Prestige 2000W VoIP Wi-Fi Phone User’s Guide Version WJ.00.
Prestige 2000W User’s Guide Copyright Copyright © 2005 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation.
Prestige 2000W User’s Guide Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operations. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
Prestige 2000W User’s Guide Safety Warnings For your safety, be sure to read and follow all warning notices and instructions. • Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service personnel can service the device. Please contact your vendor for further information. • Use ONLY the dedicated power supply for your device.
Prestige 2000W User’s Guide ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase.
Prestige 2000W User’s Guide Customer Support Please have the following information ready when you contact customer support. • • • • Product model and serial number. Warranty Information. Date that you received your device. Brief description of the problem and the steps you took to solve it. METHOD SUPPORT E-MAIL TELEPHONEA WEB SITE LOCATION SALES E-MAIL FAX FTP SITE support@zyxel.com.tw +886-3-578-3942 WORLDWIDE NORTH AMERICA GERMANY DENMARK NORWAY SWEDEN FINLAND a. www.zyxel.
Prestige 2000W User’s Guide 8 Customer Support
Prestige 2000W User’s Guide Table of Contents Copyright .................................................................................................................. 3 Federal Communications Commission (FCC) Interference Statement ............... 4 Safety Warnings ....................................................................................................... 5 ZyXEL Limited Warranty.......................................................................................... 6 Customer Support....
Prestige 2000W User’s Guide Chapter 4 Network Settings.................................................................................................... 35 4.1 Fixed IP ..............................................................................................................35 4.2 DHCP .................................................................................................................36 4.3 PPPoE ............................................................................................
Prestige 2000W User’s Guide Chapter 10 Prestige Usage ....................................................................................................... 61 10.1 Dialing a Telephone Number ............................................................................61 10.2 Using the Phonebook to Dial a Telephone Number .........................................61 10.3 Using Speed Dial to Dial a Telephone Number ................................................61 10.4 Redialing a Telephone Number .........
Prestige 2000W User’s Guide 12.11.3 STUN ....................................................................................................81 12.11.4 Outbound Proxy ....................................................................................82 12.12 NAT Traversal Configuration ..........................................................................82 12.13 SIP Configuration ...........................................................................................84 12.14 Phone Book ............
Prestige 2000W User’s Guide Subnetting .............................................................................................................. 106 Example: Two Subnets .......................................................................................... 107 Example: Four Subnets.......................................................................................... 109 Example Eight Subnets ..........................................................................................
Prestige 2000W User’s Guide 14 Table of Contents
Prestige 2000W User’s Guide List of Figures Figure 1 SIP Proxy Server Application ................................................................... 23 Figure 2 IP to IP Calling ......................................................................................... 24 Figure 3 Ad-Hoc Mode ........................................................................................... 24 Figure 4 Initialization ..............................................................................................
Prestige 2000W User’s Guide Figure 39 TOS/DIFFSERV ..................................................................................... 98 Figure 40 Load IP Address .................................................................................... 101 Figure 41 Load Factory Default Settings ................................................................ 101 Figure 42 Single-Computer per Router Hardware Configuration ........................... 114 Figure 43 Prestige as a PPPoE Client ...................
Prestige 2000W User’s Guide List of Tables Table 1 LCD Main Screen ..................................................................................... 25 Table 2 Front Panel ............................................................................................... 27 Table 3 Web Configurator User Screens Summary .............................................. 65 Table 4 Web Configurator Administrator Screens Summary ................................. 66 Table 5 Device Information .....................
Prestige 2000W User’s Guide Table 39 Class C Subnet Planning ........................................................................ 110 Table 40 Class B Subnet Planning ........................................................................
Prestige 2000W User’s Guide Preface About Your Prestige Congratulations on your purchase of the Prestige 2000W VoIP Wi-Fi Phone. About This User's Manual This manual is designed to provide background information on some of the Prestige’s features. Note: You may use the keypad and the LCD screen menus or the web configurator to configure your Prestige. Related Documentation • Supporting Disk Refer to the included CD for support documents.
Prestige 2000W User’s Guide User Guide Feedback Help us help you. E-mail all User Guide-related comments, questions or suggestions for improvement to techwriters@zyxel.com.tw or send regular mail to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. Thank you.
Prestige 2000W User’s Guide CHAPTER 1 Getting To Know Your Prestige This chapter describes the key features and applications of your Prestige. The Prestige 2000W is a wireless telephone that operates over the Internet. It gives users the benefits of Internet telephony, for example cheaper calls, without the physical restrictions of a fixed Internet connection (it provides mobility). Sending compressed voice signals over the Internet is called Voice over IP or VoIP.
Prestige 2000W User’s Guide Software Upgrades Use the Web Configurator to upload updated software to your Prestige. STUN Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators (STUN) allows SIP to pass through NAT routers. Outbound Proxy Some VoIP service providers use a SIP outbound server to handle voice calls. This allows the Prestige to work from behind any type of NAT router and eliminates the need for STUN or a SIP ALG (Application Layer Gateway).
Prestige 2000W User’s Guide 1.2.1 Place a Call via “SIP Proxy Server” (SIP Call Server) When you have a (IEEE 802.11b) wireless connection to the Internet, you can use the Prestige to make and receive VoIP telephone calls through an Internet Telephony Service Provider’s (ITSP) call server. You don’t need to know if the recipient’s connection type is an IP, cellular or landline based service.
Prestige 2000W User’s Guide Figure 2 IP to IP Calling 1.2.3 Ad-Hoc (Wireless Intercom) Ad-hoc mode does not require an AP or a wired network. Two or more wireless clients communicate directly with each other. • There is no intermediate SIP proxy server • Use the phone book to directly call to the recipient’s IP address.
