3D Printer User Guide M Series Plus
Table of contents Introduction 3 Intended Use of Zortrax Printers 3 General Safety Information 4 Warning and Safety Labels on Zortrax Devices 6 Learn More About the Zortrax M Series Plus 8 How Does the Zortrax 3D Printer Work? 8 What’s in the Box 9 Main Components 10 Zortrax 3D Printing Technology Glossary 12 First Use Preparation 17 Connecting the Printer to a Network 26 Firmware Update 30 Registering the Printer 32 Navigating through the Menu 38 Material Loading 40 Platform C
Introduction Read this User Guide carefully and thoroughly before operating Zortrax products for the first time. The User Guide includes basic information about the 3D printer, safety and protection guidelines as well as advice on preparing the machine for the first printing and basic maintenance work. Ignorance and non-compliance with these instructions may result in property damage, injuries, device failures, or lower quality of 3D prints.
General Safety Information This User Guide contains important safety directions that should be followed during installation and operation of Zortrax 3D printers. It also mentions situations which require special attention and includes warnings against negligence and misuse that could cause damage or injuries. Always read the safety data sheets available at: https://zortrax.com/filaments/. They are a source of basic information and safety procedures for the materials you use.
Food and beverages should be kept away from both the 3D printers and 3D printed objects. While operating Zortrax devices, all measures regarding health and safety provided in this User Guide as well as in separate regulations should be taken into account. Electrical Safety Zortrax 3D printers have been tested for compliance with Low Voltage Directive.
While following post-processing procedures, wear safety gloves and glasses in order to avoid injuries that may be caused by sharp edges and fragile elements of the models. To avoid injuries, be particularly careful while removing the prints from the platform. Always wear safety gloves and glasses. Risk of Burns There is a high risk of burns while operating Zortrax printers as the extruder’s temperature may reach up to 290°C [554°F]. Do not touch the extruder with bare hands.
This symbol indicates that special care should be taken when repairing the device. Also, it points out an important step to be carried out The printer needs to be placed on a flat and stable surface to ensure proper quality of the prints Hot surface. Do not touch Do not reach into moving elements Safe Storage and Transport Guidance Zortrax devices must be stored between 0 and 35°C [32 - 95°F]. The storage space should be free of moisture and other extreme conditions.
Learn More About the Zortrax M Series Plus The Zortrax M Series Plus includes two 3D printer models - the M200 Plus and M300 Plus, which together with Z-SUITE and dedicated materials constitute the whole 3D printing ecosystem. Thanks to these devices, it is possible to turn digital, three-dimensional projects into reality using the Layer Plastic Deposition (LPD) technology. The LPD technology involves depositing one layer of material after another in order to form a predesigned shape.
What’s in the Box * delivered only with the Zortrax M300 Plus ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
Main Components 1. Front view Material Guide Extruder Cable Hotend Touchscreen 10 ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
2. Right-side view Extruder Material Endstop Material Spool Side Cover USB Port 3. Left-side view Spool Holder Perforated Plate Power Connector and Switch Platform ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
Zortrax 3D Printing Technology Glossary EXTRUDER the mechanism which ensures material feeding, heating, and extruding as well as cooling of the print. Its main components include the hotend and the nozzle. The material is melted in the hotend, and then pushed through it until it exits the nozzle. The melted thermoplastic is deposited layer by layer to form a predesigned shape. Additionally, there are three fans on the extruder: one which cools the whole mechanism and two which cool the print.
MATERIAL GUIDE the tube which feeds the material from the spool to the extruder at the proper angle. The material guide in the M Series Plus printers has to be attached to the extruder and to the material endstop placed at the back of the printer. MATERIALS specially dedicated Zortrax printing materials which maximize the benefits of 3D printing. These thermoplastic materials are in the form of filaments wound on a spool. Zortrax offers a wide choice of materials, which are available at: https://zortrax.
perforated plate increases adhesion of the model to the platform surface. The platform can easily be removed or put back in place. PLATFORM CALIBRATION a procedure which lowers the risk of issues that may occur during the printing process. It involves checking the distance between the nozzle and five points on the platform, and tightening/loosening the calibration screws. POST-PROCESSING all procedures of mechanical and chemical treatments that improve the final look of the model.
SPOOL HOLDER the element which is used to secure the spool of material at the back of the printer. In the M200 Plus, the holder consists of two connected parts. It can be opened and closed with the push-to-open/close mechanism. In the M300 Plus there is a one-piece spool holder. STARTER KIT several pieces of equipment that are put together in one set. Apart from the heatbed and the perforated plate, the set contains tools and protective equipment.
