ZOOM ADSL X6v U S E R G U I D E
Important Safety Measures • To reduce the risk of fire, use the supplied phone cord or an AWG 26 or larger UL-listed or CSA-certified phone cord. • Do not use this product near water — for example, in a wet basement or next to a swimming pool. • Avoid using a telephone (other than a cordless phone) during an electrical storm. • Do not use the telephone to report a gas leak while you are in the vicinity of the leak.
Contents Contents ............................................................................3 Overview............................................................................7 Installation Instructions ...................................................8 Package Contents........................................................8 Before You Begin.........................................................9 Installing the X6v ...........................................................
Setting Up VoIP Service.................................................39 Using the Zoom Configuration Manager to Set Up VoIP Service .................................................................39 Changing Your VoIP Settings........................................44 Speed Dials................................................................44 Call Forwarding..........................................................45 Ringing Based on Caller ID........................................45 Do Not Disturb .
The X6v and Online Gaming..........................................72 Setting Up the X6v for Online Gaming ..........................73 Step 1: Choosing an IP Address for Gaming .............73 Step 2: Setting Up a Virtual Server or DMZ ...............77 Setting Up a Virtual Server or DMZ on Your Computer ................................................................78 Setting Up a DMZ on an Xbox or Xbox 360............81 Setting Up a DMZ on a PlayStation 2 or 3.............83 Using Router Setup .........
Changing Your Password............................................135 Restore/Reset Factory Settings ..................................136 Backing Up and Restoring Your Configurations..........137 Updating Your Firmware .............................................138 Appendix A: ADSL Internet Settings Tables .............139 Appendix B: Front and Back Panels..........................143 Appendix C: TCP/IP Network Settings ......................146 Macintosh TCP/IP Settings .................................
Overview This User Guide provides instructions for setting up your X6v, connecting the X6v to wired and wireless computers on a network, securing your network, setting up a Voice over Internet Protocol (VoIP) telephone service, and configuring the X6v for gaming. For most customers, Chapter 1 covers what you need to get connected to the Internet. Chapter 2 applies if you want to set up a network.
1 Installation Instructions This chapter includes the basic instructions needed to install your X6v and connect to the Internet using a Macintosh®, Linux, or Windows® operating system. Note to Windows users: If you did not successfully set up the X6v using the Install Assistant, follow these instructions to install the X6v manually. If you already installed and connected your X6v (using the separate Quick Start booklet provided for Windows users), you can skip this chapter and begin with Chapter 2.
In addition, the package might include: ¾ A splitter to enable you to use a single ADSL wall jack for both an Internet connection and for telephone service (certain countries only) ¾ Phone-jack adapter to adapt the phone cord to a particular phone jack (certain countries only) ¾ ADSL line filter(s) (certain models only) Before You Begin You will need the following: ¾ ADSL service enabled on your telephone line. If you haven't already done so, you need to register with an ADSL service provider.
¾ If you want to be able to switch between Internet calling and standard landline calls, you will need a traditional landline telephone connection. This connection provides emergency backup if you lose power. Installing the X6v ¾ Macintosh and Linux users: please go to page 12. Important! If possible, use a computer that is centrally located in your home or office and that has easy access to an ADSL line. A central location helps assure good wireless performance.
If the CD does not start automatically, click the Windows Start button (Windows Vista users: click All Programs, then Accessories), click Run, and then type E:\setup.exe, where E is the letter of your CD drive. For Windows Vista only: If the AutoPlay dialog box appears, click Run Setup.exe: If a message appears stating that an unidentified program wants access to your computer, click Allow. 5 When the Zoom ADSL Modems screen opens, select Install Assistant from the menu.
8 If you are prompted to enter your user name and password, remember that they are case-sensitive: 9 When you complete the installation and setup, click Finish to update your modem and close the Install Assistant. Congratulations! You have established communication and your computer is now connected to the Internet. If you will not be using the VoIP feature, and you want to connect other computers to the X6v, continue with Setting Up a Network starting on page 19.
Installing the Hardware 1 Shut down and power off your computer. (This can be any one of the computers that you plan to use with the X6v. In a typical situation, this would be the computer that is closest to your ADSL wall jack.) 2 Rotate the antenna on the back of the modem to a vertical position. 3 Connect the modem to the computer’s Ethernet port.
6 Turn on the computer. 7 Plug one end of the supplied phone cord into the modem’s DSL port and the other into the ADSL wall jack. The flashing DSL light should become steady on. If it does not, refer to Troubleshooting on page 153. 8 If you want to use the modem's VoIP capability, plug a phone or cordless phone base station into the X6v's PHONE connector. To be able to switch between Internet and standard landline phone service, plug one end of the supplied phone cord into the X6v's TELCO (i.e.
Establishing Communication Important! Macintosh and Linux users must make sure that the computer’s TCP/IP settings are configured properly BEFORE starting this section. See Macintosh TCP/IP Settings on page 147 or Linux TCP/IP Settings on page 149 for instructions. You must set up the X6v so that it can communicate with your Internet service provider. Follow these steps: 1 Close all programs including antivirus software and pop-up blockers.
3 After you log in, use the ADSL Setup page to configure the modem so it can connect with your Internet service provider. • To use Automatic Configuration (recommended): At Configure my connection, click Start. On the Settings successfully detected dialog, click OK to return to the ADSL Setup page. If the X6v finds a PPPoE or PPPoA connection, on the ADSL Setup page, enter the user name and password given to you by your Internet Service Provider.
you usually have to make special arrangements with your Internet service provider to get one.) Enter the IP Address, Subnet Mask, Default Gateway, and DNS that you plan to use. Click Save Changes, then click Write Settings to Flash. • To configure your settings manually if Automatic Configuration does not work: a On the ADSL Setup page, enter your Protocol, Encapsulation, VPI, and VCI settings in the appropriate fields. Your service provider should supply these values.
because most Internet service providers use DHCP. − Select Use the following IP Address only if you are using a static IP address. (You should know if you are using static IP addressing. There is typically an extra charge for a static IP address and you usually have to make special arrangements with your Internet service provider to get one.) Enter the IP Address, Subnet Mask, Default Gateway, and DNS that you plan to use. Click Save Changes, then click Write Settings to Flash.
Setting Up a Network When a computer that is directly connected to the X6v modem is able to browse the Web, you know for certain that your Web connection is working. Now you can set up the rest of your network. It is up to you to decide whether you want to have some computers connected directly to the X6v and others connected wirelessly. The X6v supports both wired and wireless connections. You can have up to 253 connections, four of which can be wired directly through the X6v’s four ETHERNET ports.
3 Turn on the computer. 4 Verify that your Internet connection is working. Open your Web browser and connect to a familiar Web address. 5 Repeat steps 1 through 4 for each computer you want to add. To Connect a Network Device You can use one of the ETHERNET ports on the X6v to plug in a network device (for example, a hub, switch, or router). If you want to connect a game console, please see Step 1: Choosing an IP Address for Gaming in Chapter 5, The X6v and Online Gaming.
Universal Plug and Play The X6v supports Universal Plug and Play (UPnP™). This means that other devices plugged into your computer or network (for example, a gaming application, router, or stand-alone firewall) that use UPnP should automatically detect the X6v and make the needed configurations for them to work together. There is no setup for you to do. If You Need Help Zoom has many Technical Support services available to its customers.
2 Setting Up Your Wireless Network This chapter discusses how to set up a wireless network using computers that have built-in wireless capabilities and/or a wireless adapter. Chapter 3 provides information about implementing network security. Note that for each computer added to your wireless network, you will need to take appropriate steps for setting up that computer.
