User Guide AT&T Velocity® 2
Copyright © 2018 ZTE CORPORATION. All rights reserved. No part of this publication may be excerpted, reproduced, translated or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without the prior written permission of ZTE Corporation. The manual is published by ZTE Corporation. We reserve the right to make modifications on print errors or update specifications without prior notice. microSDXC is a trademark of SD-3C, LLC. Version No. : V1.
Contents Get Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Know Your Velocity 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Manage Your Device and Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connect to the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Guest Wi-Fi® . . . . . . . . . . . .
Enable MAC/IP/Port Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Enable DMZ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Enable VPN Passthrough. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Configure APN Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Set Router Options . . . . . . . . . . . . . . . . . .
Get Started This chapter provides an overview of the features of your AT&T Velocity 2 and instructions for setting up your mobile hotspot and connecting to the internet. Know Your Velocity 2 Your Velocity 2 enables you to create a Wi-Fi network anywhere there is cellular network coverage. You can use that network to connect your laptop and other Wi-Fi capable devices to your service provider’s mobile broadband network, enabling them to connect to the internet.
Power button WPS button External antenna connector Status indicator light Touch screen 2 USB Type-C charging port Nano-SIM/microSDXC™ card slot GET STARTED
Status Indicator Light The color and behavior of the light indicates the device's current status regarding network connection, nano-SIM card, software updates, and more.
Install the Battery 1. Remove the back cover. 2. Insert the battery as shown. Align the contacts with the metal springs. Press the battery down into the case. 3. Replace the back cover. Note: The battery is precharged and ready to use. To recharge it, see Recharge the Battery on page 29.
Accessories • U SB Type-C cable – Connect to your Velocity 2 to recharge the battery or to provide a wired connection to your computer for internet access or file sharing. • W all charger – Connect to your Velocity 2 using the USB Type-C cable to recharge the battery or to provide power from a wall outlet.
Manage Your Device and Settings There are two interface options for managing your Velocity 2 device and settings: the touch screen and the browser-based AT&T Wi-Fi Manager. Touch Screen Icons on the touch screen’s top row indicate the status of the mobile hotspot, and several screen elements can be tapped or swiped to configure Wi-Fi and device settings, view data usage details, and view carrier messages.
Touch Screen: Home Screen Elements Icon Indication Network signal strength Network type Main Wi-Fi: Password: Network name and password. Wi-Fi capable devices can connect to the mobile hotspot using this information. New system or network provider message(s). Data usage for current billing period. Tap to view detailed information. Battery power level Wi-Fi: Number indicates currently connected devices. Tap to configure basic Wi-Fi settings.
AT&T Wi-Fi Manager The AT&T Wi-Fi Manager is a browser-based user interface for configuring basic and advanced settings for your Velocity 2. To use the AT&T Wi-Fi Manager: 1. Open a browser on a connected device. In the address bar, enter http://attwifimanager or http://192.168.1.1. 2. Enter the login. (The default login is attadmin.) 3. Click Login. Note: When you log in using the default “attadmin”, you will be prompted to create a new, unique login.
Connect to the Internet You can connect up to 10 wireless devices, such as smartphones, laptops, tablets, digital cameras, printers, gaming consoles, and digital picture frames, to your mobile hotspot’s Wi-Fi network(s). (See Set Maximum Number of Connected Devices on page 18 for instructions on setting connections for the Main Wi-Fi and Guest Wi-Fi networks.
b) On the wireless device you wish to connect, view the list of available Wi-Fi networks. Locate and select your hotspot's network name (e.g., ATT-WIFI-XXXX). c) Click Connect or Join. d) Input the password for the network. (Refer to the home screen of your Velocity 2 for this password.) If needed, select Next. 3. Launch your browser. Connect a WPS-Enabled Wireless Device You can connect WPS-enabled devices to your mobile hotspot without the need to manually enter a password.
3. On the wireless device you wish to connect, press the WPS button. 4. On the Velocity 2 touch screen, tap OK. Your mobile hotspot and the wireless device will communicate and establish the connection. Note: You can also initiate a WPS connection from the Velocity 2 touch screen without pressing the button. From the home screen, tap Wi-Fi Main Wi-Fi Network or Guest Wi-Fi Network WPS Pair with Main Wi-Fi or Pair with Guest Wi-Fi. From the AT&T Wi-Fi Manager: 1.
