Manual

Direct FAX Transmission
9650-1218-01 Rev. B 23
Direct FAX Transmission
Unsuccessful transmission to a FAX machine
(e.g., transmission stops before completion,
signal disappears, etc.)
• Check modem connection to E Series.
• Check modem connection to the phone jack or cellular phone.
• Power cycle cellular phone.
• Make sure that receiving FAX is turned on.
• Check the phone number and attempt to send again.
• Check the telephone line (landline).
If you are using a cellular phone, be aware that cell signals vary
depending on the carrier and area. If you continue to experience
problems, switch to a landline.
FAX BUSY message is displayed.
• Receiving phone line is being used. The E Series automatically
attempts to transmit until the transmission is successful or the
E Series operator presses the Abort softkey.
FAX ERROR message is displayed.
• A dialing problem other than a busy line, no carrier, or no
connection occurred.
• The E Series automatically re-transmits until the transmission is
successful or the E Series operator presses the Abort softkey.
FAX HANGUP message is displayed.
• Receiving phone is not receiving transmission. The E Series
automatically attempts to transmit until the transmission is
successful or the E Series operator presses the Abort softkey.
FAX INTERRUPTED or message is displayed.
• Power cycle E Series unit, and follow steps to attempt to
retransmit.
• Contact ZOLL Technical Service department if problem persists.
FAX NO CARRIER message is displayed. Receiving phone line is not picking up or the sending modem is
experiencing problems. The E Series automatically attempts to
transmit until the transmission is successful or the E Series operator
presses the Abort softkey.
If retransmission fails:
• Check the modem connection to the E Series unit.
• Power cycle the cellular phone.
FAX NO DIAL TONE message is displayed.
• Check the modem connection to the E Series unit.
• Check the modem connection to the phone jack or cellular phone.
• Power cycle the cellular phone.
MODEM REQUIRED message is displayed. No PCMCIA modem card is present. Insert PCMCIA modem card
and repeat transmission attempt.
Symptom Recommended Action