User's Guide

Get Started 3
Activate Your Device
Followtheinstructionsbelowtoactivateyourdeviceifithasnotalreadybeenactivated.Depending
onyouraccountorhowandwhereyoupurchasedyourdevice,itmaybereadytouseoryoumay
needtoactivateitonyourSprintaccount.
n IfyoupurchasedyourdeviceataSprintStore,itisprobablyactivatedandreadytouse.
n IfyoureceivedyourdeviceinthemailanditisforanewSprintaccountoranewlineofservice,it
isdesignedtoactivateautomatically.
l Whenyouturnthedeviceonforthefirsttime,youshouldseeaHands-Free Activation
screen,whichmaybefollowedbyaPRL UpdatescreenandaFirmware Updatescreen.
Followtheonscreeninstructionstocontinue.
n Ifyoureceivedyourdeviceinthemailandyouareactivatinganewdeviceforanexistingnumber
onyouraccount(you’reswappingdevices),youcanactivateonyourcomputeronlineordirectly
onyourdevice.
l Activate on your computer:

o
Gotosprint.com/activateandcompletetheonlineinstructionstoactivateyourdevice.
l Activate on your device:

o
Turnonyournewdevice.(Makesuretheoldoneisturnedoff.)Yourdevicewill
automaticallyattemptHands-FreeActivation.

o
TouchActivatetooverrideauto-activationandstartthemanualactivationwizard.

o
Followtheon-screenpromptstocompletetheactivationprocess.
Toconfirmactivation,openthebrowserandtrybrowsingtheWeb.Ifyourdeviceisstillnotactivated,
visitsprint.com/supportforassistance.IfyoudonothaveaccesstotheInternet,callSprintCustomer
Serviceat1-888-211-4727.

Tip:DonotpressthePowerButtonwhilethedeviceisbeingactivated.PressingthePower
Buttoncancelstheactivationprocess.
Note:Ifyouarehavinganydifficultywithactivation,visitsprint.com/support.
Sprint Account Information and Help
Findoutaboutaccountpasswordsandinformationaboutmanagingyouraccountandfindinghelp.