User's Manual

Troubleshooting and Warranty Information
Please check the manual thoroughly before contacting your
service provider.
Symptom Solution
Hold the power key to check the tablet is not
in silent mode.
No incoming ring
or alarm tone
Check the ring tone and ring volume settings.
How do I extend
the incoming ring
time?
This is not a device setting. Please contact
your Service Provider to extend the ringing
time.
How do I change
the Ringtone?
Go to Settings > Sound & display > Phone
ringtone
A phone number
cannot be dialled
Check for network coverage
Check you have Voice enabled on your plan.
Check you have an active account or credit.
I cannot connect
to the internet
Check for network coverage. Check you have
a valid data SIM with available credit.
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