User`s guide

ZyXEL MAX-200M1 Series User’s Guide
Chapter 21 Troubleshooting 205
CHAPTER 21
Troubleshooting
This chapter covers potential problems and the corresponding remedies.
21.1 Problems Starting Up the ZyXEL Device
21.2 Problems with the LAN
Table 86 Troubleshooting Starting Up Your Device
PROBLEM CORRECTIVE ACTION
None of the
lights turn on
when I turn on
the ZyXEL
Device.
Make sure that the ZyXEL Device’s power adaptor is connected to the ZyXEL Device
and plugged in to an appropriate power source. Make sure that the power source is
turned on.
Remove the power jack, then reinsert it.
If the error persists, you may have a hardware problem. In this case, you should
contact your vendor.
Table 87 Troubleshooting the LAN
PROBLEM CORRECTIVE ACTION
The LAN light
does not turn on.
Check your Ethernet cable connections (refer to the Quick Start Guide for details).
Check for faulty Ethernet cables.
Make sure your computer’s Ethernet Card is working properly.
I cannot access
the ZyXEL
Device from the
LAN.
If Any IP is disabled, make sure that the IP address and the subnet mask of the
ZyXEL Device and your computer(s) are on the same subnet.