Install Instructions

4
© Copyright 2010 Zoeller Co. All rights reserved.
Condition Possible Cause Remedy
A. PUMP WILL NOT START OR
RUN.
Low voltage, blown fuse, open
circuit.
Have a qualifi ed electrician check fuse
and cir cuit.
Impeller bound.
Contact a Zoeller Service Station.
Motor or wiring shorted.
Debris on fl oat switch. Remove debris
B. PUMP STARTS TOO SOON.
Float “ON” point is adjusted too
low.
Raise the fl oat stops, make sure the
fl oat is be tween the two stops.
C. WATER LEVEL EXCESSIVE
BE FORE PUMP TURNS ON.
Float “ON” point adjusted to high. Lower the upper fl oat stop.
D. PUMP WILL NOT SHUT OFF
OR RUNS TOO LONG BEFORE
WATER IS PUMPED.
Pump not plugged into piggyback
fl oat switch receptacle.
Ensure pump is not plugged directly
into the outlet. Plug pump into
piggyback fl oat switch receptacle.
Debris under fl oat. Remove debris from around fl oat.
Faulty fl oat switch. Contact a Zoeller Service Station.
Float “Off” point adjusted too low. Raise the lower fl oat stop.
Pump is air locked.
Make sure vent hole in discharge
pipe is clear.
Water level too low. Raise the lower fl oat stop.
Waste material has accumulated
blocking fl ow of material.
Hold fl ush handle down on toilet
for 15 seconds. If unit will not clear,
unplug and wait 30 minutes. Plug
unit back in and repeat. If unit still
will not turn off, it will need to be
opened and the debris relocated.
E. PUMP OPERATES BUT DELIVERS
LITTLE OR NO WATER.
Debris around intake. Clean area around intake.
Blockage in discharge pipe. Remove pipe and fl ush out debris.
Low or incorrect voltage.
Have a qualifi ed electrician check
house wir ing.
Damaged Impeller. Contact a Zoeller Service Station.
Incorrect fl oat adjustment.
Contact Technical Service
Department.
Pump is air locked.
Make sure vent hole in discharge
pipe is clear.
Vertical lift too high.
Change discharge piping or contact
Technical Service Department.
Before servicing a pump, always shut off
the main power breaker and then unplug the pump
- making sure you are not standing in water and are
wearing insulated protective sole shoes. Under fl ooded
conditions, contact your local electric company or a qualifi ed
licensed electrician for disconnecting electrical service prior
to pump removal.
Submersible pumps contain oil which become
pres sured and hot under operating conditions - allow 2½
hours after dis con nect ing before at tempt ing ser vice.
If the above checklist does not solve the problem, consult
Zoeller Technical Service Department 1-(800) 928-PUMP
- Do not attempt to service or otherwise dis as sem ble
pump.
Do not dispose of feminine sanitary products,
dis pos able di a pers, dish rags, etc. in the QWIK JON
®
ULTIMA . They may jam the pump or other plumbing lines
and cause malfunction.
CARE OF FINISH: Soap and water is all that is recommended
for cleaning the outside of the tank. Other cleaning products
may cause discoloration and scratching.