User`s guide

Dimension Ethernet Switch Modules User’s Guide
Customer Support 3
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or
workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon proof
of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL
will, at its discretion, repair or replace the defective products or components without charge for either parts or labor,
and to whatever extent it shall deem necessary to restore the product or components to proper operating condition.
Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value, and will
be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered
with, damaged by an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is
in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a
particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind
of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return Material Authorization
number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when
shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or
replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced
products will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty gives you
specific legal rights, and you may also have other rights that vary from country to country.
Safety Warnings
1. Do not use this product near water, for example, in a wet basement or near a swimming pool.
2. Avoid using this product during a thunderstorm. There may be a risk of electric shock from lightening.
Customer Support
Please have the following information ready when you contact customer support.
Product model and serial number.
Warranty Information.
Date that you received your device.
Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
E-MAIL
SUPPORT/SALES
TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL
support@zyxel.com.tw
+886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
WORLDWIDE
sales@zyxel.com.tw
+886-3-578-2439 ftp.europe.zyxel.com
ZyXEL Communications Corp.,
6 Innovation Road II, Science-
Based Industrial Park, Hsinchu
300, Taiwan.
support@zyxel.com +1-714-632-0882
800-255-4101
www.zyxel.com NORTH
AMERICA
sales@zyxel.com
+1-714-632-0858 ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
support@zyxel.dk +45-3955-0700 www.zyxel.dk SCANDINAVIA
sales@zyxel.dk
+45-3955-0707 ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark.
support@zyxel.de +49-2405-6909-0 www.zyxel.de GERMANY
sales@zyxel.de
+49-2405-6909-99
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen, Germany