Prestige 2000W User’s Guide CHAPTER 2 Using the LCD Screen Menus This section introduces the Prestige’s LCD screen menu system. Note: See the web configurator section of this guide for background information on the Prestige’s features. 2.1 LCD Main Screen The Prestige initializes after you turn it on. Figure 4 Initialization Initializing…. >>Please Wait!<< The main screen displays after initialization. Hold down the # key for two seconds if the keypad is locked.
Prestige 2000W User’s Guide Table 1 LCD Main Screen LABEL DESCRIPTION Not registered/ Registered This the Prestige’s current connection status. Not registered displays before the menu settings are properly configured and the Prestige connects to the SIP proxy server. Registered displays after the menu settings are properly configured and the Prestige connects to the SIP proxy server (the settings may have already been configured for you). Menu This is the function of the Left key.
Prestige 2000W User’s Guide Figure 6 Front Panel Table 2 Front Panel NAME DESCRIPTION Left key Use the Left key to select on-screen menu options. Right key Use the Right key to return to the previous menu. You can also use this key as a shortcut to the Prestige’s built-in phone book. Arrow keys Use the arrow keys to navigate between menus and move the cursor. Use the left arrow key to clear text in an editable field. Off/On Use the Off/On key to reject or cancel calls.
Prestige 2000W User’s Guide 2.3 Navigating the LCD Screen Menus Press the Left button to enter the menus. After you enter the menus, use the Up or Down arrow keys to scroll through the menu items. Figure 7 LCD Screen Menu Navigation 1. Information 2. Call History 3. Phonebook Select Back • Press the Left key to access the selected menu item. • Press the Right key to return to the previous screen.
Prestige 2000W User’s Guide CHAPTER 3 Wireless LAN Setup Menus First you need to associate your Prestige with a Wireless LAN Access Point (AP). This provides your Prestige with the basic services for communication. When you turn the Prestige on, it searches for available wireless LAN Access Points (APs). It selects the AP with the best signal and restarts and attempts to connect to it. Use the following sections if you want to enter a WEP key or manually specify other wireless settings. 3.
Prestige 2000W User’s Guide 3.2 Channel A radio frequency used by a wireless device is called a channel. The Prestige determines which channel to use when you do the site survey and select the AP. Do the following to display the channel that the Prestige is using. 1 Select Wireless in the first menu screen (use the up or down arrow to highlight it and then press the Left key). 7. Wireless 8. Restart 1. Information Select 2 Select Channel. Back 4. Channel 5.
Prestige 2000W User’s Guide 3.4 WEP Encryption WEP (Wired Equivalent Privacy) encryption scrambles all communications transmitted between the Prestige and the AP to keep them private. 1 Select Wireless in the first menu screen (use the up or down arrow to highlight it and then press the Left key). 7. Wireless 8. Restart 1. Information Select 2 Use the up or down arrow and the Left key to select WEP Select. 6. WEP Select 7. Profiles 8.
Prestige 2000W User’s Guide 7 Select Key Select. 11. Key Select 12. Profiles 13. Auth Type Select 8 Select the key that the AP is using. Back Key 1 Key 2 Key 3 Select Back 3.5 Authentication Type Some APs require the wireless clients to send the WEP key to the AP for authentication. Note: Only set the authentication type to shared key if the wireless clients are required to send the WEP key to the AP for authentication (not just for encryption).
Prestige 2000W User’s Guide 3.6 Profiles Use a profile to save your wireless settings for future use. 1 Select Wireless in the first menu screen (use the up or down arrow to highlight it and then press the Left key). 7. Wireless 8. Restart 1. Information Select 2 Use the up or down arrow and the Left key to select Profiles. Back 7. Profiles 8. Auth Type 1. Site Survey Select 3 Select Create to make a new profile. Select Activate to use an existing profile. Select Remove to delete a profile. Back 1.
Prestige 2000W User’s Guide 34 Chapter 3 Wireless LAN Setup Menus
Prestige 2000W User’s Guide CHAPTER 4 Network Settings Use this chapter to configure your Prestige to access the Internet. The Prestige restarts when you return to the main screen after changing the network settings. If you were given a user name and password for Internet access, go to Section 4.3 on page 38. If you were given an IP address and subnet mask, go to Section 4.1 on page 35. If you were not given an IP address and subnet mask, go to Section 4.2 on page 36. 4.
Prestige 2000W User’s Guide 5 Use the left arrow button to clear the IP address. Use the up and IP Address 192.168.1.3 down arrows to select the type of characters. Enter your IP address. Use the Left key to select Ok when you are done. Ok 6 Select Subnet Mask. Aa1@ Clear 3. Subnet Mask 4. Gateway 1. Network Mode Select Back Subnet Mask 7 Clear the subnet mask and enter your’s.The subnet mask specifies the network number portion of an IP address. Type the 255.255.255.
Prestige 2000W User’s Guide 2 Select Network Mode. 1. Network Mode 2. IP Address 3. Subnet Mask Select 3 Select DHCP.
Prestige 2000W User’s Guide 4.3 PPPoE Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. You need a user name (PPPoE name) and password from your ISP. 1 Select Net Settings in the first menu screen (use the up or down 4. Net Settings arrow to highlight it and then press the Left key). 5. SIP Settings 6. Settings Select 2 Select Network Mode. Back 1. Network Mode 2. IP Address 3. Subnet Mask Select 3 Select PPPoE.
Prestige 2000W User’s Guide CHAPTER 5 SIP Settings The Prestige uses Session Initiated Protocol (SIP), an internationally recognized standard for implementing VoIP. You must register your Prestige with your voice service provider’s SIP server. Note: You should have a voice account already set up. 5.1 Registrar Server Configure the Registrar settings to have the Prestige register with your provider’s SIP registrar server.
