3G+ Modem/Router with Wireless-N and Phone Port USER MANUAL
NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form.
MENT Contents Contents ........................................................................................................................4 Getting Started .............................................................................................................7 Where to Go Next ................................................................................................. 7 Installing the Hardware ..............................................................................................
The Management Settings Page.......................................................................... 48 Using the Configuration Manager's Advanced Program.......................................53 Changing Default Settings .................................................................................. 53 Online Help......................................................................................................... 54 Launching the Configuration Manager's Advanced Program............................
Appendix B: Troubleshooting Tips...........................................................................92 Appendix C: Front Panel Lights ..............................................................................96 Appendix D: Registering Your Product and Getting Help.....................................98 Limited Warranty ................................................................................................ 98 CE Declaration of Conformity....................................................
1 Getting Started The Modem/Router package contains the 3G+ Modem/Router, a 12V 1.0A Power Cube, an Ethernet cable, a Quick Start flyer, and a CD that contains additional documentation and warranty information. If anything is missing or damaged, please contact Zoom Customer Support or whoever provided the Modem/Router. Before installing the 3G+ Modem/Router you will need a SIM card for the built-in 3G+ modem.
2 Installing the Hardware This chapter explains installing the Modem/Router hardware. Before installing the hardware you will need a SIM card to use the Modem/Router’s cellular modem. If you want to use the Modem/Router for both voice and data you will need a SIM card that supports voice and data. If you just want to use the Modem/Router for data, then you will need a SIM card that at least supports data.
Important: Use only the power cube shipped with the Modem/Router. Other power cubes may damage the device. 7 Check that the Signal Strength light has changed from red to green or amber. If the light remains red, please go to Troubleshooting your Internet Connection. A red light means that the Modem/Router can not talk to the mobile broadband network. A green light means you have strong signal, and an amber light means you have a weak signal.
3 Using the Modem/Router’s Configuration Manager The Modem/Router includes a built-in Install Wizard that walks you through configuring the Modem/Router’s software. For most users running the Install Wizard is all that is needed to configure the Modem/Router. If you are experienced with networking devices and their configuration, you may prefer to use the Advanced Configuration program to tailor the Modem/Router's configuration to your needs.
4 On the Toolbar, type admin (the default password) in the System Password field, then click Login. Note: Later, if you change the System Password, you will use the new password to log in. 5 By default the configuration manager is set to English.
Launching the Configuration Manager's Setup Wizard When you start the Configuration Manager (http://192.168.2.1 on your Web browser) and log in, the ADMINISTRATOR'S MAIN MENU opens. Click Wizard on the Toolbar to launch the Setup Wizard, which will guide you through the configuration process. The Setup Wizard page opens. Each of the six Steps guides you in configuring a specific setting or group of settings. When you click Next or Back, you move from one step to another.
2 Type the new password in the New Password field. 3 Type the new password in the Retype Password field, then click Next. Note: If you forget the new password, you won't have access to the Configuration Manager and will need to restore the device to its factory settings, thus losing any changes you made to your Modem/Router's configuration.
Step 3. WAN Type Setup The WAN Type refers to the protocol used by your Internet Service Provider in establishing your Internet connection. By default, WAN Type is set to use the built-in mobile broadband modem. If that is what you want, you can select Next to skip this section. Selecting the WAN Type Please check with your service provider if you read the discussion below and are still unsure which WAN Type to choose.
Modem/Router, and if your ADSL service provider uses PPPoE. • PPTP - The Point to Point Tunneling Protocol is more common in corporate environments and most users will not use this setting. • L2TP - The Layer 2 Tunneling Protocol is more common in corporate environments and most users will not use this setting. The relevant section immediately below depends on the WAN Type you selected.
Configuring the Static IP Address The page shown below will only appear in the unlikely event that you select the Static IP Address button on the Select WAN Type menu. Otherwise skip this section. • Static IP Address This is the IP address that is given to you by your service provider when you sign up for a Static IP address. This address identifies your Modem/Router when seen from the Internet. • Static Subnet Mask This is the Modem/Router's subnet mask. Your service provider supplies this address.