Connecting a Windows Vista Computer with Built-in Wireless Capabilities 1 From the Start menu select Connect to. 2 In the Connect to a network dialog, highlight the desired network and click Connect. • If your desired network is secured, in the next dialog box enter the security key or password and click Connect. • If your desired network is unsecured, in the message box select Connect Anyway. Note: We strongly recommend that you set up a secured network.
automatically connect to this network every time you start your computer but you will want to connect in the future. Click Close to display the Select a location . . . dialog box where you choose a location. If the User Account Control dialog box appears, click Continue. • Click Close to complete the connection procedure. Select this option if you are connecting to this network only one time. To disconnect from the current network: 1 From the Start menu, select Connect to.
Connecting a Windows XP Computer with Built-in Wireless Capabilities 1 On your Windows desktop, click the Start button then click Control Panel. 2 Double-click the Network Connections icon. 3 Right-click the Wireless Network Connection icon, then select Properties. 4 On the Wireless Network Connection Properties dialog, select the Wireless Networks tab. Windows will automatically scan for available wireless networks in your area.
Connecting a Wireless-Enabled Computer to the X6v 1 For a new wireless network, go to the wireless-enabled computer that you want to add to the network. The computer should have software that will scan for available wireless networks in your area. When the Service Set Identifier (SSID) of your X6v wireless network appears in the list—the SSID is zoom—select it as the network you want to use to connect to the Internet.
X6v uses channel 10. If you need to change this channel, do so using the Wireless Setup page of the Zoom Configuration Manager. • If you want to secure your wireless network so it won’t be accessible by others, you should specify security settings. To learn how, see Setting Wireless Security on page 29. (By default, the wireless connections provided by the X6v do not have any security applied.) 2 Test your wireless connections.
Checking Your Settings If you ever need to check your wireless settings, you can do so from the Wireless Setup page. This page is available in the Zoom Configuration Manager by clicking the Wireless icon. The following table explains the settings. This setting… Lets you specify… Wireless Status Enable shows that your wireless network is up. Disable indicates that your wireless network is down. SSID The Service Set Identifier for your wireless network. By default, the SSID for the X6v is zoom.
3 Setting Wireless Security When you first set up your X6v wireless network, security is turned off by default. This means that your wireless signal is not encrypted and that anyone with compatible wireless technology can access your computer network and the Internet using your wireless connection. This chapter explains how to set up wireless security to protect your network and Internet connection.
To set WEP security, follow these steps: 1 Verify that your modem's Ethernet connection is active. 2 Open the Zoom Configuration Manager by typing the following in your Web browser's address bar: http://192.168.0.1 3 In the authentication dialog, type the following User Name and Password in lower case, then click OK. User Name: user Password: password You can safely ignore the warning message. It is for informational purposes only.
5 In the SSID box, enter a NEW name for your network, such as sarahsecure. DO NOT use zoom as the SSID. 6 Normally you should not change the Hide SSID and Default Channel settings. 7 Go to Encryption and select WEP-64 bit from the dropdown menu. Several new boxes open directly below the Encryption box: 8 If you are replacing an existing wireless router with the X6v, you might want to retain whatever security settings you use on your network.
of numbers and letters. The Passphrase should be at least eight characters. Click Save Changes, then Write Settings to Flash. When the Wireless Setup page refreshes, note that your passphrase is no longer displayed and that security keys 1-4 have been automatically generated. 10 Leave the Default Key as 1, and write down the 10 digits of Key 1. Put this security key where you can find it — on the bottom of the X6v case, for instance.
type user for User Name and password for Password, each in lower-case letters). Click OK. 3 On the ADSL Setup page, click the Wireless icon top of the screen to open the Wireless Setup page. at the 4 On the Wireless Setup page, enter a new channel. If possible, this channel should be 5 channels away from other strong channels in use in your area. The default channel is 10. 5 Be sure to click Save, then Write Settings to Flash after you change the channel.
3 Normally you should not change the Hide SSID and Default Channel settings. 4 If you are replacing an existing wireless router with the X6v, you may want to retain whatever security settings you use on your network. Enter the SSID, encryption type, and the passphrase that you previously defined for your network. 5 If you are setting up a new wireless network, choose and enter a Passphrase. You can enter a word or phrase, or for greater security you can enter a combination of numbers and letters.
802.1x Authentication The IEEE 802.1x standard can authenticate requests to use your wireless network, and can dynamically update your encryption keys. On the Wireless Setup page, click 802.1x Authentication to open the 802.1x Authentication page: The following table describes the values that you can select or enter. Setting Description Auth Server Local - No external Radius Server is used, 802.
Setting Description Shared Secret If you selected RADIUS. Shared secrets are used to verify that RADIUS messages, with the exception of the Access-Request message, are sent by a RADIUS-enabled device that is configured with the same shared secret. You must use the same case-sensitive shared secret on both RADIUS devices (Client and Server). Auth Control Enabled Enable or disable Authentication Control which allows AP to act as 802.
Wireless Distribution System (WDS) Configuration A Wireless Distribution System (WDS) expands a wireless network by using multiple Access Points connected wirelessly. To set up a Wireless Distribution System, make the following entries: Setting Description WDS Status Select Enable to configure WDS. AP 1, AP2, AP3, AP4 Enter the 12-digit MAC address of each Access Point (AP) that you want to include in the Wireless Distribution System.
Wireless MAC Filtering This page lets you grant or deny network access to devices with the listed MAC addresses. Setting Description MAC Address Auth Select Disabled, White List or Black List. White List allows network access only to the devices in the Existing Wireless MAC Filtering list. Black List allows network access to all devices except those in the Existing Wireless MAC Filtering list.
4 Setting Up VoIP Service This chapter covers the setup of the X6v for Internet telephone service, using the X6v’s built-in VoIP capabilities. To complete the installation, you need the following: • An account set up with a VoIP service provider. If your X6v did not come with an account set up, go to your service provider’s Web site and sign up for service if you have not already done so. • A telephone so you can place and receive phone calls.
b In the authentication dialog, type the following user name and password in lower-case letters, then click OK. (The User Name and Password you enter here are not the same as the User Name and Password that your Internet service provider may have given you.) User Name: user Password: password You can safely ignore the warning message.
2 At the top of the ADSL Setup page, click the VoIP icon: The My VoIP Account Status page will open. Click VoIP Express Setup to display the parameters for your account on the My VoIP Account Express page: Make the following entries. Setting Description Turn my VoIP service . . . Click the On button to enable VoIP.
Setting Description My VoIP provider's name Type your provider's name for reference. My Caller ID when I call someone Type your name or the ID that people see in the Caller ID display when you call them. Your VoIP provider might have assigned this identifier. If not, you can enter your name or another identifier for your account. My VoIP phone number (SIP User ID) Assigned by your VoIP provider. This is usually the number that people use to call you. Do not change this number.
Setting Description Auto-add this Area Code... Number of digits I will dial for Local Calls Type the area or city code that the X6v will automatically add to local calls. If you entered an area or city code in the previous field, specify the number of additional digits for local calls. For example, if local calls have this format: 555-1234, type 7. (Ignore the dash.) Select Enable (the default) or Disable. If I normally want Auto-Add Area Code calls... Route VoIP calls via my TELCO line if...
Changing Your VoIP Settings The User Configuration link on the Your VoIP Account page lets you add or change settings such as Speed Dials, Call Forwarding, and Call Waiting/Caller ID. Click the Help button on each page for configuration tips. On each page, when you complete your changes, click Save These Settings to save your information and write it to flash memory. Note: Many VoIP settings can be controlled from your telephone keypad. See Controlling the X6v from Your Phone on page 70.
