User Manual
  14  General Terms and Conditions of Service  v.7-1-13
v.7-1-13  General Terms and Conditions of Service  15
during the sales transaction, including on-line and 
telephone transactions (if your service plan is not 
specifically set forth in any in-store brochure or printed 
materials, the requirements and terms set forth in the 
current written Agreement and transaction materials 
apply); (iii) any confirmation materials and invoices that 
we may provide to you; and (iv) the terms set forth in 
the coverage map brochures. It is important that you 
carefully read all of the terms of the Agreement.
Additional Terms
Additional terms will apply when you use certain 
applications, programs, Devices, and services, and 
these terms will be provided to you prior to your use 
of the items. Depending on who provides the items, 
the terms may come from us or a third party. You are 
subject to any terms provided by the third party, and 
the terms are directly between you and that third party. 
We are not responsible for these third-party items and 
associated terms. Additional terms will also apply if 
you activate Services as part of a bundle with another 
company’s services (for example, cable services, 
home phone services, etc.). The additional terms 
for bundled Services may either modify or replace 
certain provisions in these Ts&Cs, including terms 
relating to activation, invoicing, payment, and disputing 
charges. Also, a different dispute resolution provision 
may apply to services provided by another company 
(the dispute resolution provisions in this Agreement 
will still apply to our Services). You will be provided 
details on any additional terms with your selection of 
any bundled Service. For employee and organization 
discounts, the discount percentage may vary from 
month-to-month based on the terms of the agreement 
between your employer, association, or organization 
and us. The discount will be zero after your agreement 
or your organization’s agreement with our ends. 
Additional terms and eligibility requirements regarding 
organization discounts will be provided to you.
Our Policies
Services are subject to our business policies, practices, 
and procedures (“Policies”). You agree to adhere to all 