Configuring the Dynamic IP Address The page shown below only appears if you select the Dynamic IP Address button on the Select WAN Type menu. Otherwise skip this section. • Host Name This is the name that identifies your Modem/Router. Some service providers require a host name. Your service provider supplies this name, if needed. • ISP registered MAC Address This is the 12-digit Media Access Control (MAC) address of your Modem/Router.
Configuring PPPoE The page shown below only appears if you select the PPPoE button on the Select WAN Type menu. Otherwise skip this section. • PPPoE Account This is the PPPoE username supplied by your service provider. • PPPoE Password This is PPPoE password supplied by your service provider. • Primary DNS This is the Domain Name System (DNS) server's IP address. Your service provider supplies this address, if needed. Most users should not need to enter a DNS value.
Go to Step 4. Wireless Settings on page 21. . Configuring PPTP The page shown below only appears if you select the PPTP button on the Select WAN Type menu. Otherwise skip this section. • IP Mode This is the mode used to generate the IP address. Select an option from the dropdown menu, based on your service provider's requirements. • My IP Address This is the private IP address that your service provider assigned to your Modem/Router. Only used if Static IP Address is selected as the IP Mode.
• PPTP Password This is PPTP password that your service provider assigned to you. Go to Go to Step 4. Wireless Settings on page 21. Configuring L2TP The page shown below only appears if you select the L2TP button on the Select WAN Type menu. Otherwise skip this section. 20 • IP Mode This is the mode used to generate the IP address. Select an option from the dropdown menu, based on your service provider's requirements. • IP Address This is the IP address that identifies the L2TP server.
• L2TP Account This is the L2TP account name or user name supplied by your service provider. • L2TP Password This is L2TP password supplied by your service provider. Go to Step 4. Wireless Settings on page 21. Step 4. Wireless Settings The Wireless Settings page lets you change the wireless settings for your Modem/Router. If you are happy with your wireless settings (set at the factory to wireless with WPA2/WPA security), click Next to go to Step 5. Otherwise, continue below.
default, the Modem/Router uses channel 10. You would only change this setting if you were concerned about possible interference from another wireless access point using the same channel. TIP: Other wireless networks might be within range of your network. Your neighbors, for instance, may be within range. If you are having trouble connecting, try setting a different channel to see if that improves performance. You should try setting a channel that is 5 or more channels away from what you are using.
Field Entry Authentication Select WEP Encryption Select WEP Encryption WEP Key 1, 2, 3, 4 We recommend selecting HEX as the key format as Ascii keys can have compatibility issues between different devices..
Encryption WEP Key 1, 2, 3, 4 You can choose to either use WEP 128 bit encryption or WEP 64 bit encryption. The difference is 128 bit is more secure and 64 bit is faster. We recommend selecting 64 bit. If you selected Hex format and you chose a 64-bit key length, 10 hexadecimal values are required. (Hexadecimal values include the numbers 0-9 and the letters A-F) Write the 10-hexadecimal key in the space below for future reference, and then enter it in the Key 1 box.
Step 5. Summary The Summary page displays the updated configuration settings for your Modem/Router and lets you accept, change, and test the configured values. 1 2 3 To edit your entries, click Back as many times as needed to access the page for the field(s) to be edited, then click Next to continue with your edits or to return to the updated Summary page. If you are using the built-in 3G+ Modem the Do you want to proceed with the network testing? check box is selected.
Step 6. Finish If you are not using the built-in 3G+ modem or you decided not to test your mobile broadband connection the Configuration is Completed page displays. Click Finish to restart the Modem/Router and save the new configuration settings. If your Internet connection test was successful, the Congratulations!! screen will appear. Click Finish to restart the Modem/Router and save the new configuration settings.
example, to set up a Virtual Server or DMZ so that your games or gaming consoles can access the Internet through your Modem/Router's firewall, please continue to Chapter 7: Using the Configuration Manager's Advanced Program. (Most users will not need to do this.) Your Modem/Router’s setup is complete. Congratulations! Troubleshooting your Built-in 3G+ Modem Connection If you are unable to connect to the Internet through your Modem/Router, please first on the Modem/Router’s front panel.
