User's Manual

18
V2JE Troubleshooting
Issue Possible Cause Remedy Notes
GSM, GPS, and Status LED Normal condition Normal condition
solid with engine running
No LED lights Non-issue, unit may be Start engine and ensure
sleeping LEDs illuminate
Vehicle Master Kill switch/ Switch Master Kill switch to
battery disconnected switch “Live” to supply power
set to “Kill” (if equipped) to vehicle
Vehicles electrical system Check for dead battery,
malfunction loose or corroded terminals,
bad crimps or solder joints, etc.
Blown or missing fuse in Replace fuse.
Jbus cable
Vehicle uses Multiplex Rewire unit, outside of
wiring system and has put Multiplex wiring circuit
circuit to sleep
Vehicles Jbus port Check voltages at Jbus
miswired system does not connector or constant lead
always supply constant terminal. Contact Zonar for a
power (direct connect Jbus document on the vehicles
cable) or constant power Jbus electrical values
lead (Backbone style Jbus
cable) is not connected to
a constant power supply
Equipment or cable Test with known good
malfunction vehicle, equipment, or cable
All LEDs go out when Jbus port miswired (direct Check voltages at Jbus
the engine is turned off connect Jbus cable) or connector or constant lead
constant power lead terminal
(backbone style Jbus
cable) is not connected to a
constant power supply
GSM/Cellular LED Non-issue, unit is After turning engine on, give
blinking with engine connecting to cellular the unit up to 3 minutes to
running tower connector to cellular tower
Poor cellular coverage Move vehicle to an area with
area, local cell tower not good cellular coverage
operating correctly
Cellular (stubby) antenna Tighten cellular antenna Do not over-torque -
loose or disconnected damage may result
SIM not activated Call Zonar with GPS serial
number and ask to check
for SIM activation
V2JE TROUBLESHOOTING