Product specifications

802.11n Wireless PCI Adapter

Chapter 6. TroubleShooting

This chapter provides solutions to problems that may occur during the installation

and operation of ZEW1642D. Read the descriptions below to solve your problems.

Q1. The ZEW1642D does not work properly.

A: Reinsert ZEW1642D into your PC’s PCI slot.

Right click on My Computer and select Properties. Select the device manager

and click on the Network Adapter. You will find ZEW1642D if it is installed

successfully. If you see the yellow exclamation mark, the resources are

conflicting. You will see the status of ZEW1642D. If there is a yellow question

mark, please check the following:

Make sure that your PC has a free IRQ (Interrupt ReQuest, a hardware

interrupt on a PC.)

Make sure that you have inserted the right adapter and installed the proper

driver. If ZEW1642D does not function after attempting the above steps,

remove it and do the following:

Uninstall the driver software from your PC.

Restart your PC and repeat the hardware and software installation as specified

in this User Guide.

Q2. I cannot communicate with the other computers linked via Ethernet

in the Infrastructure configuration.

A: Make sure that the PC to which ZEW1642D is associated is powered on.

Make sure that ZEW1642D is configured on the same channel and with the

same security options as with the other computers in the Infrastructure

configuration.

Q3. What should I do when the computer with ZEW1642D installed is

unable to connect to the wireless network and/or the Internet?

A: Check that the LED indicators for the broadband modem are indicating normal

activity. If not, there may be a problem with the broadband connection.

Check that the LED indicators on the wireless router are functioning properly.

If not, check that the AC power and Ethernet cables are firmly connected.

Check that the IP address, subnet mask, gateway, and DNS settings are

correctly entered for the network.

In Infrastructure mode, make sure the same Service Set Identifier (SSID) is

specified on the settings for the wireless clients and access points.

In Ad-Hoc mode, both wireless clients will need to have the same SSID. Please

note that it might be necessary to set up one client to establish a BSS (Basic