User guide
Table Of Contents
- Table of Contents
- Welcome to XOHM
- Get Started
- Your XOHM Modem
- Install Your XOHM Modem Using the XOHM Modem Setup Assistant
- Alternate Method: Install Without the Modem Setup Assistant
- Telephone (VoIP) Settings
- Your XOHM Modem Settings
- Modem Configuration Interface Overview
- Advanced Menu
- Tools Menu
- Troubleshooting
- Troubleshooting
- User Information and Warranty
- Important User Information
- Manufacturer’s Warranty
- Index
Troubleshooting 41
Troubleshooting
Issues
My XOHM Modem is not working (lights are not coming on). What do I do?
䢇 Make sure the modem’s power adapter is plugged into an active power outlet.
䢇 If you are using a power strip or surge protector, make sure its switch is in the “ON”
position.
䢇 Make sure the round end of the power adapter is firmly connected to the modem’s
power jack.
䢇 Make sure you are using the power adapter that came with your modem. The correct
adapter for the MAX-206M2 provides output power of 12V AC at 1 Amp.
䢇 If you still see no lights, call XOHM Care at 877-333-XOHM (9646).
Signal Strength
Indicator
WiMAX
Signal
Phone 1 & 2
[future service]
LAN 1 & 2 Power