User`s manual

14 Zoom Cable Modem User’s Manual
If You Unplug Your Cable
Modem or Lose Power
If you power down your cable modem, or if power is lost for any
other reason, all communication between the modem and the cable
system will be terminated. When power is restored, the modem will
go through the full startup and synchronization process before you
can connect to the Internet.
If You Need Help
Zoom has many Technical Support services available to its
customers. You can access these services in a variety of ways:
• Windows users: Insert the CD and then click the Customer
Support link to view support information. There is also an
electronic copy of this manual on the CD under the
Documentation link.
• Macintosh and Linux users: Insert the CD and navigate to the
Mac_Linux folder to view documentation and support
information.
• Visit our Web site at www.zoom.com and select Technical
Support. From here, you can send email to our technical
support experts and/or do a smart search through our
intelligent database by using SmartFacts
™
.
• Call our support office in the United States at [phone]
or in the United Kingdom at 44 (0)1276 704440.
• Some retailers of Zoom products provide support or can
recommend a convenient support center.