Z-SUITE the application created specifically for Zortrax devices. Z-SUITE prepares a model for 3D printing by generating the file in the .zcodex/.zcodex2 format. Z-SUITE allows the users to change and adjust the print settings, such as the size of the model, layer thickness, the type of infill, or how many support structures will be generated. The last step is to transfer the file to the printer’s storage over Wi-Fi/Ethernet cable, or by using a USB flash drive. 16 ©2021, Zortrax S.A. All rights reserved.
First Use Preparation 1. Open the box and remove the upper cushioning. 2. Take the 3D printer out of the box*. When lifting or moving the printer, do not grab: A. belts; B. shipping clips; C. extruder *Due to the printer’s weight, the Zortrax M300 Plus should be taken out of the box or moved by two people. ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
3. Remove the foil. 4. Remove one side cover - either left or right*. *This step applies only to the M200 Plus. 18 ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
5. Remove the fillers. 6. Remove the protection elements (shipping clips and safety belt). ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
7. Remove the foam with accessories and the Starter kit box. 8. Lower the heatbed mount by pressing the places marked in the picture. 20 ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
9. Remove the protective cap from the camera inside the printer (front right corner of the printer’s housing). *In the case of the M300 Plus, install all side covers. 10. Install the build platform onto the bolts marked in the picture. Remember to install the platform with the perforated plate and its five silver calibration squares directed up. ©2021, Zortrax S.A. All rights reserved.
11. Plug the heatbed cable into the platform* and into the adapter placed in the Z-axis cover. *For the M300 Plus, plug in the perforated plate small cable as well. 12. Install the extruder cable clamps in the holes at the back of the printer. Place the extruder cable in the clamps. 22 ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
13. Detach the extruder upper printed cover and plug the extruder cable in. Next, reattach the upper printed cover. 14. Attach the material guide to the extruder and to the material endstop. Next, attach the guide to the extruder cable using material guide clamps. ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
15. Plug the power cable in. 16. Attach the spool holder to the back of the printer. Place the spool onto the fixed part of the holder and insert the other part until it clicks. The spool should rotate anti-clockwise. 24 ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
17. Feed the material into the extruder through the material endstop and the material guide. 18. To install the firmware in your printer, download the latest firmware version from support.zortrax.com/ downloads. Transfer the Update.zar2 file to a USB drive and plug it into the port at the front of the device. To start the installation, select Refresh. Next, calibrate the platform: select Tools, next Platform, and Calibrate from the menu. Follow the instructions on the screen. ©2021, Zortrax S.A.
Connecting the printer to a network Each Zortrax M Series Plus printer can be connected to a local network in two ways: via Wi-Fi or an Ethernet cable. Both methods allow you to manage the printer directly from Z-SUITE and make it possible to remotely transfer .zcodex/.zcodex2 files from your computer to the printer. To connect the printer to a Wi-Fi network, open the Settings menu and select Wi-Fi. From the list of available networks, choose your network and if it’s required, enter the password.
To connect the printer with an Ethernet cable, create a local network and connect the router/modem/switch to the printer. The connection will be established automatically. You can control the Ethernet connection settings in the main menu; select Settings and Ethernet. ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
Once your printer is connected to the network, open the My Devices panel in Z-SUITE. You can search for devices available in the local network and add them to the program’s panel. Select the icon with your printer’s IP address and click on it to add the printer to the panel. You can also add a printer manually by typing its IP address. 28 ©2021, Zortrax S.A. All rights reserved.
Each added printer can easily be managed in Z-SUITE. You can start, stop, and pause the printing process, see the printer’s current state (Ready to Print / Printing / Paused / Offline), change the name of your printer, preview basic information about the printer, or display the preview from the printer’s camera. In the 3D Printer Files tab, you can preview all .zcodex/.zcodex2 files that are stored on the printer’s USB flash drive. ©2021, Zortrax S.A. All rights reserved.
Firmware Update If your printer is connected to the Internet using either Wi-Fi or an Ethernet cable, it automatically checks for available firmware updates. Every time you turn on the printer, you will see the launcher displaying information about the current firmware version and whether the firmware can be updated. Once you get this notification, follow the instructions displayed on the screen. You can also check if there is an available firmware update using options from the menu.
©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
Registering the Printer In order to be able to download and install firmware updates, as well as ensure safe performance of the Zortrax Endureal, you have to register your printer at: zortrax.com/ register. The procedure is simple and requires following a few steps in the printer’s menu and on the website. To complete the registration, you will need a Zortrax ID account. If you don’t have the account, you will be able to create it during the registration. 1.
