Installation guide

VOICENT COMMUNICATIONS INC
5). Check voice modem quality
[Skip this section if you are using a Voicent voice modem]
The quality of your voice modem has a huge impact on the call quality. Many
pability, including the hardware
atures, such as onboard DSP, and the quality of modem device driver.
e of
odem, the program will malfunction when making phone calls. If that
n for
instruction using these programs. You are likely to experience the following
e phone.
3) The audio message has already played when someone picks up the phone.
factors determine the modem voice ca
fe
Warning: Some voice modems do not support standard voice device driver
interface even they claim to be voice capable. If you have this typ
m
happens, please switch to Voicent modem for guaranteed performance.
Checking the voice modem quality involves actually making some phone calls
using either AutoReminder or BroadcastByPhone. See the next sectio
problems if your voice modem is of poor quality.
1) There is a long pause at the beginning of the audio message.
2) No audio message is played when someone picks up th
4) The system freezes when a call is in progress.
The best solution is to get a Voicent voice modem. We only support
Voicent 3025 Data/Fax/Voice PCI modem.
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