Prestige 2000W User’s Guide 5 Select Port. 2. Port 3. Expiry Time 1. Registrar IP Select 6 Clear the port and enter the registrar server’s listening port number. Leave the default port number if you were not given one to use. Back Port 5061 Ok Aa1@ Clear 7 Select Expiry Time if you were given a specific expiration time 3. Expiry Time period to use. Otherwise leave it set to the default. 1. Registrar IP 2.
Prestige 2000W User’s Guide 4 Use the left arrow button to clear the default text. Use the up and down arrows to select the type of characters. Enter the outbound proxy server’s IP address or domain name. Use the Left key to select Ok when you are done. Proxy IP sip.proxy.net 5 Select Port. 2. Port Ok Aa1@ Clear 1. Proxy IP Select 6 Clear the port and enter the SIP outbound proxy server’s listening port number. Leave the default port number if you were not given one to use.
Prestige 2000W User’s Guide 5 Select Port. 2. Port 1. Proxy IP Select Back 6 Clear the port and enter the SIP server’s listening port number. Port Leave the default port number if you were not given one to use. 5061 Ok Aa1@ Clear 5.4 User Account Configure the Prestige to use your User Account for registering with the SIP server. When you registered for your voice account, you should have been given a telephone number, user name and password for connecting to the SIP proxy server.
Prestige 2000W User’s Guide 5 Select Username. 2. Username 3. User Pwd 1. Phone Number Select 6 Clear the user name and enter yours exactly as it was given to you. Username username Ok 7 Select User Pwd. Back Aa1@ Clear 3. User Pwd 1. Phone Number 2. Username Select 8 Clear the password and enter yours. 9 The Prestige restarts when you return to the main screen.
Prestige 2000W User’s Guide 44 Chapter 5 SIP Settings
Prestige 2000W User’s Guide CHAPTER 6 Phonebook Use the phonebook feature to store and later retrieve names and corresponding telephone numbers. The following sections describe how to create and erase phonebook entries. 6.1 Calling Methods There are two ways the Prestige can dial a telephone number; either by using the SIP proxy server or an IP address. Select Proxy to have the SIP server make the connection.
Prestige 2000W User’s Guide 1 Select Phonebook in the first menu. 3. Phonebook 4. Net Settings 5. SIP Settings Select 2 Select Add Entry. Back 2. Add Entry 3. Erase 1. Search Select Back 3 Enter the callee’s name. Use the up and down arrows to select Display Name: the type of characters. Use the Left key to select Ok when you are done. Ok 4 Enter the telephone number. Clear User Info: Ok 5 Enter the SIP server’s or the callee’s IP address or domain name.
Prestige 2000W User’s Guide 1 Select Phonebook in the first menu. 3. Phonebook 4. Net Settings 5. SIP Settings Select 2 Select Search. Back 1. Search 2. Add Entry 3. Erase Select 3 Select an entry. Back Alan Amy Note: An empty mailbox icon displays if there are no entries in Ann the phonebook. Select 4 Select Edit. Then edit the entry in the same manner that you add one (see Section 6.2 on page 45). Back 1. Edit 2. Erase 3. Speed Dial Select Back 6.
Prestige 2000W User’s Guide 4 If you chose One by One, select an entry. Alan Amy Note: An empty mailbox icon displays if there are no entries in Ann the phonebook. Select 5 Press the Left key to confirm that you want to delete the entry or press the Right key to keep the entry. Back Are you sure? Select Back 6.5 Speed Dial Phonebook Entries Use the following instructions to make an existing phonebook entry into a speed dial entry. 1 Select Phonebook in the first menu. 3. Phonebook 4.
Prestige 2000W User’s Guide CHAPTER 7 Call History The call history feature is useful for checking missed, received, and dialed calls. 7.1 Missed Calls Follow these directions to use the missed calls list to check for missed calls and then edit and save (or erase) the telephone numbers. 1 Select Call History in the first menu. 2. Call History 3. Phonebook 4. Net Settings Select 2 Select Missed. Back 1. Missed 2. Received 3. Dialed Select 3 Select an entry.
Prestige 2000W User’s Guide 7.2 Received Calls Follow these directions to use the received calls list to check for received calls and then edit or erase the telephone numbers. 1 Select Call History in the first menu. 2. Call History 3. Phonebook 4. Net Settings Select 2 Select Missed. Back 2. Received 3. Dialed 1. Missed Select 3 Select an entry. Back 1234 5678 Note: An empty mailbox icon displays if there are no entries in 2222 the phonebook. Select 4 Select Edit Received to save the number.
Prestige 2000W User’s Guide 7.3 Dialed Calls Follow these directions to use the list of dialed calls to check for dialed calls and then edit or erase the telephone numbers. 1 Select Call History in the first menu. 2. Call History 3. Phonebook 4. Net Settings Select 2 Select Dialed. Back 3. Dialed 4. Erase Calls 1. Missed Select 3 Select an entry. Back 1234 5678 Note: An empty mailbox icon displays if there are no entries in 2222 the phonebook. Select 4 Select Edit Dialed to save the number.
Prestige 2000W User’s Guide 1 Select Call History in the first menu. 2. Call History 3. Phonebook 4. Net Settings Select 2 Select Erase Calls. Back 4. Erase Calls 1. Missed 2. Received Select 3 Select Erase All to remove all entries from the call history. Select Missed to remove the missed call entries. Select Received to remove the received call entries. Select Dialed to remove the dialed call entries. 1. Erase All 2. Missed 3.
Prestige 2000W User’s Guide CHAPTER 8 Miscellaneous Settings These sections detail how to change the Prestige’s other settings. 8.1 Setting the Ring Melody Follow these directions to change the Prestige’s ring melody. 1 Select Settings in the first menu screen. 6. Settings 7. Wireless 8. Restart Select 2 Select Melody. Back 1. Melody 2. Vibrator 3. Ringer Volume Select 3 Select a melody. Default 4 Press the Left key to save your setting.
