User guide

Using Diagnostic Tools
Chapter 17: Maintenance 345
Use this
tool…
To do this… For information, see...
Packet Sniffer Capture network traffic. This information is
useful troubleshooting network problems.
Using Packet Sniffer on page
347
Using IP Tools
To use an IP tool
1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. In the Tool drop-down list, select the desired tool.
3. In the Address field, type the IP address or DNS name for which to run the
tool.
4. Click Go.
• If you selected Ping, the following things happen:
The ZoneAlarm router sends packets to the specified the IP address or DNS
name.
The IP Tools window opens and displays the percentage of packet loss and the
amount of time it took each packet to reach the specified host and return (round-
trip) in milliseconds.