User manual

Appendix B: Troubleshooting Tips
The following are some problems you may experience and some possible solutions to
remedy the situation.
Problem
After connecting the Modem/Router to a computer, the connected Ethernet (LAN) port light
does not blink
.
Solution
• Check that the Modem/Router’s power cube is plugged into a working power outlet
and into the Modem/Router. The Modem/Router’s Status light should be on and
blinking.
• Make sure the PC is ON
• Make sure the Ethernet cable is correctly plugged into the PC and into the
Modem/Router’s Ethernet port. Try replacing the Ethernet cable with another
cable.
• Check that the PC’s Ethernet (LAN) port is enabled and working properly. (Refer to
your PC’s documentation for details.)
Problem
I followed the instructions for connecting the Modem/Router and entered
http://192.168.2.1 in my web browser’s address bar, but I cannot access the
Modem/Router. (The Status page does not appear).
Solution
• Verify that power is on to the Modem/Router and that the Ethernet cable is plugged
between your
Modem/Router and your computer’s Ethernet (LAN) port.
• Manually reset the Modem/Router. Insert a paper clip into the RESET opening on
the front panel, then press and hold down for 10 seconds. Then power off your
computer and power it back on. After you’ve done that, re-enter http://192.168.2.1
in your web browser’s address bar.
The computer connected to the Modem/Router must have it's TCP/IP parameters
setup to use DHCP (also called Dynamic IP). Check that your computer is setup to
use DHCP.
•
92 3G+ Modem/Router with Wireless-N and Phone Port User Manual