12 GET STARTED
Guest Wi-Fi You can provide one-time access to your mobile hotspot with a second (Guest) network and password. You can enable the Guest Wi-Fi network on the Velocity 2 touch screen or on the AT&T Wi-Fi Manager. Note: The Guest Wi-Fi network is turned off when your Velocity 2 is restarted. Enable Guest Wi-Fi On the touch screen: 1. From the home screen, tap Wi-Fi Turn On. Guest Wi-Fi Network 2. Tap OK. The current (default) Guest Wi-Fi network name and password appear. 3.
On the AT&T Wi-Fi Manager: 1. Log in, and click Home in the navigation menu. 2. Click Turn On Guest Wi-Fi. 3. Now users can connect using the Guest Wi-Fi network name and password.
Use Your Velocity 2 This chapter describes the basics of using and managing your Velocity 2 and its Wi-Fi network(s). It includes instructions for using the touch screen and the browser-based AT&T Wi-Fi Manager. Security Credentials Connecting to and managing your Velocity 2 and its Wi-Fi network(s) involves three different passwords: • Main Wi-Fi network password – Enter this password when connecting a wireless device to your mobile hotspot's Main Wi-Fi network.
View Your Data Usage You can view estimates of your data plan usage on the Velocity 2 touch screen or the AT&T Wi-Fi Manager. These estimates are not accurate for billing purposes. The data counter resets automatically at the beginning of the next billing cycle. You can view more detailed information on your data usage as follows. Tap to view usage details On the touch screen: 1. From the home screen, tap the data usage bar. 2.
On the AT&T Wi-Fi Manager: 1. Log in, and click Data Usage in the navigation menu. 2. View data usage information, including the data usage estimate for your device and others, the date on which the billing cycle resets, and a statement on your data usage so far. This may include rollover data (unused plan data that can be used in the next billing period), if available. You can also do the following: • Data Usage Disclaimer – Click to view the disclaimer.
2. View a list of currently connected devices, with each device's name, IP address, MAC address, and network (Main or Guest). Set Maximum Number of Connected Devices You can connect up to 10 wireless devices to the mobile hotspot. These connections are shared between the mobile hotspot’s Main and Guest Wi-Fi networks. You can change the total number of connections allowed. You can also change how many connections are available for the Main and Guest Wi-Fi networks.
4. Beside Main or Guest on the slider, tap to increase the number of connections available for that network. This will decrease the number available for the other network. 5. Tap Save. On the AT&T Wi-Fi Manager: 1. Log in, and click Home in the navigation menu. 2. Under Main and Guest Wi-Fi Max Devices, use the Max Wi-Fi drop-down menu to adjust the maximum number of Wi-Fi connections. 3. Click + beside Main Wi-Fi or Guest Wi-Fi to increase the number of connections permitted for that network.
Block Devices You can block a device that is currently connected to your mobile hotspot. It will be disconnected, and it will not be able to connect again unless you choose to unblock it. Reasons that you may want to block a device include: • Preventing overuse of your bandwidth and possible resulting overage charges on your plan. • Temporarily restricting a child's internet access. You can block devices from the Velocity 2 touch screen or the AT&T Wi-Fi Manager.
On the AT&T Wi-Fi Manager: 1. Log in, and click Connected Devices in the navigation menu. 2. In the list of connected devices, locate the name of the device you want to block. Click the Block Access checkbox beside it. 3. Click Apply OK. Unblock Devices You can unblock a device that you've previously blocked. This will allow it to connect to the mobile hotspot again. You can unblock devices from the Velocity 2 touch screen or the AT&T Wi-Fi Manager.
4. Tap Unblock beside the name of the device you want to unblock. 5. Tap OK. The selected device will be able to connect to your mobile hotspot again. On the AT&T Wi-Fi Manager: 1. Log in, and click Connected Devices in the navigation menu. 2. In the list of blocked devices, locate the name of the device you want to unblock. Click the Unblock Access checkbox beside it. 3. Click Apply OK.