Prestige 2000W User’s Guide 8.2 Setting the Vibration Mode You can have the Prestige vibrate to alert you to incoming calls. Follow these directions to turn the Prestige’s vibration mode on or off. 1 Select Settings in the first menu screen. 6. Settings 7. Wireless 8. Restart Select 2 Select Vibrator. Back 2. Vibrator 3. Ringer Volume 4. Edit Time Select 3 Select Ring Only to have the Prestige not vibrate for incoming calls.
Prestige 2000W User’s Guide 8.4 Setting the Time Follow these directions to change the Prestige’s time settings. 1 Select Settings in the first menu screen. 6. Settings 7. Wireless 8. Restart Select 2 Select Edit Time. Back 4. Edit Time 5. Edit Date 6. Banner Select Back 3 Use the left arrow to move the cursor in front of the number you Edit Time 16:47 want to edit and use the keypad to change the number. 4 Press the Left key to save your setting. Ok Back 8.
Prestige 2000W User’s Guide 8.6 Setting the Banner Follow these directions to change the text that displays in the Prestige’s main screen. 1 Select Settings in the first menu screen. 6. Settings 7. Wireless 8. Restart Select 2 Select Banner. Back 6. Banner 7. Key Lock 8. Don’t Disturb Select 3 Enter the text that you want to display in the main screen. 4 Press the Left key to save your setting. Back Banner ZyXEL Ok Aa1@ Clear 8.
Prestige 2000W User’s Guide 8.8 Setting the Don’t Disturb Enable the Prestige’s don’t disturb function, to not receive any incoming calls. Anyone calling the Prestige gets a busy signal when you enable the don’t disturb function. Follow these directions to enable or disable the don’t disturb function. 1 Select Settings in the first menu screen. 6. Settings 7. Wireless 8. Restart Select 2 Select Don’t Disturb. Back 8. Don’t Disturb 1. Melody 2.
Prestige 2000W User’s Guide 58 Chapter 8 Miscellaneous Settings
Prestige 2000W User’s Guide CHAPTER 9 Information Menus These sections detail how to use the information menus. 9.1 Displaying Information Follow these directions to display important Prestige information. 1 Select Information in the first menu screen. 1. Information 2. Call History 3. Phonebook Select 2 Select Phone Number. Back 1. Phone Number 2. IP Address 3. MAC Address Select 3 The screen displays the Prestige’s current SIP phone number.
Prestige 2000W User’s Guide 9 The screen displays the Prestige’s MAC address. MAC Address 00a0c5b76249 10Press the Right key to return to the main information menu. OK 11Select Firmware Ver. Back 4. Firmware Ver. 1. Phone Number 2. IP Address Select 12The screen displays the Prestige’s current firmware version. Firmware Ver. Wj.00.
Prestige 2000W User’s Guide CHAPTER 10 Prestige Usage This chapter describes how to use your Prestige for basic tasks. 10.1 Dialing a Telephone Number Use the following instructions to call a number that is not already in your Prestige’s phonebook. 1 When the Prestige is in standby mode, use the numerical keys to enter the telephone number. 2 If you enter an incorrect number, press the Right key to backspace. 3 Press the Call key to make your call. 10.
Prestige 2000W User’s Guide 6 Press the Call key to make the call. 10.5 Answering a Call Press the Call key to answer a call. 10.6 Rejecting a Call Press the Off key to reject a call. 10.6.1 Changing the Volume Press the left or right arrow button to decrease or increase the volume during a call. Use the web configurator’s administrator account if you want to change the Prestige’s default volume. See the web configurator sections for details.
Prestige 2000W User’s Guide C H A P T E R 11 Using the Web Configurator Screens This chapter describes how to use the Prestige’s web configurator to view and configure the Prestige’s settings. 11.1 Introduction to the Web Configurator The embedded web configurator allows you to configure or view the Prestige’s settings through Microsoft Internet Explorer. Use Internet Explorer 6.0 and later versions. It is recommended that you set your screen resolution to 1024 by 768 pixels. 11.
Prestige 2000W User’s Guide • For user access: Type the default user name: admin and password: 1234 for user-level access, the first time you login. • For administrator access: Type the default user name: zyxeladmin and password: 1234 for administrator access, the first time you login. Figure 10 Login Screen Note: It is strongly advised that you change the passwords for both the user and administrator accounts the first time you login. 11.
Prestige 2000W User’s Guide The following table introduces the screens that are available with the user account. Table 3 Web Configurator User Screens Summary LINK FUNCTION Information This screen contains firmware version information. Network Use this screen to configure your Internet access settings. SIP Use this screen to configure your Prestige’s Session Initiation Protocol settings. NAT TRVSL Use this screen to configure your Prestige’s NAT traversal settings.
Prestige 2000W User’s Guide The following table introduces the screens that are available with user access. Table 4 Web Configurator Administrator Screens Summary 66 LINK FUNCTION PHONE Use this screen to configure your Prestige’s phone settings. TOS/DS Use this screen to configure your Prestige’s Type of Service and Differentiated Services settings.
Prestige 2000W User’s Guide CHAPTER 12 User Web Configurator Screens This chapter details the settings that you can configure in the web configurator using the user account. 12.1 Device Information Use this screen to view read-only information about your Prestige. Figure 13 Device Information Table 5 Device Information LABEL DESCRIPTION Software Version This is the firmware version that the Prestige is using.
Prestige 2000W User’s Guide You can obtain your IP address from the IANA, from an ISP or have it assigned by a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet addresses for your local networks. On the other hand, if you are part of a much larger organization, you should consult your network administrator for the appropriate IP addresses.
