ZyXEL Router AMG1202-T10A AMG1302-T10A User Guide Use this guide for resolving issues with your ZyXEL wireless router. affix customer details here This document contains important personal information, so please keep it safe.
Contents Set up Learn About Use Quick Start Guide Setting up your ZyXEL router and getting online Learn About 3 Your ZyXEL router and the Internet Help 5 Online help, connection troubleshooting and general questions Useful Information 16 McAfee Online Security, ZyXEL Powerline Adapters, useful contacts and advanced settings.
If your computer doesn’t have wireless built in, you’ll need to fit a wireless adapter. These are available at most computer shops. Check your computer manual to make sure the type of adapter you plan to buy is compatible with your computer. Help Wireless security For your security, your router is preset with a wireless network name and key. These details are unique to your router and prevent other people accessing it wirelessly. You can find these details on the base of your router.
• - Checked the phone line for a clear dial tone. - Plugged the router into the master phone socket of the property. Check your Microfilters: - Ensured any wireless devices are checked using an Ethernet cable rather than a wireless connection. Broadband shares the line with your telephone service. Microfilters separate the signals and prevent one from interfering with the other. Anything connected to your line needs to pass through a Microfilter.
Still not working? C If you have tried these procedures and the DSL or Internet lights are still off or flashing, then please contact our Technical Support Team on 0844 880 4648. If both the Broadband and Internet lights are ON this means that your router is connected to the Internet, but something is stopping data from reaching your computer.
2. Test the connection. Firstly, if you use a Firewall, turn it off for a few minutes. If this fixes the problem then check through your Firewall’s rules and remove the entry that’s causing problems or just reinstall it. Otherwise continue through this guide. For MAC based Operating System: From the Apple menu, choose ‘System Preferences’. Choose ‘Network’ - you’ll find this under ‘Internet and Network’. OS X 10.4: Choose ‘Network Port Configurations’ from the ‘Show Menu.’ OS X 10.
This will either be a problem with the router or your computers software, follow these steps to resolve the issue: 1. If you use a Firewall, turn it off for a few minutes and try to browse the web again. If this fixes the problem then check through your Firewall’s rules and remove the entry that’s causing problems, or just remove and reinstall the whole program. 2.
How do I set my computer to obtain an IP address automatically? 4. In ‘Configure’ select the ‘Using DHCP’ option. Windows 2000/XP/Vista/7/8 5. Click ‘Save/Apply Now’ and close the window. 1. Go to ‘Start’ and click ‘Control Panel’ then: Windows 2000/XP: click ‘Network Connections’. Windows Vista: click ‘Network and Sharing Centre’, then ‘Manage network connections’. Windows 7: click ‘Network and Internet’, then ‘Network and Sharing Centre’, then ‘Change Adapter Settings’. 6. Open your web browser. 2.
Useful Information McAfee Online Security 16 ZyXEL Powerline Adapters 17 Useful contact details 18 Advanced settings 19 Effortlessly upgrade your home with the ZyXEL PLA4201 adapter Extend your home network Boost signal performance for HD media McAfee Online Security With your Home Telecom broadband package, you will receive a free 30 day trial of McAfee Online Security to protect you whilst using the internet.
Useful contacts Visit www.hometelecom.co.uk Advanced settings Customer Services If you wish to remotely access your router via your computer, you will require the Router Password (printed on the sticker on the front page of this booklet). Call - 01403 216133 Monday to Friday - 8.30am to 8pm Saturdays and Bank Holidays - 10am to 6pm Email - customer.services@hometelecom.co.
Home Telecom www.hometelecom.co.
