Specifications

converter 1.5

2000 - 2005 urr Sound Technologies Inc.
87
troubleshooting
As a general troubleshooting tip, if converter is having trouble functioning properly, or it is difficult to
isolate what is interfering with its successful operation, try making a bootable floppy disk with converter
installed on it – this may help determine if the problem is a memory, hardware or software issue.
loading converter
My soundcard isn’t found by converter!
or
converter crashes during “initializing I/O”!
If required for the particular mode in
hardware.cfg
, make sure that the appropriate DOS
environment variable for your soundcard is included in your
autoexec.bat
file – converter references
the hardware information included in this string of text in order to locate your soundcard. See the
appendix on “soundcard configuration” in this appendix for soundcard-specific information. The best
approach is to use the installation software that came with your soundcard (or that is available on your
soundcard manufacturer’s website) to properly install and configure your soundcard on your PC.
If the environment variable is in your
autoexec.bat
file, and appears to be correct, but you are using
a soundcard that implements emulation of a SoundBlaster 16 or SoundBlaster Pro, it may be that your
soundcard isn’t 100% compatible with the SoundBlaster 16 or Pro standard; or it may be a soundcard
which doesn’t implement audio or midi input under DOS, just audio and midi output (for use in games
only, such as certain PCI SoundBlasters from Creative Labs). The only solution in this situation is to use
a different soundcard.
Another possibility is that there is not enough free memory available under DOS for converter –
converter requires about 560k of free base memory under DOS. If there are a lot of memory-resident
programs loaded at bootup (ie. from the
autoexec.bat
file), these may be taking up memory
converter requires to function properly. If this is the case, try making a bootable floppy with converter
and its own autoexec.bat file – see the section in this manual which describes this procedure for further
information.
Check to make sure that the settings in the
hardware.cfg
file in converter’s folder are correct and
valid for your particular sound card. Also, make sure all the required files are in the same folder as the
converter application (c.exe). If necessary, verify the files in the directory with the file listing earlier in this
manual. If a file is missing, it is necessary to reinstall from the converter source archive, or re-download
the converter zip archive from our website ( www.urr.ca
).
Finally, it may also be possible that the video card in your machine is not compatible with converter. To
verify this, set the soundcard parameter in the file
hardware.cfg
to ‘20’, to select ‘no soundcard /
Video card test’. When run, converter will simply load into memory without initializing any sound or midi
interfaces. If converter still crashes, it is possible that your video card is too new (such as certain video
cards manufactured after early 2002) or is just unsupported (rare, but possible).