Prestige 2000W User’s Guide 12.5 DNS Server Use DNS (Domain Name System) to map a domain name to its corresponding IP address and vice versa, for instance, the IP address of www.zyxel.com is 204.217.0.2. The DNS server is extremely important because without it, you must know the IP address of a computer before you can access it. The Prestige can get the DNS server addresses in the following ways. 1 The ISP tells you the DNS server addresses, usually in the form of an information sheet, when you sign up.
Prestige 2000W User’s Guide Table 7 STATIC LABEL DESCRIPTION Get IP Address Network Mode Click STATIC to manually enter a fixed IP address. Click DHCP to have the Prestige automatically obtain network settings at startup from a Dynamic Host Configuration Protocol server. These settings are not configurable. Click PPPoE if your ISP uses Point-to-Point Protocol over Ethernet. Network IP This is the IP address your Prestige uses to connect to the wireless LAN.
Prestige 2000W User’s Guide Figure 15 DHCP Network Configuration Table 8 DHCP LABEL DESCRIPTION Get IP Address Network Mode Click STATIC to manually enter a fixed IP address. Click DHCP to have the Prestige automatically obtain network settings at startup from a Dynamic Host Configuration Protocol server. These settings are not configurable. Click PPPoE if your ISP uses Point-to-Point Protocol over Ethernet. Network IP This is the IP address your Prestige uses to connect to the wireless LAN.
Prestige 2000W User’s Guide 12.8 Network Configuration: PPPoE Point-to-Point Protocol over Ethernet (PPPoE) functions as a dial-up connection. PPPoE is an IETF (Internet Engineering Task Force) draft standard specifying how a host personal computer interacts with a broadband modem (for example DSL, cable, wireless, etc.) to achieve access to high-speed data networks. It preserves the existing Microsoft Dial-Up Networking experience and requires no new learning or procedures.
Prestige 2000W User’s Guide Table 9 PPPoE (continued) LABEL DESCRIPTION MAC Address Every Ethernet device has a unique MAC (Media Access Control) address. Your Prestige’s MAC address is assigned at the factory and consists of six pairs of hexadecimal characters, for example, 00:A0:C5:00:00:02. This field is read only and cannot be configured. DNS Server IP Type the DNS’ IP address for translating readable domain names into valid computer IP addresses.
Prestige 2000W User’s Guide 12.9.1.1.2 SIP Service Domain The SIP service domain of the VoIP service provider is the domain name in a SIP URI. For example, if the SIP address is 1122334455@VoIP-provider.com, then “VoIP-provider.com” is the SIP service domain. 12.9.1.2 SIP Call Progression The following figure displays the basic steps in the setup and tear down of a SIP call. A calls B. Table 10 SIP Call Progression A B 1. INVITE 2. Ringing 3. OK 4. ACK 5.Dialogue (voice traffic) 6. BYE 7.
Prestige 2000W User’s Guide Figure 17 SIP User Agent 12.9.1.3.2 SIP Proxy Server A SIP proxy server receives requests from clients and forwards them to another server. In the following example, you want to use client device A to call someone who is using client device C. 1 The client device (A in the figure) sends a call invitation to the SIP proxy server (B). 2 The SIP proxy server forwards the call invitation to C. Figure 18 SIP Proxy Server 12.9.1.3.
Prestige 2000W User’s Guide Figure 19 SIP Redirect Server 12.9.1.3.4 SIP Register Server A SIP register server maintains a database of SIP identity-to-IP address (or domain name) mapping. The register server checks your user name and password when you register. 12.9.1.4 RTP When you make a VoIP call using SIP, the RTP (Real time Transport Protocol) is used to handle voice data transfer. See RFC 1889 for details on RTP. 12.
Prestige 2000W User’s Guide 12.10.1 NAT Example See the following figure. The Prestige (X) sends packets to the Internet. The Prestige’s IP address is 10.0.0.3 (a private IP address). The NAT router maps the private source IP address to a public source IP address (a.b.c.d). Note: The NAT figures in this chapter use lower-case letters (like a.b.c.d for example) to represent public IP addresses. Figure 20 NAT: Outgoing When the NAT router receives packets with destination address IP address a.b.c.
Prestige 2000W User’s Guide 12.10.2.1 Full Cone NAT In full cone NAT, the NAT router maps the source address of all outgoing packets to one IP address and port on another network. The NAT router also maps packets coming to that address and port on the other network back to the original source address. 12.10.2.1.1 Full Cone NAT: Outgoing See the following figure. The Prestige (X) uses port 80 to send some packets to server Y. The Prestige’s IP address is 10.0.0.3 (a private IP address).
Prestige 2000W User’s Guide Figure 24 Restricted Cone NAT: Incoming 12.10.2.3 Port Restricted Cone NAT For all outgoing packets, port restricted cone NAT maps the source address to one IP address and port on another network. This is the same as full cone NAT (see Section 12.10.2.1.1 on page 78 for an example). However, packets can only be sent back through NAT from an IP address and port number to which packets have been sent from the original source address.
Prestige 2000W User’s Guide Figure 26 Symmetric NAT: Outgoing In the following figure, Y can send packets to a.b.c.d:1234 (see 1 in the figure) since that mapping was used when X sent a packet to Y. Y cannot send packets to a.b.c.d:5678 (2 in the figure). Z can send packets to IP address a.b.c.d:45678 (2 in the figure) since that mapping was used when X sent a packet to Z. Z cannot send packets to a.b.c.d:1234 (1 in the figure). Figure 27 Symmetric NAT: Incoming 12.
