Warranty
Limited Warranty
J.A. HENCKELS INTERNATIONAL Classic Clad cookware is fully and perpetually guaranteed
against defects in materials and/or craftsmanship. For Classic Clad Nonstick this includes the
nonstick surface against chipping, bubbling or peeling. J.A. HENCKELS
INTERNATIONAL promises to repair or replace any defective item. If the product is out of
production, a pan of similar value will be substituted.
Minor imperfections, surface marking as a result of shipping and slight color variations are
normal.
This warranty does not cover damage from misuse or abuse or for purposes other than normal
household cooking or failure to adhere to the manufacturer's use and care instructions. Scratches,
stains, discoloration, damage from overheating, or damage from the use of an automatic
dishwasher are not covered by this warranty. To get the maximum use from your cookware, use
wooden, nylon, heat resistant plastic or silicone utensils and do not put in dishwasher.
J.A. HENCKELS INTERNATIONAL Classic Clad Cookware found to be defective may be
returned, postage paid, along with your return address, telephone number and description of the
problem to:
J.A. HENCKELS INTERNATIONAL
Attn: Consumer Relations Department
171 Saw Mill River Road
Hawthorne, NY 10532
This warranty gives you specific legal rights and you may have other rights, which vary from
state to state.
Website: http://www.j-a-henckels.com
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the
product, where the product was purchased, or who you purchased the product from. Please
review the warranty carefully, and contact the manufacturer if you have any questions.