2. Tap any message to read the full text. 3. To delete the message, swipe up to reach the end of the message, and then tap Delete OK. On the AT&T Wi-Fi Manager: 1. Log in, and click Messages in the navigation menu. 2. Click a message to read it. 3. To delete a message, click the checkbox beside it, and then click Delete. To delete all messages on the page, click Delete All. File Sharing If a microSDXC card is inserted in your Velocity 2, you can share files on it via Wi-Fi or USB connection.
On the AT&T Wi-Fi Manager: 1. Log in, and click File Sharing in the navigation menu. 2. Click the Settings tab. 3. Click Wi-Fi Only to set the sharing mode. You can manage the following options, if needed: • Path to Share – Permit access to data on the entire microSDXC card (Entire microSD card) or only to a file you designate (Select File Path). • Access Type – Permit files on the microSDXC card to be viewed only (Read Only) or both viewed and changed (Read/Write). 4. Click Apply. 5.
2. Enter http://attwifimanager in the address field. 3. From the AT&T Wi-Fi Manager login screen, click Access the files on the microSD card. 4. Use the File Browser to view, upload, or download files on the microSDXC card. Share Files via USB You can share files by connecting your Velocity 2 to a computer with the USB Type-C cable. On the touch screen: 1. From the home screen, tap Settings. 2. Tap File Sharing Share Mode. 3. Tap USB Only. 4.
On the AT&T Wi-Fi Manager: 1. Log in, and click File Sharing in the navigation menu. 2. Click the Settings tab. 3. Click USB Only to set the sharing mode. 4. Click Apply. 5. Connect your Velocity 2 to a computer with the USB Type-C cable. 6. Press and hold the touch screen to unlock your Velocity 2, and tap OK to continue. When you enable this function, Wi-Fi will be turned off. You can now access files using your computer’s file viewer.
Battery Extend Battery Life The mobile hotspot is configured (by default) to optimize battery life. Battery life is affected by: • Standby time • Data throughput • M obile broadband signal strength (the better the signal, the longer the battery life) • Wi-Fi range • Touch screen brightness and timeout There are several settings you can adjust to help extend the battery life of your Velocity 2.
On the touch screen: 1. From the home screen, tap Wi-Fi. 2. Adjust these settings: • i-Fi Sleep Mode – Tap to select a W shorter time period (5 minutes or 10 minutes). The shorter the time, the longer the battery life. • i-Fi Range – Tap to select a W shorter range (Medium or Short). The longer the range, the shorter the battery life. 3. From the home screen (tap to return), tap Settings Display. 4.
On the AT&T Wi-Fi Manager: 1. Log in, and click Settings in the navigation menu. 2. Click Wi-Fi Advanced Settings. 3. Adjust these settings: • i-Fi Coverage – Click the drop-down menu and W select Short. • leep Mode – Click the drop-down menu and select a S shorter time period. Recharge the Battery The battery is precharged. To recharge the battery, you can use a wall outlet (the faster option) or the USB port on a computer. Recharge using a wall outlet (faster): 1.
Recharge using a USB port: 1. Attach one end of the USB Type-C cable to your Velocity 2. 2. Connect the other end of the cable to the USB port on a computer. When the battery is fully charged, the status indicator light on the Velocity 2 will be solid green, and the touch screen battery icon will appear full: . Security Change Wi-Fi Network Name or Password You can customize the network name and/or password for the Main or Guest Wi-Fi network(s) on the AT&T Wi-Fi Manager.
4. Click Apply. Note: When the network name or password is changed, all connected devices will be disconnected and will have to reconnect. Change AT&T Wi-Fi Manager Access Settings You can customize the login (password) used to access the AT&T Wi-Fi Manager. On the AT&T Wi-Fi Manager: 1. Log in, and click Settings in the navigation menu. 2. Click Advanced Administrator. 3. Enter the current login in the Current Login field.
4. Enter the desired new login in the New Login and Verify New Login fields. (The login must have at least 4 characters and no more than 32 characters.) 5. Click Apply. Note: Record the new login in a safe place. If you forget it, you will need to restore the default login (attadmin) by resetting the device to factory default. (See Reset Your Velocity 2 on page 38.) Change Wi-Fi Security Types You can set the preferred type of Wi-Fi security for your mobile hotspot on the AT&T Wi-Fi Manager.