2a. Select your device on the website. 2b. Log into your Zortrax ID account. If you don’t have the account, create it now. ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
2c. Fill in the form. 2d. Write down or memorize the PIN code you can see on the screen. You will have to enter the code on the printer’s screen. 34 ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
3. Enter the PIN code provided on the website and select OK. 4. You device has been successfully registered. ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
Unregistering the Printer 1. Open the Settings menu and select Unregister your device. 2. Confirm the action by selecting Unregister on the screen. 36 ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
3. You have successfully unregistered your device. ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
Navigating through the Menu The printer’s functions can be activated or deactivated through the options available in the menu. The main menu is divided into four submenus: HOME, TOOLS, SETTINGS, and PRINT. Each category is discussed in detail below. HOME: this menu displays all relevant information about the printer: the printer’s IP address, the type of connection to a local network: either Wi-Fi or Ethernet cable, the material loaded into the extruder, and storage used on the USB flash drive.
Working options -> Model sorting - this function allows you to organize saved models by the date and time of saving, or by the file size. Ignore material endstop - this option allows you to print without having to use the material endstop. In this menu, you can also adjust the Screen brightness. About printer - this tab contains information which identifies the printer model, its firmware and hardware version, serial number, and total printing time.
Material Loading Open the Tools menu, and select Material and Load material. Next, select the material type you are going to use. At this point the printer will start to heat up the extruder. WARNING! The extruder will be hot. Don’t touch it. Wear safety gloves. Once heating is completed, install the material spool on the spool holder at the back of the printer, feed the material into the extruder through the material endstop and the material guide. Follow the instructions displayed on the screen.
©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
Platform Calibration Platform calibration involves a procedure of checking the distance between the nozzle and five points on the platform, and tightening/loosening the calibration screws. Open the Tools menu, and select Platform and Calibrate. At this point the printer will begin to prepare for the calibration. WARNING! The extruder will be hot during the calibration. Don’t touch it. Wear safety gloves. ©2021, Zortrax S.A. All rights reserved.
Once heating is completed, the printer will lift up the platform and display a message indicating that the three calibration screws placed under the platform need to be tightened. Once you’ve tightened the screws, select Done to continue. The printer will start to check the distance between the nozzle and five silver points on the platform: two points at the front of the platform, two points at the back, and the center point.
Z-SUITE Installation The latest Z-SUITE update can be found in the Downloads section at: https://support.zortrax.com. To download and install Z-SUITE, you can enter the serial number of your printer or your email address. The serial number can be found in the printer’s menu: Settings -> About Printer, and on the nameplate at the back of the printer. Remember to update Z-SUITE regularly. All updates are available at: http://support.zortrax.com/downloads/.
1. Turn the printer off and unplug the power cable. WARNING! WAIT 30 MINUTES UNTIL THE PLATFORM AND THE PRINT COOL DOWN. 2. Open the front cover. 46 ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
3. Unplug the heatbed cable from the platform. 4. Remove the platform from the printer. ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
5. Use a spatula to remove the print. WARNING! REMOVE THE PRINT VERY CAREFULLY. WEAR SAFETY GLOVES. 6. Put the platform back in the printer. 48 ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
7. Plug the heatbed cable in. 8. Close the front cover and plug the power cable in. ©2021, Zortrax S.A. All rights reserved. All trade names, logos and trademarks mentioned in the following document are registered trademarks of Zortrax and are subject to legal protection.
NOTE! ONCE THE PRINTING PROCESS IS FINISHED AND YOU DON’T PLAN TO START THE NEXT PRINT, UNLOAD THE MATERIAL AND TAKE THE SPOOL OFF OF THE SPOOL HOLDER. SECURE THE END OF THE MATERIAL AS IT IS SHOWN IN THE PICTURE TO AVOID HAVING TANGLED THREADS OF MATERIAL ON THE SPOOL. Available Materials The complete offer of materials is available at: https://zortrax.com/filaments/. Material Technical Data Sheets and Safety Data Sheets can be found at the same website.
The following tables present maintenance and repair guidelines connected with each section of Zortrax 3D printer, together with specific check points, necessary activities and their frequency. 1. Main Activity Frequency Solutions to the problems Necessary accessories Cleaning the machine, its interior and surroundings, especially the bottom plate under the platform Before each printing The user is responsible for keeping the machine clean.
2. Hotend Activity Frequency Checking if the hotend and the nozzle are not clogged Before each printing Cleaning the nozzle After finishing one spool of material Checking if the screws that secure the heater and thermocouple are tightened Every 300 working hours Lack of proper care of the machine can cause inevident damage or improper operation of the drive units 52 ©2021, Zortrax S.A. All rights reserved.
3.
4. X/Y axes; extruder guide rails Necessary accessories Activity Frequency Solutions to the problems Checking if the axes and the extruder guide rails are clean from material remains and dust Before each printing It is possible to feel slight resistance while checking if the extruder moves freely on the guide rails. In such case you should check if the X/Y axes and the extruder guide rails are covered with black grime.
