User's Manual

V2JE Troubleshooting Continued

Issue Possible Cause Remedy Notes

GPS LED blinking with Non-issue, unit is After turning engine on, give If the GPS LED does not

engine running gathering satellite the unit up to 3 minutes to get a solid LED with

information obtain satellite information engine running, GSM

and Status LED will not

behave correctly

Vehicle is located indoors, Move vehicle to an area

under structures, or under where the GPS antenna will

heavy brush have a clear view of the sky

GPS antenna was not Remount GPS antenna

with a clear view of the provide it a clear view to the

open sky open sky

GPS antenna mis-match V2J units have an internal Never connect an

GPS antenna, and are external GPS antenna

typically mounted on the to a V2J. Conversely,

dashboard with a clear view ensure an external GPS

of the sky. V2JE units use antenna with a clear

external GPS antennas that view to the sky is used

are mounted on the vehicles with V2JE models

roof with a clear view of the sky

Status LED - blinking or V2J is not detecting engine Call Zonar

off - engine running RPM from ECM

Status LED - Solid - Equipment or cable Call Zonar

malfunction

AUX/Alert LED solid or Internal issue Call Zonar for a Also see “All LEDs

blinking 3 minutes after replacement unit flashing”

engine start

DL1 and/or DL2 are not Jbus cable not properly Check Jbus cable The DL1 and/or the

blinking green with connected or faulty connections. Replace with DL2 must blink green

engine running known good cable with the engine running

for the system to work

correctly

Vehicles Jbus port Verify pinout and electrical

mis-wired or faulty values from manufacturers

specifications

All LEDs flashing The unit may be booting, For a normal boot, give the

or receiving a Firmware unit up to 3 minutes to

update establish solid LEDs for

GSM, GPS, and Status. For a

Firmware update, give the

unit up to 25 minutes to

receive and install the

Firmware

V2JE TROUBLESHOOTING