User`s guide

Chapter 25 Troubleshooting

EMG2926-Q10A User’s Guide

160

25.5 Resetting the EMG2926-Q10A to Its Factory Defaults

If you reset the EMG2926-Q10A, you lose all of the changes you have made. The EMG2926-Q10A

re-loads its default settings, and uses a blank password. You will have to make all of your changes

again.

You will lose all of your changes when you push the RESET button.

To reset the EMG2926-Q10A:

1 Make sure the power LED is on.

2 Press the RESET button for one to four seconds to restart/reboot the EMG2926-Q10A.

3 Press the RESET button for longer than five seconds to set the EMG2926-Q10A back to its factory-

default configurations.

If the EMG2926-Q10A restarts automatically, wait for the EMG2926-Q10A to finish restarting, and

If the EMG2926-Q10A does not restart automatically, disconnect and reconnect the EMG2926-

Q10A’s power. Then, follow the directions above again.

25.6 Wireless Connections

I cannot access the EMG2926-Q10A or ping any computer from the WLAN.

1 Make sure the wireless LAN is enabled on the EMG2926-Q10A.

2 Make sure the wireless adapter on your computer is working properly.

3 Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports

the same wireless standard as the EMG2926-Q10A.

4 Make sure your computer (with a wireless adapter installed) is within the transmission range of the

EMG2926-Q10A.

5 Check that both the EMG2926-Q10A and the wireless adapter on your computer are using the same

wireless and wireless security settings.

6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the EMG2926-

Q10A.

7 Make sure you allow the EMG2926-Q10A to be remotely accessed through the WLAN interface.

Check your remote management settings.