User`s guide

ZyAIR B-5000 User’s Guide
Troubleshooting F-3
Chart F-5 Troubleshooting Internet Access
Refer to the Basic Configuration chapters (web configurator). Make sure you
entered the correct user name and password.
For wireless stations, check that both the ZyAIR and wireless station(s) are using
the same ESSID, channel and WEP keys (if WEP encryption is activated).
Internet connection
disconnects
Check cable connections.
Contact your ISP.
Problems with Telnet
Chart F-6 Troubleshooting Telnet
PROBLEM CORRECTIVE ACTION
I cannot access
the ZyAIR through
Telnet.
Refer to the Telnet and Console chapters. Make sure you enter the correct user
name and password.
Refer to the Problems with the Ethernet Interface section for instructions on checking
your Ethernet connection.
Problems with the WLAN Interface
Chart F-7 Troubleshooting the WLAN Interface
PROBLEM CORRECTIVE ACTION
I cannot ping any
computer on the
WLAN.
Make sure the wireless adapter on the wireless station is working properly.
Check that both the ZyAIR and wireless station(s) are using the same ESSID,
channel and WEP keys (if WEP encryption is activated).