User's Manual
63
Troubleshooting 
Symptoms Possible Causes Solutions
Unable to turn 
the phone on
Inadequate battery 
capacity
Charge the battery
Poor contact Reinstall the battery
Automatic
power-off
Low battery 
Recharge the bat-
tery
Inadequate 
standby time
Decreasing battery 
performance 
Replace the battery
Poor network signal
Turn off the phone if 
the signal is poor
Unable to con-
nect to the net-
work 
Poor network signal Move to other areas
Out of the service 
area
Make sure your 
phone is in a net-
work service area
Call drop Poor network signal Move to other areas










