User`s manual

Appendix A: Troubleshooting 15
Appendix A
Troubleshooting
This section provides tips to troubleshoot your cable modem.
By referring to these tips, you may be able to quickly find a
solution and avoid a call to Technical Support or your cable
service provider. You may also want to refer to the Frequently
Asked Questions (FAQs) located on the CD, or visit our Web
site.
Your Zoom cable modem has several lights on its front panel to
help you monitor the modem’s status.
Light Name Mode Status
POWER
Solid Power is on.
DS
(downstream)
Blinking
Solid
Modem is establishing a connection from
the Internet to the computer.
Connection from the computer to the
Internet is established.
US
(upstream)
Blinking
Solid
Modem is establishing a connection from
the computer to the Internet.
Connection from the computer to the
Internet is established.
ON LINE
Blinking
Solid
Modem is establishing a connection to
the cable provider.
Modem connection to the cable provider
is established.
LINK
Blinking
Solid
Data is flowing between the computer
and the Internet.
Powered-up modem is connected to LAN
device (e.g., computer, router).