User manual

¾ Check the wireless security settings on the wireless device and verify
that your device is using the same wireless security and password as
the Cable Modem/Router. The default wireless settings can be found
on the bottom label of your router. The settings on your computer,
phone, or other device must match the modem/router settings – either
the default settings or some new settings you made.
¾ Check the signal strength of your wireless connection. Most wireless
adapters have some type of signal strength meter that shows how
strong your wireless signal is. Windows users, click the Wireless icon
in your system tray to check signal strength. If your signal strength is
not strong enough, try reorienting the antennas on the Cable
Modem/Router.
¾ Change the wireless channel. To do that, follow these steps:
1 Open the Zoom Configuration Manager by entering the following in
your Web browser's address bar:
http://192.168.0.1
2 In the Login dialog box, type the following User Name and
Password in lower case, and then click Login.
User Name: admin
Password: admin
3 Click Wireless on the menu tab to open the Wireless page.
4 On the Radio page, Under Select 2.4 or 5 GHz option. If you chose
to use 2.4 GHz, then go from the Control Channel drop-down
menu, select a channel that is 5 channels away from the current
channel you are using. You may need to switch the Sideband for
Control Channel setting from lower to upper to access the higher
channels. If you chose to use 5 GHz, then go from the Channel
Specification drop-down menu, select a different channel.
5 Be sure to click Apply after you change the channel. All devices
connecting wirelessly will automatically switch to the new channel.
¾ If changing the wireless channel did not help, you should reduce the
amount of bandwidth your wireless connection is using from 40 Mhz to
20 Mhz on the same wireless page.
¾ Move the device trying to access the Cable Modem/Router to a different
location, ideally closer to the Cable Modem/Router.
¾ If possible, move the Cable Modem/Router to a new location, ideally
closer to the wireless device.
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