Installation guide

VOICENT COMMUNICATIONS INC

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2). Contact Support with Log Files

The preferred way of contacting support is to submit your log file along with

your question. Our support engineers need these log files to better diagnose

problems. You’ll get a faster response when log files are attached.

Please also note that if you stop and restart the gateway, the log file will be

overwritten. Only one backup copy is kept. You should send us the log files

right after you experience any problem.

3). Contact us by phone

ot free. You must have a Though email support is free, phone support is n

support contract before calling technical support. If you would like to

purchase the support contract or purchase per incident support, please

purchase it from http://www.voicent.com/store

before calling support.

ENTERPRISE EDITION

Please refer to “Voicent Enterprise Edition Setup Guide” for more details.

This document contains proprietary information protected by copyright, and this Quick Start Guide and all

the accompanying hardware, software, and documentation are copyrighted.