User Manual

14 General Terms and Conditions of Service v.7-1-13
v.7-1-13 General Terms and Conditions of Service 15
General Terms and
Conditions of Service
Please note that these terms may not be the most
current version. A current version of the terms is
available at our website or upon request.
Para solicitar esta literatura en español, por
favor contactar a 1-800-777-4681.
Basic Definitions
In this document: (1) “we,” “us,” “our,” as contracting
agent on behalf of the applicable affiliated entities
providing the products and Services; (2) “you,” “your,”
“customer,” and “user” mean an account holder with
us or any user of our Devices or Services; (3) “Device”
means any phone, aircard, mobile broadband device,
any other device, accessory, or other product that we
provide you, we sell to you, or is active on your account
with us; and (4) “Service” means branded offers, rate
plans, options, wireless services, billing services,
applications, programs, products, software, or Devices
on your account with us. “Service(s)” also includes any
other product or service that we offer or provide to you
that references these General Terms and Conditions of
Service (“Ts&Cs”).
The Service Agreement
These Ts&Cs are part of your service agreement
with us (the “Agreement”) and constitute a contract
under which we provide you Services under terms
and conditions that you accept. THIS AGREEMENT
CONTAINS A MANDATORY ARBITRATION PROVISION
WITH A CLASS WAIVER, A REPRESENTATIVE ACTION
WAIVER, AND A JURY WAIVER PROVISION. In
addition to these Ts&Cs, there are several parts of the
Agreement, which includes but is not limited to the
following: (i) the subscriber agreement and transaction
materials that you receive and accept; (ii) the plan(s)
that you chose as set forth in our written services and
transaction materials that we provide or refer you to