User Guide

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document are registered trademarks of Zortrax and are subject to legal protection.
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Error Number Potential Cause Suggested Solution
#4:10 Platform Heating Plate: Temper-
ature uctuation
-Check if the heatbed cable
is properly connected to the
heatbed,
-Check if the heatbed cable
is properly connected to the
motherboard,
-Heatbed cable replacement,
-Heatbed cable adapter
replacement
#5:5 Endstop X: Homing failure -Check if the X-axis endstop is
properly connected,
-Carry out X/Y axes mainte-
nance,
-X-axis endstop replacement
#6:5 Endstop Y: Homing failure -Check if the Y-axis is properly
connected,
-Carry out X/Y axes mainte-
nance,
-Y-axis endstop replacement
#7:5 Endstop Z: Homing failure -Ensure that nothing is blocking
the platform while it is moving
to the very bottom,
-Check if the Z-axis endstop is
properly connected,
-Z-axis endstop replacement
#8 Unable to communicate with
the control board
-Check the connection between
the Android board and the
motherboard,
-Contact your Reseller/Dis-
tributor
#15 Cannot update the rmware -Check the connection between
the Android board and the
motherboard,
-Android board cable replace-
ment,
-Android board replacement,
-Contact your Reseller/Dis-
tributor
#19 GUI doesn’t receive packages -Check the connection between
the Android board and the
motherboard,
-Restart the device,
-Android board cable replace-
ment,
-Android board replacement,
-Contact your Reseller/Dis-
tributor