Call Forwarding On the User Configuration menu, click Call Forwarding to enable or disable Call Forwarding parameters and enter up to 30 priority call forwarding numbers. Ringing Based on Caller ID On the User Configuration menu, click Ringing Based on Caller ID to specify distinctive ring tones for up to 30 phone numbers: Click Enable to turn on the distinctive ring feature, and enter the numbers to which you want to assign a distinctive ring.
Do Not Disturb Note: This feature applies to VoIP calls only. On the User Configuration menu, click Do Not Disturb to enable or disable this feature, which allows you to block all calls except those from the phone numbers on the Do Not Disturb Exceptions list: Your phone will not ring unless you get a call from one of the phone numbers that you enter on the Exceptions list. Call Waiting/Caller ID This feature applies to VoIP calls only.
There are two cases where you should disable Call Waiting: • If you have enabled Call Forward on Busy on the Call Forwarding page. (See page 45.) • If you have configured a Fax Transmission Mode on the Audio Settings page. (See page 54.) Incoming Call Blocking This feature applies to VoIP calls only.
Outgoing Call Blocking This feature applies to both VoIP and standard telephone calls. On the User Configuration menu, click Outgoing Call Blocking to prevent certain phone numbers from being dialed from the X6v. At the Block Listed Outgoing Numbers option, select the Enable check box. In the Blocked Call List, enter up to 30 complete numbers or numbers starting with particular digits. For example, to block all 900 numbers, enter 900x.7. This will block all numbers that start with 900 followed by 7 digits.
Advanced VoIP Configuration On any VoIP system page, click the Advanced VoIP Setup icon to display the full VoIP user configuration menu in the left pane. Basic read-only system information is displayed in the main window: (There are a number of highly technical Advanced VoIP Setup parameters that are available to VoIP providers only. For information, please see the X6v VoIP Features Technical Reference.
VoIP System Settings Click VoIP System to select a parameter from this menu: Date/Time The date and time are set automatically by the time server, and the Daylight Savings adjustment is enabled by default. You may need to change your Time Zone relative to Greenwich Mean Time. For help, please see http://wwp.greenwichmeantime.com/info/timezone.
VoIP Subsystem Network Configuration The VoIP names are informational only. You can change the network MTU (Maximum Transmission Unit) value if you are instructed by your system administrator or by Zoom Customer Support. Static IP / DNS Configuration Setting Description Static IP Address The VoIP System IP Address must always be in the same subnet as the modem/router LAN IP Address. The Host ID must always be 234 . These are last three digits in the dotted-decimal entry: x.x.x.234.
Setting Description Subnet Mask The default value of 255.255.255.0 defines a class C network that will support up to 254 devices connected to your LAN. Gateway IP Address This is the LAN IP Address assigned to your modem/router. By default it is 192.168.0.1 . Primary DNS Server This must always be the same as the Gateway IP Address. HTTP/Telnet/FTP Server Setting Description HTTP Server Port The default is 8080. Telnet Server Port The default is 8023. FTP Server Port The default is 8021.
STUN Settings This page lets you configure STUN (Simple Traversal of UDP through NATs), which helps the X6v route VoIP packets through the NAT firewall. Setting Description STUN Enable STUN permits discovery of Network Address Translation (NAT) mapping. If your VoIP service uses Outbound Proxy, disable STUN (your provider will tell you to do this). Generally, you should leave STUN enabled (the default). STUN Server Address Enter the Domain Name or IP address of your VoIP provider's STUN server.
VoIP Parameters Click the VoIP Parameters menu to display the Audio Settings and RTP Protocol Parameters configuration pages. Audio Settings Setting Description Preferred Codecs Lets you arrange the Codec names in order of preference. The default sequence is G.711u, iLBC, G.729B, G.711A. If your upstream bandwidth is ≤256 kbps, set your first preference for G.729B or iLBC. Otherwise, for better voice quality, use G.711u or G.711A.
RTP Protocol Parameters This page displays the VoIP system's Real-time Transport Protocol jitter buffer parameters. The page is informational only. SIP Parameters 1 Select the SIP (Session Initiation Protocol) Parameters menu to display the SIP Protocol Parameters configuration page. 2 Change the SIP Local Port setting only if you have a conflict – for example, if you have multiple VoIP devices on your Local Area Network. If this is the case, change the port in even-numbered increments: 5062, 5064, etc.
Regionalization Settings Select the Regionalization menu to display the following two configuration pages. SLAC Configuration Use the SLAC (Subscriber Line Audio-processing Circuit) Configuration page to support the Caller ID mode required by your phone. The defaults shown in the illustration are for North America. Different Caller ID defaults will appear according to the X6v's region.
CODEC Configuration Use the CODEC (COde/DECode) Configuration page to support the Caller ID modes used by your PSTN service provider on the line connected to the X6v's TELCO port. The defaults shown in the illustration are for the United States. In other regions, the appropriate defaults will appear. Setting Description Caller ID Type 1 Mode Select the on-hook mode: None, Belcore MDMF, Belcore SDMF, ETSI WINK, ETSI RING, DTMF. The default is Belcore MDMF.
Subscription Services When you select this item from the VoIP system menu, the Dialing Parameters page appears. Dialing Parameters In a given location, normally only a few types of dialed numbers need to be defined. There is dialing for local calls, there is dialing for domestic toll calls, and there is dialing for international toll calls. In addition, there are specific short strings that are set aside for emergency dialing, and there may be other special strings that invoke telephone features.
Bridging from VoIP to PSTN The VoIP bridge modes let you use the X6v as a mini telephone switch. You are probably familiar with telephone switches at companies, government offices and the like. When you call a main number, the telephone switch (or switchboard) answers, and you can typically dial any extension you want inside the office. When you make a VoIP call to the X6v in VoIP to PSTN bridge mode, you are connected to the landline that is plugged into the X6v.
anywhere in L.A. You can do this when you travel anywhere within the area covered by your cell phone plan. • You can enable single-step dialing, which allows people to dial just the destination number when they make a VoIP to PSTN bridge call. (Enable this feature only if your VoIP service provider tells you to do so.) There are many more permutations that this feature lets you take advantage of.
To configure a bridge from VoIP to PSTN, in the VoIP area of the Configuration Manager, click the Advanced VoIP Setup icon , in the left menu pane select Subscription Services, and then select Bridging from VoIP to PSTN: Setting Description Bridge from VoIP to PSTN Auto-Answer VoIP Bridge Calls VoIP Bridge Accept Any Call VoIP Bridge Accept Anonymous Calls Caller Password Enables or disables the bridge. The default is Disabled. Enables auto-answer of VoIP calls. The default is Disabled.
Setting Description VoIP Bridge Accept Only These Numbers (01 to 10) VoIP Bridge Billing Delay Duration (10 ms) Enter up to 10 phone numbers that can access the bridge feature VoIP Bridge Security Entry Duration (10 ms) Timeout for entry of security code. The default is 1000 x 10 ms = 10 seconds. Time after auto-answer that X6v sends indication to server. The default is 10 x 10 ms = 100 ms. Quick setup tips To quickly set up a VoIP to PSTN bridge: 1 At Bridge from VoIP to PSTN, select Enable.