4 Connecting Devices Wirelessly to the Modem/Router This chapter provides tips for connecting devices (computers, phones, tablets, game stations, etc.) wirelessly to the Modem/Router. If you are familiar with this already, or if you prefer to use the instructions associated with each device, you don’t need to read this chapter. You do need to make sure that each device connecting to the Modem/Router is set up for wireless security that is compatible with the Modem/Router’s wireless security settings.
instructions on page 31 for Connecting a Computer with a wireless adapter to the Modem/Router. Connecting a Windows 7 Computer with Built-in Wireless Capabilities 1 From the taskbar, click on the wireless symbol. 2 In the wireless network options box, highlight the Wireless Network Name (SSID) you gave your wireless network in Step 4 of the Setup Wizard. If you did not change the Wireless Network Name (SSID), select the default name Zoom_xxxxxx, where xxxxxx are 6 random alphanumeric characters.
To disconnect from the current network: 1 Right-click the wireless network icon in the notification area of the Windows taskbar. 2 Right-click your Wireless Network Name and select Disconnect. Connecting a Windows Vista Computer with Built-in Wireless Capabilities 1 2 From the Start menu select Connect to. In the wireless network options box, highlight the Wireless Network Name (SSID) you gave your wireless network in Step 4 of the Setup Wizard.
To disconnect from the current network: 1 From the Start menu, select Connect to. 2 In the Disconnect or Connect to another network dialog box, select the current network and click Disconnect. 3 In the Are You Sure? message box, click Disconnect again. 4 In the next dialog box, you can connect to another network or click Close to complete the disconnect procedure.
Connecting a Macintosh OS X Computer with Built-in Wireless Capabilities 1 Click the Wi-Fi icon in the menu bar. If the Wi-Fi icon does not appear on your menu bar please refer to your built-in documentation on how to enable wireless. Note: On versions prior to OS 10.7 the Wi-Fi icon is called AirPort. 2 Select the Wireless Network Name (SSID) you gave your wireless network in Step 4 of the Setup Wizard.
Connecting a Wireless-enabled Computer or Device (including the iPhone or other cellular phones, the iPod Touch, etc.) to the Modem/Router 1 Go to the wireless-enabled computer or device that you want to add to the network. The device should have software that will let it perform a site search to scan for available wireless networks in your area. You may have to click on something like Settings and then Wi-Fi.
Connecting a Computer with a Wireless adapter to the Modem/Router 1 Go to the computer that is set up with a wireless adapter that you want to add to the network. The computer should have software that will let it perform a site search to scan for available wireless networks in your area. When the Wireless Network Name (SSID) that you set in step 4 of the Setup Wizard of your Modem/Router’s wireless network appears in the list select it as the network you want to use to connect to the Internet.
2 Test your wireless connections. From each desktop or notebook computer that you set up, open your Web browser (for instance, Internet Explorer or Firefox) and try to connect to a familiar Web address. If you connect successfully, you are ready to browse the Web! To disconnect from the current network: On your computer that has a wireless adapter, find the wireless network connection option (similar to the process of adding your computer to the network).
a When the Configuration Manager launches, log in as admin, then select Advanced > Basic Settings > Wireless to open the Wireless Setup page. b Click the WPS Setup button to open the Wi-Fi Protected Setup page. c Select PIN Code from the Config method dropdown menu. d Enter the PIN number from your client device. e Click Trigger to start the connection process on the Modem/Router. Important! You must do this within two minutes after starting the Modem/Router.
5 Understanding your Modem/Router’s Voice Features Most users will just plug their home phone or cordless base station into the Modem/Router’s phone port and begin placing calls over the cellular voice network. This chapter is only for users who want to monitor their incoming, outgoing or missed calls, to setup call waiting or speed dialing, or to setup advanced telephony features.
Missed Calls When you click on Missed Calls on the left hand menu, the following screen appears: 38 3G+ Modem/Router with Wireless-N and Phone Port User Manual
This page displays the calls that you missed. Clicking on Refresh updates the screen and clicking on Clear erases the existing missed calls. Received Calls When you click on Received Calls on the left hand menu, the following screen appears: This page displays the calls that you received including the number that called, the starting and ending time of the call, and the call duration. Clicking on Refresh updates the screen and clicking on Clear erases the existing received calls.
