User Manual
  20  General Terms and Conditions of Service  v.7-1-13
v.7-1-13  General Terms and Conditions of Service  21
Your Device, Number & Email Address
We don’t manufacture any Device that we might sell 
to you or that is associated with our Services, and we 
aren’t responsible for any defects, acts, or omissions 
of the manufacturer. The only warranties on your 
Device are the limited warranties given to you by the 
manufacturer directly or that we pass through. Device 
performance may vary based on device specifications 
(for example, a device’s software, memory, and 
storage), and device performance may impact access 
to all of our Services. Your Device is designed to be 
activated on our networks and in other coverage areas 
that we may make available to you. As programmed, 
it will not accept wireless service from another carrier. 
Except for any legal right you may have to port/transfer 
your phone number to another carrier, you have no—
and cannot gain any (for example, through publication, 
use, etc.)—proprietary, ownership, or other rights to 
any phone number, identification number, email 
address, or other identifier that we assign to you, your 
Device, or your account. We’ll notify you if we decide 
to change or reassign them. Your CDMA PCS phone 
may have software programming lock that protects 
certain of the handset’s operating parameters against 
unauthorized reprogramming. If your device has a 
software programming lock, and you wish to obtain 
the software program lock code for your CDMA PCS 
phone, please call 1-888-211-4727 for information and 
eligibility requirements.
Porting/Transferring Phone Numbers
We don’t guarantee that number transfers to or from 
us will be successful. If you authorize another carrier to 
transfer a number away from us, then that is considered 
a request by you to us to terminate all of the Services 
associated with that number. You’re responsible for all 
charges billed or incurred prior to deactivation and for 
any applicable Early Termination Fees.










