user manual

NWA3000-N Series User’s Guide
267
CHAPTER 21
Troubleshooting
21.1 Overview
This chapter offers some suggestions to solve problems you might encounter. The
potential problems are divided into the following categories.
• Power, Hardware Connections, and LEDs
• NWA3000-N series AP Access and Login
• Internet Access
• Wireless AP Troubleshooting
• Resetting the NWA3000-N series AP
21.2 Power, Hardware Connections, and LEDs
The NWA3000-N series AP does not turn on. None of the LEDs turn on.
1 Make sure you are using the power adaptor included with the NWA3000-N series
AP or a PoE power injector.
2 Make sure the power adaptor or PoE power injector is connected to the NWA3000-
N series AP and plugged in to an appropriate power source. Make sure the power
source is turned on.
3 Disconnect and re-connect the power adaptor or PoE power injector.
4 Inspect your cables for damage. Contact the vendor to replace any damaged
cables.
5 If none of these steps work, you may have faulty hardware and should contact
your NWA3000-N series AP vendor.