Outgoing Calls When you click on Outgoing Calls on the left hand menu, the following screen appears: This page displays the calls that you made including the number that you called, the starting and ending time of the call, and the call duration. Clicking on Refresh updates the screen and clicking on Clear erases the existing outgoing calls.
Telephone Settings When you click on Telephone Settings on the left hand menu, the following screen appears: Caller ID Your Modem/Router supports both FSK and DTMF Caller ID. If you are not receiving caller ID on your phone, try changing the setting. Dialing Timeout This is how long the Modem/Router will wait after you press a digit before it starts to dial.
Call Forwarding When you click on Call Forwarding on the left hand menu, the following screen appears: On this page you can forward your phone calls to a different number. You have the option of forwarding all calls or instead forwarding calls where there is No Answer, you are Unreachable, or your line is Busy. Enter the Number for the phone that should receive the forwarded call and click the Enable box. Click Save to store your settings.
Call Waiting When you click on Call Waiting on the left hand menu, the following screen appears: Click the Enable checkbox to enable Call Waiting. If you receive a voice call while you are on another call will receive a beep indicating that there is another call present. Press down on the flash hook of your phone to transfer over to the new call. When you are done with that call press the flash hook again to transfer back to your original call.
Speed Dial When you click on Speed Dial on the left hand menu, the following screen appears: To use Speed Dial enter the phone number that you want to speed dial in the Telephone Number field and check the box to enable it. For example, enter 555 5551515 in the Telephone Number field next to the number 1 and click Save. On your handset press the 1 key. The Modem/Router will automatically speed dial the stored number 555 5551515.
6 Working with Text Messages Your 3G+ Modem/Router with Wireless-N and Phone Port can be used to send and receive text messages. This chapter shows you how to use your Modem/Router to send a text message and how to manage your received text messages. This chapter also describes how you can send text messages to your 3G+ Modem/Router’s to check its status and to control its Internet connection.
5 To send a message, select Create Message from the left hand menu. following page appears: 6 Enter the message you want to send in the box next to Text message. maximum length of the text message is 160 characters. 7 Enter the phone number of the person you want to send the text to in the Phone number box. 8 Click Send to send your text message. The Modem/Router will respond with a Sent OK message to let you know the message was sent.
Working with your Inbox The Modem/Router will store incoming text messages on your SIM card. From your Inbox you can read, delete, reply, and forward text messages. To access your Inbox, click on Inbox from the left hand menu. The following page appears: To read a text message, click on the message you want to view. The text message will now appear in the box at the bottom of the screen. To reply to a text message, click on the checkbox next to the message and then click on Reply.
The Management Settings Page When you click on Management Settings, the following page appears: Your Modem/Router can be controlled remotely by text messages that approved senders can send to your modem/router’s phone number, which is the same phone number you use when you want to receive voice calls.
correct password, that user can check the Internet connection status, connect to the Internet, disconnect from the Internet, or reboot the Modem/Router. Management Settings These commands control how the Modem/Router handles SMS (text-messaging) commands. Remote Management via SMS Click Enable to enable remote control of your Modem/Router using Text messaging by someone with the right Security Key as discussed below.
Modem/Router by using this text message: status The Modem/Router responds with the WAN IP, Carrier Name, the type of network (HSPA+, HSUPA, WCDMA, GPRS), and the amount of time your Modem/Router’s Internet connection has been active.
WAN Link Down Click Enable if you want the Modem/Router to send a notification message to users in the access control list when the Internet connection goes down. Secondary WAN is Up Click Enable if you want the Modem/Router to send a notification message to users in the access control list that the secondary Internet connection has been established.
1 On the Management Settings page, click Enable next to Remote Management via SMS comment to enable remote management of your Modem/Router. 2 Enter a Security Key to control access to the Modem/Router. For example enter JIM123 in the Security Key textbox. 3 Next, select which commands you wish to enable. For example if you want to be able to check the status and reboot the Modem/Router remotely, click Enable next to the Status and Reboot command. 4 Click Save.
