User's Manual

64
Symptoms Possible Causes Solutions
Does not ring
upon incoming
calls
Set“Silent”ormini-
mum volume
Enter“Profiles”
to set General or
check the ringer
volume
Prompt to input
PUK
SIM card locked due
to entering the wrong
PIN code three times
Contact your net-
work operator
Unable to view
some photos
Your phone doesn’
t support the photo
format, or the size of
the photo is too big
Change the photo
format or size