Activity Frequency Solutions to the problems Necessary accessories Checking if the extruder moves freely when the printer is off Every 300 working hours - - Lubricating the X/Y axes and the extruderguide rails Every 200 working hours - -silicone oil Lack of proper maintenance of the X/Y axes can influence the final look of the print and cause the effect of shifted layers.
Activity Frequency Checking if the extruder cable is properly plugged into the extruder PCB Every 300 working hours Checking if the extruder PCB is properly secured to the extruder block Every 300 working hours Checking if the pins on the extruder cable connector are clean Every 300 working hours Checking if the screws that secure the hotend are not loose and, if necessary, tightening them Every 300 working hours Removing the material remains and lumps from the extruder Every 300 working hours C
6. Z-axis Activity Frequency Lubricating the Z-axis screw and rails Every 400 working hours Lack of proper care of the machine can cause inevident damage or improper operation of the drive units Support and Troubleshooting In order to ensure safety of every 3D printer’s user, the Manufacturer provides various support while identifying and solving technical problems independently.
The most common problems are listed below along with the list of possible solutions. The printer does not load the material into the extruder or the material is not extruded from the nozzle: 1. Check if the material is not tangled on the spool or blocked near the inlet of the material endstop. If so, unload the material using options from the menu. Cut off the tangled or blocked fragment of the material. Reload the material and restart the printing process. 2.
Error Messages Whenever there is a technical issue caused by a hardware failure, negligence or inappropriate use of Zortrax printers, the firmware immediately displays an error message on the screen. The following list explains all error messages and provides potential causes and suggested solutions.
Error Number Potential Cause Suggested Solution #2:10 Hotend: Temperature fluctuation -Check if the heater&thermocouple are properly installed and secured in the hotend, -Check if the extruder cable is properly connected, -Heater&thermocouple replacement, -Extruder cable replacement, -Extruder PCB replacement #4:1 Platform Heating Plate: Critical temperature -Check if the heatbed cable is properly connected to the heatbed, -Check if the heatbed cable is properly connected to the motherboard, -Heatbe
Error Number Potential Cause Suggested Solution #4:10 Platform Heating Plate: Temperature fluctuation -Check if the heatbed cable is properly connected to the heatbed, -Check if the heatbed cable is properly connected to the motherboard, -Heatbed cable replacement, -Heatbed cable adapter replacement #5:5 Endstop X: Homing failure -Check if the X-axis endstop is properly connected, -Carry out X/Y axes maintenance, -X-axis endstop replacement #6:5 Endstop Y: Homing failure -Check if the Y-axis is p
#20:17 Platform Small Connector: Not detected -The small connector might be unplugged or damaged #22 Unable do determine bootloader version -Check the connection between the Android board and the motherboard, -Android board cable replacement, -Android board replacement, -Contact your Reseller/Distributor #23 Cannot start communication with motherboard -Check the connection between the Android board and the motherboard, -Android board cable replacement, -Android board replacement, -Contact your Resel
Specification Device Build volume Nozzle diameter 200 x 200 x 180 mm 300 x 300 x 300 mm (7.9 x 7.9 x 7.1 in) (11.8 x 11.8 x 11.8 in) 0.4 mm - standard, 0.3 mm, 0.6 mm (0.016 in - standard, 0.012 in, 0.024 in) Extruder Single (compatible with demanding materials, e.g.
Minimal wall thickness 450 microns – for 0.4 mm nozzle Platform levelling Automatic measurement of platform points’ height Filaments Full offer is available at: Available materials https://zortrax.com/filaments/ External materials Applicable Support Mechanically removed - printed with the same material as the model Filament Container Spool Filament Diameter 1.75 mm (0.
Software Software Bundle Z-SUITE Supported File Types .stl, .obj, .dxf, .3mf Supported Operating Systems Mac OS up to Mojave version / Windows 7 and newer versions Additional information M200 Plus M300 Plus Each delivered printer may have worked up to 50 hours during the quality control test prints. Each delivered printer may have worked up to 90 hours during the quality control test prints. ©2021, Zortrax S.A. All rights reserved.
Recycling Disposal of paper and plastic packaging In order to protect the environment, the Manufacturer recommends placing used paper and plastic packaging in specially designated containers, according to your local recycling guidelines. Waste electrical and electronic equipment This symbol placed on the device indicates that it is electrical and electronic equipment which must not be disposed of with household waste. Substances contained in the equipment may be harmful to the natural environment.
office: office@zortrax.com technical support: support@zortrax.com more information: zortrax.com update: 04.03.2021 ©2021 Zortrax S.A. All rights reserved.