Prestige 2000W User’s Guide 12.11.1 SIP ALG Some NAT routers may include a SIP Application Layer Gateway (ALG). A SIP ALG allows SIP calls to pass through NAT by examining and translating IP addresses embedded in the data stream. When the Prestige registers with the SIP register server, the SIP ALG translates the Prestige’s private IP address inside the SIP data stream to a public IP address. You do not need to use STUN or an outbound proxy if your Prestige is behind a SIP ALG. 12.11.
Prestige 2000W User’s Guide Figure 28 STUN 12.11.4 Outbound Proxy Your VoIP service provider may host a SIP outbound proxy server to handle all of the Prestige’s VoIP traffic. This allows the Prestige to work with any type of NAT router and eliminates the need for STUN or a SIP ALG. Turn off a SIP ALG on a NAT router in front of the Prestige to keep it from retranslating the IP address (since this is already handled by the outbound proxy server). 12.
Prestige 2000W User’s Guide Figure 29 NAT Traversal Configuration Table 11 NAT Traversal Configuration LABEL DESCRIPTION Select Type Select Disable NAT if the Prestige is not behind a NAT router or the NAT router is a SIP ALG. Select By Outbound Proxy if your VoIP service provider has a SIP outbound server to handle voice calls. This allows the Prestige to work with any type of NAT router.
Prestige 2000W User’s Guide Table 11 NAT Traversal Configuration (continued) LABEL DESCRIPTION STUN Server IP Type the IP address or domain name of the STUN server in the first field. You can use up to 127 ASCII characters. Enter the STUN server’s listening port for STUN requests in the second field. Leave this field set to the default if your VoIP service provider did not give you a server port number for STUN. STUN Interval(sec.
Prestige 2000W User’s Guide Table 12 SIP (continued) LABEL DESCRIPTION Local Name This field displays the name used to interoperate with other SIP devices and identify your Prestige on a network. Phone Number This field displays your telephone number as your VoIP provider gave you. Registration Status This field displays either Registered or Not Registered depending on the success of your Prestige’s connection to the SIP-Server. 12.
Prestige 2000W User’s Guide Figure 31 Phonebook Table 13 Phonebook LABEL DESCRIPTION Add New Entry Speed Dial Select a speed dial key combination from the drop-down list box if you want to use the speed dial function with this phone book entry. Display Name. Enter a descriptive name to identify the party that you will use this entry to call. User Info Enter the SIP number of the party that you will call (use the number or text that comes before the @ symbol in a full SIP URI).
Prestige 2000W User’s Guide Table 13 Phonebook (continued) LABEL DESCRIPTION EDIT Click this button to change the phone book entry. The entry displays in the Add New Entry section of the screen where you can edit it. CLEAR Click CLEAR to erase all of your phone book entries. 12.
Prestige 2000W User’s Guide Figure 32 Wireless Setting Table 14 Wireless Setting 88 LABEL DESCRIPTION Wireless Mode An 802.11b_AdHoc network is the simplest WLAN configuration, defined as two or more wireless devices within range of each other that from an independent network without the need of an access point (AP). Select Infrastructure to access an AP. SSID (Service Set ID) The SSID identifies the Service Set with which a wireless station is associated.
Prestige 2000W User’s Guide Table 14 Wireless Setting (continued) LABEL DESCRIPTION Default Key Choose from the available WEP keys. Unless advised to do so by your VoIP provider, leave the default key as Key 1 APPLY Click APPLY to save your changes without restarting the Prestige. Your wireless LAN, Internet and SIP settings changes do not take affect until you use RESTART (in the navigation panel). CANCEL Click CANCEL to begin configuring this screen afresh. 12.
Prestige 2000W User’s Guide Figure 34 S/W Update Table 16 S/W Update LABEL DESCRIPTION Auto-provisioning by HTTP If there is an HTTP server set up to update the Prestige’s configuration through auto-provisioning, type its IP address or domain name in this field. Click APPLY to have the Prestige check the server for the latest auto-provisioning file. Update Firmware Note: Remember that you must decompress compressed (.zip) files before you can upload them.
Prestige 2000W User’s Guide CHAPTER 13 Administrator Web Configurator Screens This chapter details the Prestige’s administrator-accessible web configurator settings. Only edit these settings if you understand the technology involved. Note: See Chapter 12 on page 67 for information on the fields that can be configured through the user account. 13.1 NAT Traversal Configuration Click NAT TRVSL to open the following screen.
Prestige 2000W User’s Guide Figure 35 NAT Traversal Configuration Table 17 NAT Traversal Configuration LABEL DESCRIPTION Outbound Proxy Note: If you were not given outbound proxy server details, then type the SIP proxy server settings. Outbound Proxy Server Address Type in the URL or IP address of your main outbound proxy server. This field is the destination address where your Prestige’s SIP traffic is sent. Outbound Proxy Server Port Type in the port number to access proxy services.
Prestige 2000W User’s Guide Use the following screen to set up your Prestige to connect to the SIP server. Note: Enter either the IP address of your SIP server or the URL domain name as given to you by your ITSP. Figure 36 SIP Configuration Table 18 IP Configuration LABEL DESCRIPTION SIP Proxy SIP URI Type the SIP telephone number assigned to your Prestige by your ITSP then the corresponding telephone IP address or URL, and finally a port number with which to make a telephone connection.
Prestige 2000W User’s Guide Table 18 IP Configuration (continued) LABEL DESCRIPTION Registrar Server Address Enter the SIP register server’s IP address or domain name in this field. You can use up to 95 ASCII characters. If you were not given a register server address, then enter the address from the SIP Server Address field again here. Registrar Server Port Enter the SIP register server’s listening port for SIP in this field.