3. Click the Security Type drop-down menu, and select the desired security type. (WPA2(AES)-PSK is recommended and should be used whenever possible.) • PA2(AES)-PSK – Recommended. Other users can access W your mobile hotspot only if they enter the correct password. • PA-PSK/WPA2-PSK – Other users can access your mobile W hotspot only if they enter the correct password. • PEN – Not recommended.
5. Reconnect your Wi-Fi device(s) using the new password. See Connect to the Internet on page 9. Configure International Data Roaming You can choose whether or not to allow the mobile hotspot to be used when roaming internationally. Note: When enabled, international roaming data charges will apply. On the touch screen: 1. From the home screen, tap Settings. 2. Tap International Data Roaming. 3. To enable or disable international roaming, tap the International Data OFF/ON toggle.
On the AT&T Wi-Fi Manager: Log in, and click About in the navigation menu. Software Update Software or firmware updates for your Velocity 2 may become available periodically. You will receive an alert when an update becomes available, and you can check for updates manually from the Velocity 2 touch screen. Once an update becomes available, you can install it immediately or (if it is not a critical update) postpone installation for up to 12 hours. After 12 hours, the update installs automatically.
Check for and Install an Update On the touch screen: 1. If you have received an update alert: You can choose to update now or to postpone. Go to step 4. If you want to check for updates manually: From the home screen, tap Settings. 2. Tap AT&T Software Update. 3. Tap Check for Updates. 4. If an update is available, the software will be downloaded automatically. If the update is not critical, you have two options: • • Tap Reboot & install to install the update immediately.
Replace the SIM Card Your Velocity 2 comes with the nano-SIM card preinstalled. If you need to replace the nano-SIM card, follow these steps: 1. Power off your Velocity 2. Insert the tip of the tray eject tool into the hole next to the card tray. 2. Pull out the card tray. Remove the existing nano-SIM card (if present). 3. Insert the new nano-SIM card. Note: You can also insert a microSDXC card (sold separately) in the card tray, as shown. 4. Carefully slide the tray back into place.
Reset Your Velocity 2 You can reset your Velocity 2 to factory default settings. (You may need to do so to restore the default AT&T Wi-Fi Manager login if you have changed it and cannot remember the new one.) Notes: • I f you reset your Velocity 2 to factory settings, all of your customizations will be lost. • W hen you reset your Velocity 2, any currently connected devices will be disconnected. They will have to be reconnected after the Velocity 2 restarts.
Advanced Settings This chapter provides information on how to configure advanced settings for your Velocity 2, such as Wi-Fi network options, WAN and router settings, and more. You can manage these settings from the AT&T Wi-Fi Manager. Set Wi-Fi Network Options 1. Log in to the AT&T Wi-Fi Manager, and click Settings in the navigation menu. 2. Click Wi-Fi Advanced Settings. 3. Manage the following options, as needed: • Wi-Fi Coverage – Select the range of the Wi-Fi signal.
hannel Bandwidth – Select a bandwidth option, if C necessary (not recommended without prior experience). When using the 2.4 GHz band, select 20MHz or 20MHz/40MHz; when using the 5 GHz band, select 20 MHz, 20 MHz/40 MHz, or 20 MHz/40 MHz/80 MHz. • Country/Region Code – Select the country in which your Velocity 2 is located. • Frequency (Channel) – Select the frequency (channel) for your Wi-Fi network(s).
2. Click Firewall Port Forwarding. 3. Beside Port Forwarding Settings, click Enable. 4. Click Apply. The Port Forwarding Settings options and Current Virtual Servers (port forwarding rules) list will appear. Incoming traffic will be forwarded to specific ports and devices on your network using their local IP addresses. 5. Identify the ports to forward by entering information in the following fields: IP Address, Port Range, Protocol (optional), and Comment. 6. Click Apply.
Some applications are predefined. You can define additional applications by clicking Add Custom Application, but you need to know details of the traffic used and generated by the applications you wish to define. In particular, you need to know the port numbers and the protocol (TCP, UDP) used by outgoing traffic. ropped – Internet traffic is blocked by default. Only traffic D from the selected predefined or custom applications is allowed to access the internet. 5. Click Apply.
1. Log in to the AT&T Wi-Fi Manager, and click Settings in the navigation menu. 2. Click Advanced Router. 3. Beside VPN Passthrough, click Enable. 4. Click Apply. Configure APN Details The Access Point Name (APN) is checked to determine the type of network connection to establish. Your mobile hotspot comes preconfigured with the APN for AT&T. Add an APN for Another Network 1. Log in to the AT&T Wi-Fi Manager, and click Settings in the navigation menu. 2. Click Network APN. 3.