7 Using the Configuration Manager's Advanced Program Most users will not need to manually set up their Modem/Router. In the unlikely event that you do, you can use the Configuration Manager's Advanced program to change the Modem/Router's default settings.
¾ You want your Mobile Broadband connection to be terminated by the Modem/Router if you haven’t used the Internet for a specified period of time. The default setting is Auto Reconnect (always on). See The Basic Setup Page (Connection Control) on page 55 for details. ¾ You want to change the default wireless security on your Modem/Router. See Wireless Settings on page 59 for details. ¾ You want to back up Modem/Router settings that you made using the Configuration Manager.
8 On the Basic Settings page, click one of the Toolbar buttons (Basic Settings, Forwarding Rules, Security Settings, Advanced Settings, or Toolbox). The corresponding window opens. Each window contains a description of the configuration options at center and a configuration menu on the left pane. Configuring Basic Settings The Basic Settings page lists the four configuration menus on the left pane and provides a description of the configuration menus at center.
WAN Type Set to 3G+, by default. You can choose another option from the dropdown menu, based on the WAN connection type that your service provider supports. APN, PIN Code, Dialed Number, Username and Password Identifiers assigned by some service providers, if needed. Contact your service provider if this information is missing or refer to Appendix A Mobile Broadband Settings for a list of settings for various providers.
Authentication Set to Auto, by default. Optionally, click Password Authentication Protocol (PAP), or Challenge Handshake Authentication Protocol (CHAP), if supported by your service provider. Primary DNS and Secondary DNS Identifiers for the Domain Name Servers. These identifiers are provided by your service provider. Connection Control Specifies the method for connecting or disconnecting the WAN session based on network activity. Auto Reconnect (always on) is the default.
then Basic Setup and paste the IP address into the Internet host textbox. 6 Click Save. The DHCP Server Page You can use the DHCP Server page to configure your DHCP server. If you want to change the default values, please click [HELP], which opens a page that describes each item and the recommended values.
The Wireless Setting Page You can use the Wireless Setting page to configure your wireless LAN setup. By default you Modem/Router ships with wireless security enabled. The Wireless Network Name and Security Key for your unit is printed on the bottom case label. Wireless Function Accept the default, Enable. Click the Disable checkbox only if you do not want wireless clients to access your network.
of the SSID and makes the wireless access point (your Modem/Router) invisible to wireless clients on the network, click the Disable radio button. Channel Refers to the wireless network channel assigned to your LAN. By default, the Modem/Router uses channel 10. Wireless Mode Accept the default, B/G/N mixed if the client devices on your network use various wireless standards. Otherwise, select the wireless standard used by all wireless devices on your network.
Key Format We recommend using Hex because not all Ascii keys are compatible. keys use the numbers 0-9 and the letters A-F. Hex Encryption WEP Key 1, 2, 3, 4 If you selected Hex format and you chose a 128-bit key length, 26 hexadecimal values are required. Write the 26-hexadecimal key in the space below for future reference, and then enter it in the Key 1 box. ————————————— ————————————— If you selected Hex format and you chose a 64-bit key length, 10 hexadecimal values are required.
1 In the Authentication drop down bar select WPA – PSK/WPA2 – PSK. If you know all your devices support WPA2-PSK you can select it instead. This is the default setting. 2 In the Security Key field enter a value for the key. The maximum value is 42 characters. The minimum value is 8 characters. By default a Security Key is programmed into your unit at the factory. This Security Key is found on the bottom label of your unit. Most users should use this key.
WEP Configuration Wired Equivalent Privacy (WEP) is a basic encryption method that does not offer the security strength of WPA or WPA2. Use this method only if some of your network's wireless devices, such as a gaming console, do not support WPA2/WPA. Important! If you choose to configure your Modem/Router using WEP encryption, then you must configure all devices on your wireless network with the same WEP encryption method and key.
