table 16-1 Troubleshooting the Start-Up of your Prestige
Problem Corrective Action
None of the LED’s are
on when you power on
the Prestige
Check the connection between the AC adapter and the Prestige.
If the error persists, you may have a hardware problem. In this
case you should contact technical support.
1.Check to see if the Prestige is connected to your computer’s
serial port.
VT100 terminal
emulation
9600 bps
Cannot access the
Prestige via the console
port.
2. Check to see if the communications
program is configured correctly. The
communications software should be
configured as follows:
No parity, 8 Data bits,
1 Stop bit.