To add a security code for making a bridge call (you can add this feature whether or not you list numbers that you will accept): 1 At Bridge from VoIP to PSTN, select Enable. 2 At Auto-Answer VoIP Bridge Calls, select Enable. 3 At Caller Password, select Enable. 4 At Password Dial String, enter any sequence of up to 24 telephone keypad digits and special characters: 1234567890#À 5 Click Save These Settings.
Bridging from PSTN to VoIP When you make a PSTN (TELCO) call to the X6v in PSTN to VoIP bridge mode, you are connected to the VoIP service that is connected to the X6v. This is like being connected to a switchboard when you call a company or government office. Unlike the case of a company or government office switchboard, however, you are not limited to dialing extensions. You can dial any call that your VoIP service supports.
There are several options you can set when you configure a PSTN to VoIP bridge. • You can control which callers can access bridge mode. • You can allow all callers to access bridge mode. • You can restrict access only to callers with Caller ID.† • You can restrict access only to particular callers based on their Caller IDs.† • For the callers you allow, you can require that they enter a security code.
Setting Description Bridge from PSTN to VoIP PSTN Caller ID Forward to VoIP Enable or disable the bridge Auto-answer PSTN (TELCO) calls Enables/disables entrance to bridge mode. Set this to Enable.
4 Click Save These Settings. With these settings, if you call the X6v's PSTN number, the X6v will answer the call and play a dial tone. When you hear this dial tone, you can call any number supported by your VoIP service, and the call will be bridged to the Internet. To add security to a PSTN to VoIP Bridge by accepting calls only from authorized numbers: 1 At Bridge from PSTN to VoIP, select Enable. 2 At Auto-Answer PSTN Calls, select Enable. 3 At TELCO Port Accept Any Call, select Disable.
To forward the Caller ID of the incoming PSTN number when someone makes a bridge call: At PSTN Caller ID Forward to VoIP, select Enable. (If this parameter is disabled, the X6v will send its own VoIP Caller ID as the Caller ID of the bridged call). Miscellaneous TELCO Parameters If you are having problems with your Caller ID display, Zoom Customer Support may ask you to modify one or more of the Caller ID settings on this page.
Setting Description Emergency Numbers Routed via VoIP (Display only) These numbers are automatically routed via VoIP by your VoIP service provider. Emergency Numbers Routed via the PSTN Emergency Numbers to be Routed via VoIP if Either the PSTN Line is Unavailable or These Numbers Are Not Configured to be Routed on the PSTN Emergency Numbers To Be Routed via the PSTN if the PSTN is Available (Display only) These numbers are automatically routed via the PSTN. Enter emergency numbers here.
Controlling the X6v from Your Phone Many VoIP features can be controlled from the phone plugged into your X6v. For all these commands, pick up the receiver and then enter the command. (These commands do not apply to non-VoIP calls. Features for the traditional phone network are normally available from your traditional phone company.) *55 Enable Call Waiting on all calls. When a call is waiting, you will hear a tone.
*77 Block all calls that don’t have a Caller ID. *87 Stop blocking calls that don’t have a Caller ID. *78 Do Not Disturb. Your phone won’t ring. *79 Turn off Do not Disturb. Lets your phone ring. Resetting Your VoIP Configuration To reset the X6v to your most recently saved VoIP configuration, put the end of a pin or paper clip into the VoIP RESET hole (the top one of two reset holes) in the back panel and hold the button down for 5 seconds or more.
5 The X6v and Online Gaming This chapter covers the setup of the X6v for online gaming with a desktop, notebook, Xbox® or Xbox 360, or PlayStation® 2 or 3. Do I Need to Do Anything? There are three cases where you need to set up your modem in order to play online games: 72 • If you are using your computer to play a peer-to-peer or head-to-head game over the Internet, you always have to set up the modem unless you linked up to your partner by going to a Web site.
series, Quake II, Half-Life and Half-Life II, Warcraft® II and III, World of Warcraft and Lord of the Rings. • If you are playing an online game using Xbox or Xbox 360 Live or PlayStation 2 or 3. In all three cases you will need to follow the steps described in the next section, Setting Up the X6v for Online Gaming. Setting Up the X6v for Online Gaming Setting up the X6v for online gaming involves two basic steps: Choosing an IP Address for Gaming and Setting Up a Virtual Server or DMZ.
on the System Status page. Click the System Status icon and scroll down until you see DHCP Client Status. If you do not know the name of your computer or you have more than one computer connected, follow these steps to find the MAC address: a On the computer you want to use for gaming, click the Start button (Windows Vista users: you must also click All Programs, then Accessories) and select Run.
Make these entries: Setting IP Address Values Enter 192.168.0.50. If you are setting up more than one computer, use different IP addresses. For example, enter 192.168.0.50 for the first computer and 192.168.0.51 for the next computer. MAC Address Type the computer's MAC address. Maximum Lease Time Leave the default setting. d Click Save Changes and then Write Setting to Flash to save the IP address to permanent memory. Now your computer will always be assigned this address.
3 Select the IP Settings tab and then select Manual. Enter a Static IP Address for the Xbox. Choose any address from 192.168.0.101 to 192.168.0.233. Enter the following Subnet Mask: 255.255.255.0 Enter the following Gateway (X6v) address: 192.168.0.1 Click Done. 4 Turn off the Xbox. 5 Connect the Xbox to the X6v. 6 Now go to page 81 for instructions on setting up a DMZ on the Xbox. This will prevent the X6v's firewall from stopping connections to the Xbox.
7 Under IP Address Setting, select Manual and enter the following: For IP Address, choose any address from 192.168.0.101 to 192.168.0.233. For Subnet Mask, enter 255.255.255.0 For Default router (X6v) address, enter 192.168.0.1 8 Now go to page 83 for instructions on setting up a DMZ on the PlayStation 3. This will prevent the X6v's firewall from stopping connections to the PlayStation.
Setting Up a Virtual Server or DMZ on Your Computer Note: If you have third-party firewall software, such as the Windows XP firewall, installed on your computer, you may need to deactivate it before setting up the virtual server or DMZ. Otherwise your computer may block the ports you want to open. 1 Click the Router Setup icon.
3 Make the following entries: Setting Internal IP Address Values Enter the IP address that you specified on the Create New DHCP Fixed Host Server page. Protocol If you know your protocol (udp or tcp) and port number(s) from your game instructions, select the protocol from the list. If you do not know your protocol or port number(s), you need to set up your computer as a DMZ by selecting DMZ from the Protocol list. This will open up all ports on the computer to all communication over the Internet.
Setting End Port Values If you designated your computer as a DMZ, you do not have to enter anything here. If you are playing another peer-to-peer or multi-player game, your game instructions should tell you what ports to enter here. To enter a number, you must enter tcp or udp in the Protocol box. If you only need to open one port, enter the same port number for both Start Port and End Port. If you need to open a range of ports, enter the starting port number of the range here.
Setting Up a DMZ on an Xbox or Xbox 360 1 Click the Router Setup icon. Then, click the Virtual Server/DMZ button to display this page: 2 On the Virtual Server/DMZ page, click the Add Virtual Server/DMZ link to display the Add Virtual Server/DMZ page: 3 Make the following entries: Setting Internal IP Address Values Enter the IP address that you specified on the Xbox IP Settings screen. Protocol Select DMZ to enable your Xbox as a DMZ. Start Port The field remains unavailable because you selected DMZ.
4 Click Save Changes and then Write Settings to Flash. 5 Update the Xbox Dashboard: Make sure you have your Xbox Live Starter Kit at hand. Insert the Xbox Live CD into your Xbox. When the update is complete, the main menu will include an Xbox Live entry. 6 Insert the Xbox Communicator module into the Xbox Controller expansion slot (top slot). Then insert the headset plug into the Communicator module. 7 Activate your Xbox Live account: The Xbox Live CD should still be in your Xbox.