The Change Password Page You can use this page to change your login password. To view or change configuration settings, you must enter a password. Your Modem/Router has a default password (admin) that was set by the factory and that you used to access the Configuration Manager initially. To safeguard your configuration, particularly if you make changes, we recommend that you change the login password.
sent the outgoing data. Port triggering can also be easier to set up because you do not need to know the IP address of your gaming station. The disadvantage of port triggering is that only 1 host can be accessing the port at one time, so if you have two computers or game stations playing the same game on your network you will need to use a virtual server or DMZ. A DMZ differs from a virtual server in that it allows access on all ports of the computer.
Server IP This is the IP Address of the computer or gaming device that you want to allow access to. If you do not know the IP address you can look it up by selecting Basic Settings > DHCP Server, then clicking on Client List. To make this virtual server permanent, then you should set up a fixed mapping to your computer or gaming device on the DHCP Server page.
The Port Triggering Page Port triggering opens an incoming port when your computer is using a specified outgoing port for specific traffic. This provides a way for you to automate setting up a Virtual Server with some applications. You can use the Port Triggering page to configure which packets are allowed access. Trigger The outbound port number used by the application.
The Miscellaneous Page The Miscellaneous Page lets you set up and enable a DMZ Host on your network, and enable UPnP settings for software and devices. In this way, specific ports can open for incoming traffic that must pass through your firewall. Set IP Address of DMZ Host A DMZ (Demilitarized Zone) Host is a host without the protection of the firewall.
DMZ because your firewall no longer protects the computer that is set up as a DMZ. UPnP setting This feature is enabled by default. Games and applications that are UPnP compatible will automatically open ports for you on your Modem/Router. Configuring Security Settings The Security Setting page lists eight configuration menus on the left pane and provides a description of the configuration menus at center.
Status Page The Status page shows you the status of the inbound and outbound Packet Filters and the Domain Filters. Inbound, Outbound, and Domain filters are disabled, by default. Packet Filtering Page Packet Filtering allows you to control what packets are allowed to pass through the Modem/Router. Outbound Packet filters control outbound packets and Inbound Filtering controls packets coming from the Internet. Inbound Filters applies only to packets going to a Virtual Server or DMZ.
Destination IP address Destination Port Use Rule# For the Source or Destination IP address, you can define a single IP address (4.3.2.1). An empty field implies any IP address. For Destination Port, you can define a single port (80) or a range of ports (1000-1999). No prefix indicates both TCP and UDP are defined. Leaving this empty implies that all port addresses apply. Each Rule can be enabled or disabled individually. You can use packet filters with scheduling rules for more access control flexibility.
The URL Blocking Page You can use the URL Blocking page to block LAN computers from connecting to pre-defined Web sites or to limit their access to specific websites. The major difference between Domain Filtering and URL Blocking is that Domain Filtering requires the user to input a suffix whereas URL Blocking requires the user to input a keyword only. In other words, Domain Filtering can block a specific web site, whereas URL Blocking can block hundreds of web sites by specifying a keyword.
The MAC Control Page You can use the MAC Control page to provide an added layer of security to your Modem/Router. MAC Address control is used to define connection and association rights for clients whose IP and MAC addresses are specified. Click on the HELP button page for a detailed explanation including examples for setting up MAC address control. MAC Address Control Check Enable to enable MAC Address Control. All of the settings on this page will take effect only if Enable is checked.
Displays a list of computers that are currently connected to the Modem/Router. Select a client from the menu then copy to the selected ID. The client IP and MAC addresses are written in the fields below the menus. The VPN-L2TP Client Page You can use the VPN-L2TP Client page to set up a L2TP client to securely access your corporate network. VPN-L2TP Client Check Enable to enable the L2TP client on the Modem/Router. To set up the client, click on Edit and enter the parameters for your network.
The Miscellaneous Page You can use the Miscellaneous Items page to enable additional security features. Please refer to the online help for details about each of the menu items.
Configuring Advanced Settings The Advanced Settings page lists eight menus on the left pane and provides a description of the configuration menus at center. The System Log Page You can use the System Log page to define how and where system logs will be exported via syslog (UDP) or SMTP(TCP). IP Address for Syslogging Host IP address of the destination where the Sys log will be sent. Click the Enable checkbox to set the IP Address as the destination.
