User guide

1110
For MAC based Operating System:
From the Apple menu, choose ‘System Preferences’.
Choose ‘Network’ - you’ll nd this under ‘Internet and Network’.
OS X 10.4: Choose ‘Network Port Congurations’ from the ‘Show
Menu.’
OS X 10.5 and above: Click the ‘Cog’ icon underneath the list of
connections on the left and choose ‘Set Service Order.’
Make sure your connection type is at the top of the list (drag it up
with the mouse if you need to) and the box next to it is ticked, click
‘Apply Now’ to return to the network screen.
OS X 10.4 and below: Choose your connection type from the ‘Show’
list. On the screen that appears make sure ‘Congure IPv4’ is set to
‘Using DHCP’. If you have to change anything click ‘Apply Now’.
OS X 10.5 and above: Click on your connection type from the left
menu (it should be at the top) and click ‘Advanced’. On the screen
that appears, make sure ‘Congure IPv4’ is set to ‘Using DHCP’. If
you’ve had to change anything click ‘Apply Now’.
If your Mac connects via wireless, click on the wireless icon on the
top bar.
Make sure that ‘AirPort’ is shown as ‘On’ and you can see your
wireless network in the list with a tick next to it.
2. Test the connection.
Firstly, if you use a Firewall, turn it o for a few minutes. If this xes
the problem then check through your Firewall’s rules and remove
the entry that’s causing problems or just reinstall it. Otherwise
continue through this guide.
Enter http://www.hometelecom.co.uk/ into your browsers address
bar and it should load up the Home Telecom website.
If the Home Telecom site does not load:
1. Your computer can’t send any data through your router to our
network. Turn o your Firewall and try loading the website again.
2. If that doesn’t help, perform a factory reset on your router and
set your connection up again. Do this by pressing the small ‘Reset’
button on the reverse of your router using a straightened paperclip
or similar thin object, hold the button down until the lights go o
and come back on again.
3. Open your web browser (ignore any error messages the browser
shows you) and type your routers IP address into the address bar at
the top of the window, it will look something like this:
Your ZyXEL Router IP address is: http://192.168.1.1
When you’ve entered the address you should be taken to the
routers admin page. If it does not load, see section ‘a’ below. If it
does load, go to section ‘b’ on the following page.
a. If the routers admin screen does not load:
This means that the problem lies with the connection between your
computer and router. The computer can see your network but it
can’t send data through it.