Setting Up a DMZ on a PlayStation 2 or 3 1 Click the Router Setup icon. Then, click the Virtual Server/DMZ button to display this page: 2 On the Virtual Server/DMZ page, click the Add Virtual Server/DMZ link to display the Add Virtual Server/DMZ page: 3 Make the following entries: Setting Internal IP Address Values Enter the IP address that you specified on the PlayStation's IP Address setting screen. Protocol Select DMZ to enable your PlayStation as a DMZ.
4 Click Save Changes and then Write Settings to Flash. Important: If you have not already configured wireless security on the PlayStation, see page 29 if your network uses WEP, or page 33 if your network uses WPA. If your security has been configured, your online gaming setup is complete.
6 Using Router Setup Router Setup is primarily for technically advanced users. For most people, the options that are set by default when the X6v is installed are sufficient. However, those who want or need to change the advanced X6v settings can do so by logging in as admin and using the Router Setup page in the Zoom Configuration Manager. This chapter explains the advanced options and features of the X6v modem and how to apply them to your network.
Viewing the Router Setup Options You open the Router Setup page by clicking the Router Setup icon at the top of the Zoom Configuration Manager page. The page opens and displays buttons organized into three groups: Configuration, Status, and Administration: Configuration Options When you click a Configuration button, a page opens to the option you selected. The following table describes each option and the tasks you can perform.
This button… Advanced Firewall Filter Opens a page that lets you… Define an additional layer of security for the computers in your network. For example, if you create a DMZ interface using the Virtual Server/DMZ page (see below), you can enable the firewall filtering and add a security policy that blocks certain protocols from reaching the DMZ machine. ADSL Configuration Adjust the ADSL settings on your modem.
This button… Virtual Server/DMZ Opens a page that lets you… Open access to your computer by creating a virtual server or a DMZ (Demilitarized Zone). By default, your modem uses NAT (Network Address Translation) to hide your networked computers from users on the Internet. However, there are times when you may want to give outside access to the computers in your network. If so, you can set up a virtual server or DMZ to allow outside users access to a computer on your network.
This button… QoS (Quality of Service) Opens a page that lets you… Assign each port (ETHERNET ports 1-4 and the wireless port) a priority of High or Medium. This lets you assure better performance for gaming and VoIP, for example. TR 069 (Technical Report 069) Allow an Access Control Server (ACS) to control and configure your X6v. Status Options The Status buttons open reports that provide real-time information about your connections and networks.
changing your Zoom Configuration Manager password, and putting back your modem’s configuration file. The following table lists each button in the Administration group and gives a brief description of the things that you can do with that feature. This button… Admin Password Opens a page that lets you… Change the Admin password to the Zoom Configuration Manager.
Setting Description Diagnostic Tests Run a diagnostic test to help isolate any problems you may be having. Using the WAN Configuration Settings When do I need the WAN Configuration page? The WAN Configuration page contains critical information about your Wide Area Network (WAN), ADSL setup, and Internet access. Some of these values are provided by your ISP/ADSL provider and need to be entered on this page. To determine if you need to add other values, read the table descriptions that follow the picture.
WAN Configuration Page The following table describes the settings on the WAN Configuration page and the values that you can enter. After you enter your values, click Save Changes and then Write Settings to Flash. Note: The table shows settings in addition to the ones shown in the picture. Depending upon your protocol setting, your WAN configuration might have all or only some of the settings.
Setting Description Protocol (Internet Connection type) Your Internet Service Provider supplies this value. If your service provider instructs you to use 1483 Bridged mode, select 1483 Bridged + NAT to take advantage of your modem’s advanced routing and firewall features. Encapsulation The encapsulation value should match your ADSL provider’s encapsulation. The value refers to the way that data is passed over the Internet. An example value is LLC (Logical Link Control).
Setting Description Service Name This is an optional value that your service provider may ask you to enter. Disconnect timeout The amount of time before the PPP connection drops if there is no activity. A value of 0 means stay connected even if your network stays idle. Authentication The type of authentication protocol used during the negotiation of the PPP connection. This protocol may be specified by your ISP.
Setting Description Specify an IP Address Enable this button if you are using a static IP address and you are using 1483 protocol. Typically you have to request and pay extra for a static IP address. IP Address, Subnet Mask, Default Gateway, and DNS If you are using a Static IP address, enter the values for IP Address, Subnet Mask, Default Gateway, and DNS server that your service provider gave you. You must also be using the 1483 protocol.
Setting Description RIP RIP is an Internet protocol that you can set up to share routing table information with: ¾ LAN devices that support RIP ¾ Remote networks connected via the ADSL line ¾ Your ISP’s location Most small home or office networks do not need to use RIP since they have only one router and one path to an ISP. In these cases there is no need to share routes because all Internet data from the network is sent to the same ISP gateway.
Setting Description Sent V1 Send Version 1: Send RIP information to other RIP-enabled devices. Sent V2 Send Version 2: Send RIP Information to other RIP-enabled devices. Using the Ethernet Configuration Settings Do I need to change my Ethernet settings? The Ethernet Configuration page contains information about the Ethernet ports on your ADSL modem. Typically you should not need to change these settings.
Setting Description Port The Ethernet Ports 1-4 on the back of your modem. Configuration Shows how your Ethernet ports are set up. Linked A check mark indicates that the Ethernet port is connected. Speed/Duplex If you are having problems establishing your Ethernet connection, try setting the Speed/Duplex value to match that of the Ethernet NIC in your computer. Setting Up a Static Routing Table Do I need static routing? Most users do not need to set up static routes.
Here is a picture of the Static Routes page: The following table describes Routing Table settings. If you change any of the settings, click Add, and then Write Settings to Flash. Setting Description Existing Routes This table shows the existing Static routes set up on your ADSL Modem. Destination Enter the Subnet IP address of the destination. Gateway Enter the Gateway IP address of your destination’s subnet. The HOP gateway must be on the same subnet as the modem.
Adding Extra Security with Advanced Firewall Filtering Do I need extra security? Setting up advanced firewall security provides an additional layer of security. For example, if you create a DMZ interface for gaming using the Virtual Server/DMZ page, you can enable the firewall filtering and add a security policy that blocks IP addresses, ports, aliases, and certain protocols from reaching the DMZ machine. When you use the Advanced Firewall Filtering feature, you will move through multiple screens.
2 Click the link to Security Policy Configuration on the Advanced Firewall Filter page to open the page where you will select the type of policy that you intend to change. 3 Choose the Policy Type that you want, then click the Policy Rules... link. You can set one of three Policy Types: • Choose the External – Internal Filter Rules policy to allow or block what is sent from the WAN to the LAN.
4 When the page that corresponds to the selected policy type opens, view the current rules, then Edit or Delete the current rule or Add a new rule, using the links on the page. For example, if you selected the External – Internal Filter Rules policy, and you have a VoIP setup, the Configuration Manager would display a page similar to this: Important! If your setup includes VoIP services, do not edit the default settings that are listed in the above figure.
You use the settings on the Add Firewall Policy Rule page to configure your firewall security. In setting your criteria or rules, it is important to know whether you want to block traffic or allow traffic into your network. This is controlled by the Traffic Inbound and Traffic Outbound settings where you choose Allow or Block. After you determine what you want to do, you then fill in the other settings to specify what it is that you want to block or allow.