E-mail alert settings Check Enable if you want to send syslog via email. SMTP Server IP and Port Input the SMTP server IP and port; for example, mail.your_url.com or 192.168.2.100:26. If you do not specify a port number, the port value will be set to 25. SMTP Username and Password Input the SMTP Username and Password. E-mail addresses The email address of each syslog recipient. E-mail Subject The subject of the email alert. This setting is optional.
The QoS Page You can use the Quality of Service (QoS) page to provide different priorities to different users or data flows, or to guarantee a certain level of performance. QoS Control Click the Enable checkbox to enable QoS. Available Upstream bandwidth Set the upstream speed. The best way to find your throughput is to use one of the free speed tests widely available on the Web. Some examples of sites with good speed tests are www.speedtest.net and www.speakeasy.net/speedtest.
applications, select Low. High is the default value. Enable Click the Enable checkbox to apply the settings. User Rule# Select a rule from the dropdown menu to indicate when the policy applies. (0) Always is the default value. The SNMP Page You can use the Simple Network Management Protocol (SNMP) page to set up the capability to remotely manage a computer network by polling and setting terminal values and monitoring network events. Most users do not need to set up SNMP.
Enter the IP address for WAN access. The default value of 0.0.0.0 indicates that every IP address can get some information about this device, using the SNMP protocol. The Routing Table Page You can use the Routing Table page to enable/disable both Dynamic and Static Routing. If routing is enabled, you can specify which physical interface address to use for outgoing IP data grams.
The System Time Page You can use the System Time page to set and synchronize your Modem/Router with the local time zone, the Time Server and your PC. Time Zone Select the local time zone from the dropdown menu. Auto-Synchronization Click the Enable checkbox to enable this function. Select an item from the Time Server dropdown menu to specify the server with which to synchronize. The default value is Auto. Click Sync with Time Server to set Date and Time by NTP Protocol.
The Schedule Rule and Schedule Rule Setting Pages You can use the Schedule Rule and Schedule Rule Setting pages to define when services will be turned on and off based on rules that you define. 1 On the Schedule Rule page, click the Enable checkbox to enable the scheduling rules, which are defined on the Schedule Rule Setting page. a. Click Add New Rule to open the Schedule Rule Setting page.
c Click Save for each rule that you create. d Click Back to return to the Schedule Rule page. e When the Schedule Rule page opens, the rule(s) that you created and saved appear in the Rule Name column. f Click Edit to make changes to a scheduled rule. g Click Delete to remove a scheduled rule.
Configuring Toolbox Settings The Toolbox Settings page lists eight configuration menus on the left pane and provides a description of the configuration menus at center. The System Information Page You can use the System Information page to view information about your Modem/Router, and to view download, and delete system logs.
The Pin Control Page Your service provider may provide you with a pin code to protect your SIM card from unauthorized use or you may want to request a pin code from your service provider if you are concerned about your SIM card being removed from your Modem/Router and used with another device without your permission. To use a pin code with your Modem/Router click Enable next to the PIN CODE Request function and enter the 4 digit pin code given to you by your service provider.
The USSD Page Your Modem/Router supports USSD codes. These are typically used to request information from your service provider in a fast, easy way. Enter a USSD number in the Setting field and click Send to send it to your service provider to get information from that service provider.
1 2 Click Browse to open the location where you saved the Firmware Update file that you downloaded from the Zoom web site or received via email. If you are restoring a saved configuration file, select the file that your configuration is saved in. Click Upgrade. The Backup Setting Dialog You can back up your Modem/Router settings by clicking the Backup Setting item from the left pane of the Toolbox menu. The following dialog opens.
1 Click OK to reboot the Modem/Router. The Miscellaneous Page You can use this page to Ping a remote device on your network or to wake up a PC on your network that is in sleep mode.
Appendix A: Mobile Broadband Settings This chart lists APN, Dialed Number, Username, and Password settings for different providers. If auto-configure did not work you may need to manually enter the settings for your provider. For instructions on how to do this, please refer to Chapter 7: Using the Configuration Manager’s Advanced Program. If you are unable to connect to the Internet using the Modem/Router, you should try entering the different settings for your service provider.
