User's Guide
Table Of Contents
- About This Guide
- Getting Started
- Personalizing
- Changing the System Language
- Setting the Date and Time
- Changing the Ringtone, Notification Sound, and Alarm Sound
- Turning System Sounds On/Off
- Adjusting Volumes
- Switching to Silent or Vibration Mode
- Using Do Not Disturb Mode
- Applying New Wallpapers
- Setting the Theme
- Setting the Home Screen Transition Effect
- Changing the Screen Brightness
- Protecting Your Phone With Screen Locks
- Protecting Your Phone With Screen Pinning
- Knowing the Basics
- Connecting to Networks and Devices
- Phone Calls
- Contacts
- Web Accounts
- Message+
- Web Browser
- Camera
- Gallery
- Music
- Video Player
- Voice Recorder
- More Apps
- Settings
- Upgrading the Phone Software
- Troubleshooting
- Specifications
152
Problem Possible Causes Possible Solution
PIN Code
blocked
You have entered an
incorrect PIN code three
consecutive times.
Contact your service
provider. If the service
provider provides the
nano-SIM card’s PUK
code, use the PUK
code to unlock the
nano-SIM card.
Phone
crashes,
reboots,
freeze, or
cannot be
powered on
Some third-party software
is not compatible with your
phone.
Uninstall the software
that may cause the
problem.
Upgrade the phone
software.
Reset the phone to
factory status.