Installation guide

VOICENT COMMUNICATIONS INC
I. SYSTEM REQUIREMENTS
Single-Line System
• Windows 2000/XP/later
• An Intel Pentium III/better computer with at least 256M RAM
• A voice modem
• A working telephone line
Multi-Line System
Multi-line system requires more computing power and more memory. For
a 4-line system, the recommended minimum setting is.
• Windows 2000/XP/later
• An Intel Pentium IV/better computer with at least 512M RAM
• 4 voice modems
• 4 working telephone lines
What is a voice modem?
A voice modem is device capable of playing and recording audio
over a telephone line. If you are not sure whether your
computer has a voice modem or not, just go ahead with the
installation. The software will inform you if it cannot find a voice
modem.
We only support Voicent 3025 Data/Fax/Voice PCI modem.
You can get this modem from http://www.voicent.com/store
.
Use multiple phone lines
Each voice modem card can support one telephone line. You can
use multiple modems on one computer. This allows making
simultaneous phone calls from a single computer.
Internal PCI modem card occupies one PCI slot on the computer
motherboard; hence the number of PCI slots determines the
number of supported phone lines. Normally a computer has 2 to 4
PCI slots.
Use a laptop computer (Not recommended)
Since the supported modem is an internal PCI voice modem, it
cannot be installed on a laptop computer. Some external voice
modems are reported to be working with Voicent products;
however, in general, using Voicent on a laptop is less reliable and
tends to have poor call quality.
- 2 -