Prestige 2000W User’s Guide 13.3.2 G.729 G.729 is an Analysis-by-Synthesis (AbS) hybrid waveform codec that uses a filter based on information about how the human vocal tract produces sounds. G.729 provides good sound quality and reduces the required bandwidth to 8kbps. 13.4 PSTN Call Setup Signaling PSTNs (Public Switched Telephone Network)s use DTMF or pulse dialing to set up telephone calls.
Prestige 2000W User’s Guide Table 19 PHONE 96 LABEL DESCRIPTION Default Voice Codec A voice codec (coder/decoder) converts voice data to electrical signals for transmission over a network. Use this field to select the type of voice coder/decoder (codec) that you want the Prestige to use. Choosing a voice codec depends on a tradeoff between transmission speed, sound quality and desired bandwidth usage. G.711 provides higher voice quality than G.729 but requires 64kbps of bandwidth while G.
Prestige 2000W User’s Guide 13.6 System Administrator access allows you to use this screen to set up the Prestige’s administrator user name and password. Figure 38 System Settings Table 20 System LABEL DESCRIPTION Admin Login username The default setting for this is “zyxeladmin”. Admin New Password Type in a password. The default password is “1234” Admin Confirm Password Type the new password again in this field. APPLY Click APPLY to save your changes without restarting the Prestige.
Prestige 2000W User’s Guide 13.8 ToS The second byte in an IPv4 packet is the Type of Service (ToS) byte. The first three bits (by themselves) of the ToS byte are referred to as the IP Precedence bits and refer to a priority from 0 to 7. The next three bits are used in conjunction with the IP Precedence bits to define the Diffserv Code Point protocol (DSCP bits). The last two bits are reserved for future use. 13.
Prestige 2000W User’s Guide CHAPTER 14 Troubleshooting This chapter covers potential problems and the corresponding remedies. 14.1 Problems Starting Up the Prestige Table 22 Troubleshooting the Start-Up of Your Prestige PROBLEM CORRECTIVE ACTION The Prestige does not turn on. Make sure you have the battery installed and charged. Remove the Prestige’s battery and reinstall it. If the error persists, you may have a hardware problem. In this case, you should contact your vendor. 14.
Prestige 2000W User’s Guide 14.3 Error Message Troubleshooting The Prestige displays error messages to let you know that an error has occurred. An error may prevent you from connecting to the network or from using the Prestige. For some of the error messages, you may need to contact the system administrator to resolve the problem. Table 24 Error Message Troubleshooting Error Message CORRECTIVE ACTION Battery Low The battery’s power is low. Recharge the battery.
Prestige 2000W User’s Guide Figure 40 Load IP Address Load Default IP <> 14.5 Restoring the Factory Default Settings Follow these directions to set the Prestige back to the factory default settings. 1 Turn the Prestige off. 2 Press the Left key and hold it down while you press the On 3 A message displays (see the following figure) indicating the Prestige has returned to the factory default settings.
Prestige 2000W User’s Guide 102 Chapter 14 Troubleshooting
Prestige 2000W User’s Guide Appendix A Product Specifications See also the Introduction chapter for a general overview of the key features. Specification Tables Table 25 Hardware Specifications Default IP Address 192.168.1.3 Default Subnet Mask 255.255.255.0 (24 bits) Default User Account User name and Password admin, 1234 Default Administrator Account Password zyxeladmin, 1234 Dimensions 40 (W) x 128 (L) x 0.
Prestige 2000W User’s Guide Table 26 Firmware Features 104 Network IP address assignment: Fixed IP, DHCP, PPPoE HTTP, TFTP, TCP, UDP, DNS, ARP, ICMP Management LCD screen menus Embedded Web Configurator Auto-provisioning: The Prestige acts as a HTTP client to receive configuration file from HTTP server automatically when booting up Wireless ESSID Channel ID configurable IEEE 802.11b Frequency Range: 2.
Prestige 2000W User’s Guide Appendix B IP Subnetting IP Addressing Routers “route” based on the network number. The router that delivers the data packet to the correct destination host uses the host ID. IP Classes An IP address is made up of four octets (eight bits), written in dotted decimal notation, for example, 192.168.1.1. IP addresses are categorized into different classes. The class of an address depends on the value of its first octet. • Class “A” addresses have a 0 in the left most bit.
Prestige 2000W User’s Guide Since the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A” address can have a value of 0 to 127. Similarly the first octet of a class “B” must begin with “10”, therefore the first octet of a class “B” address has a valid range of 128 to 191. The first octet of a class “C” address begins with “110”, and therefore has a range of 192 to 223.
Prestige 2000W User’s Guide Since the mask is always a continuous number of ones beginning from the left, followed by a continuous number of zeros for the remainder of the 32 bit mask, you can simply specify the number of ones instead of writing the value of each octet. This is usually specified by writing a “/” followed by the number of bits in the mask after the address. For example, 192.1.1.0 /25 is equivalent to saying 192.1.1.0 with mask 255.255.255.128.
Prestige 2000W User’s Guide Note: In the following charts, shaded/bolded last octet bit values indicate host ID bits “borrowed” to form network ID bits. The number of “borrowed” host ID bits determines the number of subnets you can have. The remaining number of host ID bits (after “borrowing”) determines the number of hosts you can have on each subnet. Table 32 Subnet 1 NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. 0 IP Address (Binary) 11000000.10101000.00000001.
Prestige 2000W User’s Guide Example: Four Subnets The above example illustrated using a 25-bit subnet mask to divide a class “C” address space into two subnets. Similarly to divide a class “C” address into four subnets, you need to “borrow” two host ID bits to give four possible combinations of 00, 01, 10 and 11. The subnet mask is 26 bits (11111111.11111111.11111111.11000000) or 255.255.255.192.