Setting Description Direction Lets you block or allow inbound/outbound traffic based on the rules you set up in the policy. Status Specifies if the filter will Allow traffic. 6 Click Save Changes then Write Settings to Flash. 7 Return to the Advanced Firewall Filter page and select Enable as the value for Advanced Firewall Filtering. Then click Write Settings to Flash.
Setting Security Logging What is security logging? Security logging is a list of events (computer activity and user activity) that alerts you to potential security issues. Based on the Level selected, you can record all or some of these events. It also lets you examine the effectiveness of your blocking and intrusion detection. You can set the level of importance of the logged event and receive alerts if particular IP addresses are trying to gain access to your network.
Configuring Intrusion Detection What is intrusion detection? Intrusion detection protects your network from hackers who use the Internet to damage your network. Your modem’s default Intrusion Detection setting should work fine for most hacker attacks, but there is additional functionality that you can set up.
The following table shows you the values you can enter: Setting Description Use Blacklist Blacklisting denies an external host access to your computer/network if an intrusion from a host has been detected. Access to the network is denied for ten minutes. Victim Protection Block Duration The length of time that packets destined for the victim of a spoofing attack are blocked. Use Victim Protection Protection for your system against broadcast pings.
Setting Description Maximum Ping Count Sets the maximum number of pings per second before an Echo Storm is detected. Echo Storm is a DOS attack where the attacker sends oversized ICMP datagrams to the network using the ping command. Maximum ICMP Count Sets the maximum number of ICMP packets per second before an ICMP Flood is detected. ICMP Flood is a DOS attack where the attacker tries to flood the network with ICMP packets in order to prevent legitimate network traffic.
Adding a DNS Server Name Do I need to add a DNS server name? Typically you should not need to enter a DNS server name as it is assigned automatically when your connection is established. However, your ISP may instruct you to enter an IP address for a DNS server name. Here is a picture of the DNS page where you add the IP address: Note: If a DNS server IP address is currently assigned, it will be displayed on the page. You must delete it before adding the new IP address.
Creating a Virtual Server or a DMZ Do I need to create a virtual server or DMZ? By default, your modem uses NAT to hide your computers from users on the Internet; however, there may be times when you want to allow access by outside users to a computer on your network. For instance, you would want to allow access if a computer in your network is hosting Internet games or running a web server.
Setting Description Internal IP Address The IP address of the computer where you will set up the virtual server or DMZ. Note: You should use fixed IP mapping to ensure that the computer you are setting up as the virtual server or DMZ is always assigned the same IP address by your modem's DHCP server. To assign a fixed IP map, see Step 1: Choosing an IP Address for Gaming on page 73. Protocol Select the protocol that you want to allow through to the computer.
Using the ADSL Settings Do I need to change my ADSL settings? Typically you should not need to change your ADSL settings; however, you may be instructed to do so by your service provider. Or, if you are having problems establishing a physical layer connection, you may want to change a couple of the settings on the ADSL Configuration page. Here is a picture of the ADSL Configuration page where you change your settings: The following table shows you the values to enter.
Setting Description Standard If you are having problems establishing the physical layer connection, you can try selecting different settings to see if this helps you connect. (If the INTERNET light on the modem is flashing then the physical layer connection is down; if the INTERNET light is steady on, then the problem is elsewhere.) The default is ADSL2PlusAuto. EC/FDM Mode If you are having problems establishing the physical layer connection, you can try changing this value to EC.
Here is a picture of the LAN Configuration page: The following table shows you the values to enter. After you enter the values, click Save Changes, then Write Settings to Flash. Setting Description IP Address The LAN IP address of your modem. This is the IP Address at which PCs and other devices in your network will contact your modem.* Subnet Mask The modem's subnet mask address. Status You should leave this setting on Enable.
Setting Description Default Lease Time The Default amount of time that your modem's DHCP server will assign an IP address. Start IP Address The first IP address of a range that you specify using the Start and End IP Address settings. Your modem's DHCP server will assign the IP addresses in this range at random to the computers and devices in your network. Note that the Start and End IP Addresses must both be in the same subnet as the IP Address, above.
Creating a Fixed (Static) IP Address How do I create a fixed IP address? You create a fixed IP Address for a computer on your network using the DHCP Server Fixed Host page. The link to this page is found on the LAN Configuration page. (This is not strictly speaking a static IP Address, since it is served via DHCP. However, the effect is the same. You are uniquely assigning a particular IP Address to a particular device on your network.
Assigning a Half Bridge Device When would I assign a half bridge device? Assigning a PPP Half Bridge gives a public IP address to a computer that you choose so you can bypass the modem’s NAT feature and open up all ports on your computer. You may want to do this if you are using an application that requires multiple ports on a computer in your network. Some examples are video conferencing applications, gaming applications, and instant messaging.
Enabling or Disabling UPnP Universal Plug and Play (UPnP) with Internet Gateway Device (IGD) protocol is installed in X6v units when they are shipped by Zoom. Change this setting only if you have a good reason to do so. To change the status of Universal Plug and Play, on the Router Setup page click UPnP: Setting Description Enable UPnP IGD Function Select this check box to enable or disable Universal Plug and Play with Internet Gateway Device (IGD) protocol. By default UPnP is enabled.
Assigning Ports to a PVC Normally you should not change Per Port PVC (Permanent Virtual Circuit) settings unless your ISP tells you to do so. If you have more than one PVC set up, you can use this feature to assign Ethernet ports to the additional PVC(s). Per Port PVC is typically used to assign different video streams to particular Ethernet ports. To assign ports to a PVC, on the Router Setup page click Per Port PVC: Click Edit to assign a port or ports to Vlan Group 2.
Setting Description WLAN If you are assigning a wireless device – for example, a wireless set-top box for your television set – to an additional PVC, select this check box to assign PVC 1 to the X6v’s wireless port. This port will no longer be assigned to PVC 0. Ethernet Port If you are assigning a wired device to PVC 1, select the ETHERNET port or ports. These ports will no longer be assigned to PVC 0. PVC Select the PVC number.
Changing HTTP and Telnet Ports This feature lets you change the default X6v ports for Internet and Telnet traffic. If, for example, you are running another Internet server on the network and that server is using Port 80, you need to assign a different port to the X6v to avoid a conflict. To assign Internet (HTTP) or Telnet ports, on the Router Setup page click Port Settings: Setting Description HTTP Port Enter a port number. (The default is 80.) Telnet Port Enter a port number. (The default is 23.
Filtering Out MAC Addresses Most users will not need this feature. However, if there is a PC or other device on the X6v network that you don’t want using the Internet, you can use MAC address filtering to deny the device Internet access. (That computer or device will still be able to communicate with other devices on the LAN, such as printers.
Click this link to display the associated MAC address information in the top half of the screen, where you can edit it or delete it from the MAC Filters List. MAC Filters List Edit/Delete Click this link to edit or delete the associated MAC address information. To delete, click the Reset button in the top half of the screen. Click Save Changes and then Write Settings to Flash to save the MAC Filters List to permanent memory.
Managing Access to Services To change access settings, on the Router Setup page click Management Control to open the Management Control page. Setting Description LAN Access If a check box is selected, the associated service is enabled for local network users. The default for all services is Enabled. WAN Access Select a check box to enable the associated service for remote network users. By default, all the services are Disabled for remote users.
Configuring Quality of Service Quality of Service (QoS) helps guarantee upstream bandwidth for applications that require fast and dependable throughput. For example, QoS can slow down a photo upload so a phone call can proceed without garbling, and/or a gamer can enjoy faster response time. With QoS you can assign VoIP, each of the four ETHERNET ports, and the Wireless port a priority of High, Medium, or Standard.