Select an APN Entry to Use 1. From Settings Network APN, beside Mode, click Manual. 2. In the Profile Selection drop-down menu, select the entry for the APN you wish to use. 3. Click Set Default OK. Remove an APN Entry 1. From Settings Network APN, beside Mode, click Manual. 2. In the Profile Selection drop-down menu, select the entry for the APN you wish to remove. 3. Click Delete OK. Set Router Options 1. Log in to the AT&T Wi-Fi Manager, and click Settings in the navigation menu. 2.
Troubleshooting Problem Suggested Solution(s) Cannot establish Wi-Fi connection between Velocity 2 and wireless device On the wireless device, refresh the Wi-Fi network list, and select the correct SSID (network name). The Main Wi-Fi network name appears on your Velocity 2 home screen. Enter the correct password for the network. The Main Wi-Fi network password appears on your Velocity 2 home screen.
Problem Suggested Solution(s) Connected device cannot access the internet Check that the nano-SIM card is correctly inserted in the Velocity 2. Move the Velocity 2 to a location with a better signal. Contact your service provider. Cannot access the Enter the correct address. The default AT&T Wi-Fi Manager address is http://192.168.1.1 or http://attwifimanager. Only use one network adapter in your PC. Do not use any proxy server.
Specifications Mechanical Specifications Weight 4.55 oz. Dimensions 4.54" (L) x 2.61" (W) x 0.61" (D) Display 2.
Health and Safety Information Don’t use at gas stations. Power off when asked to in hospitals and medical facilities. Small parts may cause choking. Avoid contact with anything magnetic. Avoid contact with liquids. Keep your device dry. Power off when near explosive materials or liquids. Don’t rely on your device for emergency communications. Keep away from pacemakers and other electronic medical devices. Power off when asked to in aircrafts and airports. Don’t dispose of your device in a fire.
FCC Regulations This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
operate the equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. RF Exposure Information (SAR) This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the United States.
For this device, the highest reported SAR value for usage near the body is 1.41 W/kg. While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirements. SAR compliance for body operation is based on a separation distance of 10 mm between the unit and the human body. Carry this device at least 10 mm away from your body to ensure RF exposure level compliant with or lower than the reported level.
• D o not expose your device or its accessories to liquid, moisture, or high humidity. • Do not drop, throw, or try to bend your device or its accessories. • D o not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories. • Do not paint your device or its accessories. • D o not attempt to disassemble your device or its accessories. Only authorized personnel can do so. • P lease check local regulations for disposal of electronic products.
Device Heating Your device may become warm during charging and during normal use. Electrical Safety Accessories • Use only approved accessories. • Do not connect with incompatible products or accessories. • T ake care not to allow metal objects, such as coins or key rings, to contact or cause a short-circuit in the battery terminals. Faulty and Damaged Products • Do not attempt to disassemble the device or its accessories.
Medical Devices Please consult your doctor and the device manufacturer to determine if operation of your device may interfere with your medical device. Hospitals Power off your device when requested to do so in hospitals, clinics, or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment. Aircraft Power off your device whenever you are instructed to do so by airport or airline staff.
Warranty ZTE offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship for a period that expires one year from the date of sale of the Product to you, provided that you are the original end user purchaser of the Product and provided that your purchase was made from a supplier authorized by the Seller. Transfer or resale of a Product will automatically terminate warranty coverage with respect to that Product.
abuse, accident, alteration, improper installation, incorrect voltage application, food or liquid spillage, acts of God. c) Normal wear and tear. d) If the Product has been opened, modified or repaired by anyone other than a warranty service center or if it is repaired using unauthorized spare parts. e) If the serial number or mobile accessory date code has been removed, erased, defaced, altered or is illegible in any way subject to sole judgment of ZTE.
How to Get Warranty Service To obtain warranty service, please call (877) 817-1759. Please have the following information available when you send the device in for repair: • A valid Proof of Purchase • Return address • Daytime phone number or fax number • Model number • I MEI number (Look for the 15-digit IMEI number behind the battery of the device.
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