User's Manual
Symptom  Resolution 
My phone is slow 
to respond or 
freezes 
Restart your phone to refresh the memory. 
Uninstall applications you are no longer 
using. 
Check the network signal strength. With only 
1 or 2 bars, the battery has to work hard
er to 
maintain network contact. Switch off Wi-Fi, 
Bluetooth & GPS if you are not using them. 
The battery may be worn out. 
The battery 
discharges quickly 
I cannot charge 
the phone 
Confirm the charger is properly inserted. 
Remove the battery, clean the contacts and 
check it is inserted correctly. The battery may 
be worn out. 
Tip: Charge the tablet by connecting to a 
computer using the USB lead supplied. 
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