Prestige 2000W User’s Guide Table 37 Subnet 4 NETWORK NUMBER LAST OCTET BIT VALUE IP Address 192.168.1. 192 IP Address (Binary) 11000000.10101000.00000001. 11000000 Subnet Mask (Binary) 11111111.11111111.11111111. 11000000 Subnet Address: 192.168.1.192 Lowest Host ID: 192.168.1.193 Broadcast Address: 192.168.1.255 Highest Host ID: 192.168.1.254 Example Eight Subnets Similarly use a 27-bit mask to create 8 subnets (001, 010, 011, 100, 101, 110).
Prestige 2000W User’s Guide Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet mask also determines which bits are part of the network number and which are part of the host ID. A class “B” address has two host ID octets available for subnetting and a class “A” address has three host ID octets (see Table 27 on page 105) available for subnetting. The following table is a summary for class “B” subnet planning. Table 40 Class B Subnet Planning NO.
Prestige 2000W User’s Guide 112 Appendix B IP Subnetting
Prestige 2000W User’s Guide Appendix C PPPoE PPPoE in Action An ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet, RFC 2516) from your computer to an ATM PVC (Permanent Virtual Circuit) which connects to a DSL Access Concentrator where the PPP session terminates (see Figure 42 on page 114). One PVC can support any number of PPP sessions from your LAN. PPPoE provides access control and billing functionality in a manner similar to dial-up services using PPP.
Prestige 2000W User’s Guide Figure 42 Single-Computer per Router Hardware Configuration How PPPoE Works The PPPoE driver makes the Ethernet appear as a serial link to the computer and the computer runs PPP over it, while the modem bridges the Ethernet frames to the Access Concentrator (AC). Between the AC and an ISP, the AC is acting as a L2TP (Layer 2 Tunneling Protocol) LAC (L2TP Access Concentrator) and tunnels the PPP frames to the ISP. The L2TP tunnel is capable of carrying multiple PPP sessions.
Prestige 2000W User’s Guide Appendix D Wireless LANs Wireless LAN Topologies This section discusses ad-hoc and infrastructure wireless LAN topologies. Ad-hoc Wireless LAN Configuration The simplest WLAN configuration is an independent (Ad-hoc) WLAN that connects a set of computers with wireless stations (A, B, C).
Prestige 2000W User’s Guide Figure 45 Basic Service Set ESS An Extended Service Set (ESS) consists of a series of overlapping BSSs, each containing an access point, with each access point connected together by a wired network. This wired connection between APs is called a Distribution System (DS). This type of wireless LAN topology is called an Infrastructure WLAN.
Prestige 2000W User’s Guide Figure 46 Infrastructure WLAN Channel A channel is the radio frequency(ies) used by IEEE 802.11a/b/g wireless devices. Channels available depend on your geographical area. You may have a choice of channels (for your region) so you should use a different channel than an adjacent AP (access point) to reduce interference. Interference occurs when radio signals from different access points overlap causing interference and degrading performance.
Prestige 2000W User’s Guide 118 Appendix D Wireless LANs
Prestige 2000W User’s Guide Index Numerics 110V AC 5 230V AC 5 64kbps 96 8kbps 96 A Abnormal Working Conditions 6 AbS 95 AC 5 Accessories 5 ACK Message 74 Acts of God 6 Address Assignment 69 Administrator Screens Summary 66 Airflow 5 ALG 81 Alternative Subnet Mask Notation 107 Analysis-by-Synthesis 95 AP (access point) 117 Application Layer Gateway 80, 81 Authority 4 Charge 6 Circuit 4 Circuit-switched Telephone Networks 73 Class B 4 Clicks 95 Client Server, SIP 74 Client-server Protocol 74 Codec 94, 96
Prestige 2000W User’s Guide Domain Name 69 DTMF 95 Dual-Tone MultiFrequency 95 Dust 5 Dynamic Jitter Buffer 21 G.729 22, 95, 96 Germany, Contact Information 7 God, Acts of 6 H E e.g.
Prestige 2000W User’s Guide Listening Port, SIP Server’s 93 Locations, Customer Support 7 M Materials 6 Merchantability 6 Modem 20 Modifications 4 Multimedia 73 N NAT 76 Full Cone 78 Port Restricted Cone 79 Restricted Cone 78 Symmetric 79 NAT Routers 81 NAT Types 77 NAT, Incoming 77 NAT, Outgoing 77 Network Address Translation 76 Network Address Translators 81 Network Type Ad-Hoc(IBSS) 24 New 6 North America 5 North America Contact Information 7 Norway, Contact Information 7 Notebook Computer 20 O OK Re
Prestige 2000W User’s Guide R Radio Communications 4 Radio Frequency Energy 4 Radio Interference 4 Radio Reception 4 Radio Technician 4 Read Me First 19 Real time Transport Protocol 76, 96 Receiving Antenna 4 Redirect Server, SIP 75 REGISTER Server Address 94 REGISTER Server Port 94 Register Server, SIP 76 Registered 3 Registered Trademark 3 Regular Mail 7 Related Documentation 19 Relocate 4 Re-manufactured 6 Removing 5 Reorient 4 Repair 5, 6 Replace 6 Replacement 6 Reproduction 3 Required Bandwidth 95 Res
Prestige 2000W User’s Guide Symmetric NAT, Incoming 80 Symmetric NAT, Outgoing 80 Syntax Conventions 19 T Tampering 6 Telephone 7, 20 Telephone Keys 95 Television Interference 4 Television Reception 4 Thunderstorm 5 ToS 21 Touch Tone® 95 Trademark 3 Trademark Owners 3 Trademarks 3 Translation 3 Troubleshooting Radio interference 99 TV Technician 4 Type of Service 21 U Undesired Operations 4 Uniform Resource Identifier 73 User Agent, SIP 74 User Screens Summary 65 W WAN Setup 68 Warnings 5 Warranty 6 War