T-Mobile Internet internet2.voicestre am.com guest guest T-Mobile VPN internet3.voicestre am.com guest guest T-Mobile wap.voicestream.c non-contract om guest guest U.K. Mobile Broadband Service Providers Provider 3 Dialed Number APN three.co.uk Anvil Mobile (1) m2m.sim4life.com *99# Anvil Mobile (2) m2m.aql.net *99# ASDA asdamobiles.co.uk Username Password guest guest wap wap BT Mobile Business btmobile.bt.com *99***1# bt bt BT Mobile Customer Value btmobile2.bt.
O2 (2) faster, with contract mobile.o2.co.uk *99# OR *99***1# faster OR o2web password O2 pre-pay payandgo.o2.co.uk payandgo payandgo Orange Pay Monthly orangeinternet user pass Orange Pay and Go orangewap Multimedia Orange general.t-mobile.co.uk user pass prepay.tesco-mobile.com tescowap password Virgin Mobile (1) goto.virginmobile.com user [space] Virgin Mobile (2) goto.virginmobile.com Leave blank Leave blank Vodafone ppbundle.
Appendix B: Troubleshooting Tips The following are some problems you may experience and some possible solutions to remedy the situation. Problem After connecting the Modem/Router to a computer, the connected Ethernet (LAN) port light does not blink. Solution • Check that the Modem/Router’s power cube is plugged into a working power outlet and into the Modem/Router. The Modem/Router’s Status light should be on and blinking.
Problem I am unable to connect to the Internet OR I used the Setup Wizard to set up the Router and saw the message “Connection to Internet failed”. Solution There are several issues that could cause this problem. Check these items: • If you used the Setup Wizard and the connection to the Internet failed, try opening a browser and going to a website. If this works, then your setup is OK. • Verify that the Status light on the Modem/Router is on and blinking.
You should also verify that the correct wireless network name is selected as the wireless network. By default the wireless network name is Zoom_xxxxxx where xxxxxx is 6 random alphanumeric characters. If it is not, then you are connected to the wrong network. To verify the network, follow the instructions in Chapter 4, Connecting Devices Wirelessly to the Modem/Router. • Check your wireless security settings on your Router and verify that your device is using the same settings.
Problem When I click on a page I receive a “Modem isn’t Ready! Please check that the SIM card is inserted” error. Solution There are several issues that could cause this problem. Check these items: • Your SIM card is not inserted into the Modem/Router. Please insert your SIM card. • You inserted your SIM card while the modem was powered on. The SIM card should be inserted when the Modem/Router is powered off. Turn off the power to the unit, then turn it back on to ensure the SIM card is read correctly.
Appendix C: Front Panel Lights 3G Signal Strength Status Status Description Flashing Red Modem/Router is not connected Flashing Amber Connecting Red Connected Signal strength is poor Flashing Red Quickly Roaming onto another network Signal strength is poor Amber Connected Signal strength is OK Flashing Amber Quickly Roaming onto another network Signal strength is OK Green Connected Signal strength is good Flashing Green Quickly Roaming onto another network Signal strength is good Flashi
3G SMS WAN Ethernet Ports Wireless LAN Green 3G+ connection is established Flashing Green Data being sent over 3G+ Green SMS storage is full Flashing Green You have an unread SMS message Green WAN port is active Flashing Green Data being sent out the WAN port Green Ethernet port is connected Flashing Green Data being sent over the Ethernet connection Green Wireless LAN is on Flashing Green Data being sent over wireless LAN Quickly Flashing Green Device is in WPS mode Appendix C: F
Appendix D: Registering Your Product and Getting Help Zoom supports this Modem/Router. If you need assistance, please contact Zoom directly. We encourage you to register your product and to notice the many support options available from Zoom. Please go to www.zoomtel.com and select Technical Support. From there you can register your new Modem/Router, contact our technical support experts, use our SmartFactstm intelligent database, and get warranty information.
or country to country.
CE Declaration of Conformity This equipment complies with the requirements relating to electromagnetic compatibility, EN 5022/A1 Class B, 2004/108/EC, 2006/95/EC, and ErP Directive 2009/125/EC.
U.S. FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.