User's Manual

Health and safety
43
Problems and their solutions
Symptoms Possible Causes Solutions
Phone won’t turn
on
The battery is flat Charge the battery
Poor contact Reinstall the battery
Phone turns itself
Battery very low Charge the battery
Poor standby time
Deceasing of battery
performance
Replace the battery
Weak network signal Turn off the phone
Can’t connect to
the network
Weak network signal
Move to where the signal is
Out of the service
area
Make sure you’re in a network
service area.
Calls keep cutting
Weak network signal
Move to where the signal is
Phone doesn’t
ring when I
receive incoming
calls
Phone is set to ‘Mute’
or minimum volume.
Enter ‘User Profiles’ to select a
Non-silent mode, or increase the
ring volume.