Note that on the QoS screen, Port 1 is the Ethernet port labeled ETHERNET 1 on the X6v back panel. Port 2 is ETHERNET 2, and so forth. Setting Description Do you want to turn on QoS . . . .? If you click YES to assign priorities to the X6v’s VoIP, ETHERNET and wireless ports, by default VoIP and ETHERNET port 1 are set to High Priority, ETHERNET port 2 is set to Medium Priority, and ETHERNET ports 3 and 4 as well as the wireless port are set to Standard priority. These default settings can be changed.
Setting Description Which ports should be Medium Priority? Select one to three ports. By default, these ports will together share 20% of the upstream bandwidth. You can configure a different percentage on the Advanced QoS page, shown below. Advanced QoS page Click this link to specify a different upstream bandwidth percentage for High, Medium and Standard priorities.
Setting Description What guaranteed bandwidth should High Priority Ports share? The default is 70%. You can enter a different whole number percent. The High Priority and Medium Priority percentages together must be less than 100. Note: Standard Priority ports must have at least 1% of the upstream bandwidth. What guaranteed bandwidth should Medium Priority Ports share? The default is 20%. You can enter a different whole number percent.
TR-069 The TR-069 option opens the Configure CWM Parameters page, where you can allow an Access Control Server (ACS) to control and configure your X6v. CWM stands for the CPE WAN Management protocol. This feature must be supported by your service provider and should be used only if the provider instructs you to enable it. Setting Description CWM Status When set to true, enables the CWM protocol. When set to false (the default), disables CWM.
Make the following entries: Setting Description URL URL of the Access Control Server (ACS) the X6v will communicate with. Username ACS server user name Password ACS server password Periodic Inform Enable Specifies whether or not (true or false) the X6v must periodically send information to the ACS server. Periodic Inform Interval (in seconds) Specifies the time interval between X6v information calls to the ACS.
Setting Description Connection Request Username Specifies the X6v User name that will authenticate an ACS making a connection request to the X6v.The default is user. Connection Request Password Specifies the X6v password that will authenticate an ACS making a connection request to the X6v.The default is welcome. Upgrades Managed If set to true, specifies that the ACS server will manage upgrades for the X6v.
Monitoring ADSL, Wireless, and Ethernet Status How should I use the ADSL, Wireless, and Ethernet Status Reports? These reports are useful tools for evaluating your system and for troubleshooting. Should a problem arise, a Technical Support Representative may ask you for the information that is contained in the reports.
ADSL Status Report Here is a picture of the ADSL Status Report: The ADSL Line State tells you where your modem is in the connection process. The three states are Training, Handshake, and ShowTime. A line state of ShowTime shows that your modem has established a physical connection to the DSLAM (DSL Access Multiplexer – a device used in the process of connecting your computers, and/or network to the Internet). Training is at the beginning of the connection and Handshake is right after Training.
Ethernet Status Report Here is a picture of the Ethernet Status Report: The Ethernet Status Report gives you information about the receive (Rx) and transmission (Tx) rates of packets.
Changing Your Password When should I change my password? For added protection of your X6v settings, you should change the admin login password (zoomadsl )after you have logged into the Zoom Configuration Manager. Here is a picture of the page where you enter your Old Password and New Password: Enter a new password with a minimum of 8 characters (upper- and lower-case letters A through Z, numbers 0 through 9). Be sure to write your new settings to Flash, and to remember your new password.
Reboot/Restore Factory Settings How do I restore my modem's factory settings? You can restore your modem to its original factory settings. This will restore the original admin/zoomadsl (user name/password) to the Zoom Configuration Manager on your computer. You can then log in using the admin/zoomadsl login. Here is a picture of the Reboot/Restore Router page: Click the Check to Restore Factory Settings check box, click Reboot, then follow the instructions to reset your ADSL modem to its original firmware.
Backing Up and Restoring Your Configurations When would I need to back up and restore my configuration settings? It is a good idea to back up your configuration settings after you set up the X6v, and also before you upload new firmware. Then if the update overwrites your configurations, you can put them back using the Backup/Restore Config option. You may also want to back up your configurations so you can use them to set up the same configurations in other modems.
Updating Your Firmware How do I update my firmware? Periodically you may want to update the firmware on your X6v modem. To do this, you download the Image file from the Zoom Web Site to your computer. You then use the Firmware Update option to upload the file to your modem. Important! It is recommended that you backup your modem’s configurations before you upload the firmware. (See Backing Up and Restoring Your Configurations on page 137).
Appendix A: ADSL Internet Settings Tables Below are two tables, one for the USA and one for other countries. These tables are for customers whose service providers do not supply them with ADSL settings. Many ADSL providers use different settings depending on the region where they are operating. This is why there may be more than one setting for your service provider.
Service Provider VPI VCI Encapsulation Earthlink (1) Earthlink (2) Eastex Embarq (Sprint) (1) Embarq (Sprint) (2) GWI Hotwire Internet Junction Qwest (1) Qwest (2) SBC (1) SBC (2) SBC (3) Socket (1) Socket (2) Socket (3) Sonic Sprint (Embarq) (1) Sprint (Embarq) (2) Uniserve Verizon (1) Verizon (2) Service Provider Not Shown 0 8 0 0 8 0 0 0 0 0 0 0 8 8 0 0 0 0 8 0 0 0 0 35 35 100 35 35 35 35 35 32 32 35 35 35 35 35 35 35 35 35 33 35 35 35 PPPoE LLC PPPoE LLC PPPoA LLC PPPoA LLC PPPoE LLC 1483 Bridged I
Service Provider VPI VCI Encapsulation Bolivia (1) Bolivia (2) Brazil- 3 Corp (1) Brazil- 3 Corp (2) Brazil-Brasil Telcom Brazil-Telefonica Brazil-Telmar Brazil-South Region Colombia-EMCALI Costa Rica Denmark-Cybercity, Tiscali France (1) France (2) France (3) France (4) France (5) Germany Greece Hungary Hungary-Sci-Network Iceland-Islandssimi Iceland-Siminn Israel Italy Jamaica (1) Jamaica (2) Jamaica (3) Jamaica (4) Kazakhstan Mexico Netherlands-Baby XL Netherlands-BBNED 0 0 8 8 0 8 0 1 0 1 0 34 35 35
Service Provider VPI VCI Encapsulation Netherlands-BBNEDBridged Netherlands-MX Stream Portugal Saudi Arabia (1) Saudi Arabia (2) Saudi Arabia (3) Saudi Arabia (4) Saudi Arabia (5) Saudi Arabia (6) Spain- Albura, Tiscali Spain- Colt Telecom, Ola Internet Spain -EresMas, Retevision Spain-Knet Comunicaciones S.L.
Appendix B: Front and Back Panels The X6v Front Panel The following table describes each LED on the X6v's front panel. LED Description POWER Green when the X6v is plugged into a power source. Red when a self-test error is found. ETHERNET Lights if any Ethernet port of the X6v is plugged into the Ethernet port of a powered-up device. Flashes when data is sent. Additional lights for each Ethernet port are on the back of the X6v. WLAN Lights when the Wireless Local Area Network is running and enabled.
LED Description INTERNET Steady green when an Internet connection is established. Flashes green to indicate data activity. Red when the X6v cannot access the Internet. Off when the X6v is in Bridge mode, or if there is no DSL connection. READY TELCO PHONE MSG Steady on when the X6v is ready to place a VoIP call. Flashes during an outgoing or incoming call over your standard telephone line,or when the X6v is bridging a call.
Port or Button Description ETHERNET 1 Ethernet ports that can connect the unit to an access point, a network hub, or the Ethernet ETHERNET 2 port of a computer. The X6v has four Ethernet ETHERNET 3 ports. ETHERNET 4 Each port has a yellow and a green light above it. The yellow light turns on when the port is connected to a 100 megabit per second Ethernet port. The green light flashes when there is activity on that particular Ethernet line.
Appendix C: TCP/IP Network Settings If you are using a Macintosh or Linux computer, you must ensure that your computer’s TCP/IP network settings are configured properly. Otherwise you will not be able to connect to the Internet. Note: If you are using a Windows computer, you do not have to configure the TCP/IP settings. This is because your Windows computer will automatically configure them for you. Only Windows users who are troubleshooting the X6v will need to verify the TCP/IP settings.
Macintosh TCP/IP Settings How you configure your Macintosh computer’s network settings differs, depending on your Mac OS. For OS X, follow the instructions below. Otherwise go to page 148. Mac OS X 1 From the Dock, choose System Preferences and then Network to display the Network pane. (For OS X 3, you also have to click the Configure button.) 2 Ensure that Automatic is selected from the Location list box. 3 Under the Show drop-down tab, choose Built-in Ethernet.
Mac OS 7.6.1 - 9.2.2 1 From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. 2 Under Connect via:, select Ethernet built-in. 3 Under Configure:, select Using DHCP Server. Do not enter anything in the DHCP Client ID field. 4 Close the TCP/IP Window. You will be asked if you want to save the changes. Click Save. 5 Continue with Establishing Communication on page 15.
Linux TCP/IP Settings The instructions for setting up boot-time DHCP vary dramatically by distribution, so you may want to refer to your particular version’s documentation. Once you have followed the instructions for your Linux system, continue with Establishing Communication on page 15. Note: If you have more than one network card installed, you will need to pick distinct Ethernet identifiers for each (eth0, eth1, eth2, and so forth).
Windows TCP/IP Settings How you configure your Windows computer’s network settings differs, depending on your operating system. Go to the section that corresponds to your Windows operating system. Note: If you are using a Windows computer, you do not have to configure the TCP/IP settings. This is because your Windows computer will automatically configure them for you. Only Windows users who are troubleshooting the X6v will need to verify the TCP/IP settings.
Windows 2000 1 To open the Internet Protocol (TCP/IP) Properties dialog box, follow these steps: a From the desktop, click the Start button, point to Settings, then Network and Dial-up Connections. b Right-click the Local Area Connection icon, and select Properties. c Select your NIC card’s TCP/IP entry (it should include TCP/IP in it, but not AOL, Dial-up, or Adapter) and click the Properties button.
Windows 98/Me 1 To open the Internet Protocol (TCP/IP) Properties dialog box, follow these steps: a From the desktop, click the Start button, point to Settings, then Control Panel. b Double-click the Network icon to display the Network dialog box. c Select your NIC card’s TCP/IP entry (it should include TCP/IP in it, but not AOL, Dial-up, or Adapter) and click the Properties button and then click OK.
Appendix D: Troubleshooting The following are some problems you might experience and some possible solutions to remedy the situation. Problem My X6v’s DSL light is steady on, but I cannot connect to the Internet. Solution First, perform a power cycle on your computer and the X6v. Take the following steps in the order given: 1 Turn off the computer. 2 Turn off your X6v and wait a few seconds. 3 Turn the X6v back on. 4 Turn on the computer.
in the boxes provided. Click Save Changes and Write Settings to Flash. b If you manually configured your modem, open the ADSL Setup page, ensure that MANUAL is selected, and then enter the correct Username and Password in the boxes provided. Click Save Changes and Write Settings to Flash. ¾ Verify that your service provider’s DSL connection is functioning properly. (Place a call to your service provider’s customer support department to verify this.
Verify that the jack the phone cord is connected to is enabled for DSL service. Check with your service provider. Your phone cord may be defective. Replace the phone cord with a known good one. Check that you have phone filters on all the phones and fax machines using the same ADSL line as the X6v.These devices can produce noise and interfere with your ADSL connection when they are off-hook. Problem I cannot log into the Zoom Configuration Manager. I have typed http://192.168.0.
Release. Then type http://192.168.0.1 into your browser’s address bar, and the Authentication box should display. Problem The computer on which I installed the X6v software is connected to the Web, but one or more of the additional computers I have connected directly to the modem cannot access the Internet. Solution There are several issues that could cause this problem. Check these items: Check that there’s a good connection between an X6v ETHERNET port and the computer that can’t access the Internet.
Problem The computer on which I installed the X6v software is connected to the Web, but the computers connected through my network device (such as a wireless access point, router, hub, or switch) cannot access the Internet. Solution The problem is most likely with your network device (such as a wireless access point, router, hub, or switch). Check these items: Try rebooting each computer on your network. For example, if you are using a router, reboot each computer that is connected to the router.
Appendix E: Configuring Your Web Browser Important! This section is for Windows computers only. If you are using a Macintosh or Linux computer, your browser is already configured properly. However, you must ensure that your computer’s TCP/IP settings are configured properly. See Macintosh TCP/IP Settings on page 147 or Linux TCP/IP Settings on page 149 for instructions on how to do this.
Configuring Internet Explorer The following instructions are for Internet Explorer Version 6.0 or later. (If you do not have this version, you can get a free upgrade from Microsoft Corp. If you are not sure what version you have, open Internet Explorer and from the Help menu, choose About Internet Explorer. The version number is directly below the Microsoft Internet Explorer logo. You can ignore all the numbers after the period following the first digit.
b c d e f (If you see a Location Information dialog box, click Cancel and then when asked if you are sure you want to cancel, click Yes to return to the Welcome dialog.) On the Network Connection Type dialog, select Connect to the Internet, then click Next. On the Getting Ready dialog, select Set up my connection manually, then click Next. On the Internet Connection dialog, select Connect using a broadband connection that requires a user name and password, then click Next.
Configuring Mozilla Firefox The following instructions are for Mozilla Firefox Version 2.0. (If you do not have Version 2.0, you can get a free download from Mozilla at http://www.mozilla.com/en-US/firefox/. If you are not sure what version you have, open Mozilla Firefox and choose About Firefox from the Help menu. The version number is at the top of the screen.) 1 Double-click the Mozilla Firefox icon on your desktop to open the browser. 2 From the Tools menu, choose Options... to open the Options page.
Appendix F: Wireless Channels by Country For most countries channels 1-13 are normal for private wireless networks. The following table shows countries known to use channels other than 1-13 for private wireless networks. Country France Israel Japan Taiwan USA 162 Channels 10-13 4-9 1-13 14 (802.
Appendix G: Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. This equipment uses the following standard jack types for network connection: RJ11C. This equipment contains an FCC compliant modular jack.
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. U.S. FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Declaration of Conformity Declaration of Conformity Conformiteitsverklaring van de EU Konformitätserklärung Dichiarazione di conformità Declaração de Conformidade Konformitetsdeklaration Overensstemmelseserklæring Déclaration de conformité Δήλωση Συμμόρφωσης Deklaracja zgodności Declaración de conformidad Cam kết về sự tuân thủ ở Châu Âu Manufacturer/Producent/Fabrikant/ Constructeur/Hersteller/Κατασκευαστής/Fa bbricante/ Fabricante/Tillverkare/Nhà sản xuất Zoom Technologies, Inc.
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